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This topic has 4 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

  • Avatar: JulianBeats
    JulianBeats
    Participant
    April 15, 2019 at 22:32

    Hello,

    Just need your support.

    Cause look like it caused from the theme. the issue appare wen i go in Xstore instal plugins and Open Design Options.
    What i can do?

    Thank you for your time.

    Best Regards,
    Julian

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2019 at 07:23

    Hello,

    Have you activated XStore theme using purchase code?
    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: JulianBeats
    JulianBeats
    Participant
    April 16, 2019 at 16:37

    Hello
    Ok great. i just added.
    Let me know please.
    Regards,
    Julian.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 16, 2019 at 18:13

    Hello,

    We fixed notice.
    If you use WPBakery as a part of theme you don’t have access to additional Design options http://prntscr.com/nctgqw use theme custom CSS if you need to add any additional CSS code.

    Regards

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