Page 1639 – 8theme.com

Forum Replies Created

Viewing 30 posts - 49,141 through 49,170 (of 68,187 total)

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Rose Tyler

Support staff

April 25, 2019 at 12:02

“New client” and “Register ?” (2 strings) relate to XStore theme .

Regards

#212989 Copied In reply to: some strings to translate

Rose Tyler

Support staff

April 25, 2019 at 11:04

Hello,

Could you provide temporary wp-admin access?
1) Do you mean the default Shop page?
To use the default pagination, you need to disable WooCommerce Infinite Scroll and Ajax Pagination plugin. If you want to have Infinite Scroll, Load More Button or Ajax Pagination for products, set correct settings for the plugin – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
2) XStore theme does not have the search by tags. If you want to get this option I would recommend you to look for additional plugin for the advanced search or submit additional customization request to WPKraken team.
Additional customization in files is beyond our basic support scope.

Regards

#212985 Copied In reply to: Pagination and Seach by Tag

Rose Tyler

Support staff

April 25, 2019 at 11:01

Hello,

I’ve installed Force Regenerate Thumbnails plugin and regenerated these images http://prntscr.com/ngnrwz

Regards

#212984 Copied In reply to: Few questions

Rose Tyler

Support staff

April 25, 2019 at 10:53

How does it work with Storefront theme?

Regards

#212983 Copied In reply to: Few Questions on cart shipping, currency font, menu, no logo on particular page.

Rose Tyler

Support staff

April 25, 2019 at 10:50

Hello,

“Custom text for sign in” can be changed in Theme Options > Header > Header layout http://prntscr.com/ngnkmp
“A password will be sent to your email address.” relates to woocommerce. “Log in” relates to our theme. Make sure that your translation files are synchronized and translated using Loco translate plugin.

Regards

#212982 Copied In reply to: some strings to translate

Rose Tyler

Support staff

April 25, 2019 at 10:36

Hello,

Theme Options > Header > Header settings > Header over the content > Off.

Regards

#212980 Copied In reply to: wishlist and account pages
Rose Tyler

Support staff

April 25, 2019 at 08:03
Hello,

Please note that additional customization is outside the scope of our basic support.
Add this code in Theme Options > Custom CSS > Global Custom CSS:

.mobile-menu-opened .mobile-menu-wrapper:before { content: "\e90a"; font-family: 'xstore-icons' !important; position: absolute; right: -25px; color: white; top: 5px; font-weight: 900; }

Regards
#212974 Copied In reply to: Put a X to close the mobile menu
Rose Tyler

Support staff

April 25, 2019 at 07:54

Hello,

I am glad that you sorted out.

Regards

#212973 Copied In reply to: problem with changing picture in product page when the color is changing

Rose Tyler

Support staff

April 25, 2019 at 07:53

Hello,

For one of elements on your categories page was set incorrect id. Please check now.

Regards

#212972 Copied In reply to: Child theme was imported but some pages are missing

Rose Tyler

Support staff

April 25, 2019 at 07:36

Hello,

Please create different topics for different questions.
1) This is the predefined functionality of this element that comes from the woocommerce plugin.
2) As I can see, font color for Headings (Theme Options > Typography > Content) is white.
3) Theme Options > Styling > Customize buttons / Customize buttons on hover state > Light buttons options.

Regards

#212970 Copied In reply to: Product Short Description Not Showing

Rose Tyler

Support staff

April 25, 2019 at 07:21

Hello,

That’s what I see – http://prntscr.com/ngkkcs Isn’t it correct? Clear cache of the browser on your mobile and check one more time. Also, try to check from another device. Likely, there is a cache problem.

Regards

#212969 Copied In reply to: Credit Card Form Alignment & Padding on Checkout

Rose Tyler

Support staff

April 25, 2019 at 07:14

Hello,

You can check how content looks in the Text tab http://prntscr.com/ngkhy4 http://prntscr.com/ngki0d There are different structure of content.
Please describe the desired displaying in more details so I could help you with settings.
You can disable the Gutenberg editor http://prntscr.com/ngkiqy because WPBakery Page Builder is more advanced.

Regards

#212968 Copied In reply to: text either appears as one line or no spaces between paragraphs.

Rose Tyler

Support staff

April 24, 2019 at 13:53

You’re welcome!

Regards

#212951 Copied In reply to: Slider Revolution

Rose Tyler

Support staff

April 24, 2019 at 13:14

According to your settings, bullets are hidden over 900px width – http://prntscr.com/ng8cxs You need to set OFF for “Hide over Width ” option.

Regards

#212949 Copied In reply to: Slider Revolution

Rose Tyler

Support staff

April 24, 2019 at 12:59

Hello,

Please read the documentation of the Slider Revolution plugin. If this doesn’t help, provide URL and temporary wp-admin access.

Regards

#212947 Copied In reply to: Slider Revolution

Rose Tyler

Support staff

April 24, 2019 at 12:56

You’re welcome!

Regards

#212945 Copied In reply to: Gap between Navigationbar and First Slider

Rose Tyler

Support staff

April 24, 2019 at 12:50

Hello,

Can you try to connect to FTP using the access that you provided by copy/paste? Don’t use your saved connection but try the credentials from our topic.

It looks like your PHP installation doesn’t have mbstring installed and it causes the fatal error – http://prntscr.com/ng806n You need to contact your hosting provider and ask to fix it.

Regards

#212941 Copied In reply to: Site Preloader with WPBakery Makes Blank Pages

Rose Tyler

Support staff

April 24, 2019 at 12:35

Hello,

1) Registration form on My account page relates to WooCommerce functionality. Go to WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page.
Please read our documentation to find out how to create the separate Registration page – https://www.8theme.com/demo/docs/legenda/#registration_page
2) Follow this topic to create Wishlist page – https://www.8theme.com/topic/wishlist-7/
3) Image size you can change in Appearance > Customize > WooCommerce > Product Images.
More information about product image settings you can find in WooCommerce Documentation – https://docs.woocommerce.com/document/fixing-blurry-product-images/
https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ to do this.

Regards

#212940 Copied In reply to: Few questions
Rose Tyler

Support staff

April 24, 2019 at 12:24
Hello,

I would recommend you to create different topics for different questions to prevent misunderstanding.
6) You can change “Sidebar position for mobile” in Theme Options > Shop > Shop page Layout.
Also, you can create a new menu and set it for Mobile http://prntscr.com/ng7cmf or use “Mobile sidebar area ” (Appearance > Widgets) to show desired content in the mobile sidebar.
Hide the default sidebar from Shop page on mobile using Custom CSS code in Theme Options > Global custom CSS:

@media (max-width: 992px) { .post-type-archive-product .content-page .sidebar { display: none; } }

3) It is strange because I do not see the problem. Have you cleared cache on site using a plugin? Have you cleared the cache of chrome browser? https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en

Regards
#212939 Copied In reply to: Few Questions on cart shipping, currency font, menu, no logo on particular page.
Rose Tyler

Support staff

April 24, 2019 at 12:04

Hello,

You’re welcome!
Feel free to open up new topics if you have any other questions.

Regards

#212938 Copied In reply to: Mega Menu and assigning pages to user roles

Rose Tyler

Support staff

April 24, 2019 at 12:01

You’re welcome!

Regards

#212937 Copied In reply to: problem with changing picture in product page when the color is changing

Rose Tyler

Support staff

April 24, 2019 at 10:53

5) I’ve created “Test – Full screen page”. Please check http://prntscr.com/ng69rb
3) I’ve checked Shop page via Chrome browser http://prntscr.com/ng6bjr What version of the browser do you use? Try to check the Shop via the incognito window of the browser.

Regards

#212931 Copied In reply to: Few Questions on cart shipping, currency font, menu, no logo on particular page.

Rose Tyler

Support staff

April 24, 2019 at 10:38

Hello,

4) I’ve created “Test Blank page” on your site. Please check.
Also, I would recommend using Backend Editor – http://prntscr.com/ng5sto > http://prntscr.com/ng5sxj
5) Please check settings of your slider.

Regards

#212928 Copied In reply to: Few Questions on cart shipping, currency font, menu, no logo on particular page.

Rose Tyler

Support staff

April 24, 2019 at 08:51

Hello,

Shop functionality comes from WooCommerce plugin. Shop page is a default one and can be only 1 – https://docs.woocommerce.com/document/woocommerce-pages/ but categories pages inherit the functionality of Shop. So you can create categories of products depends on your needs and add them to the Main Menu https://prnt.sc/ng4gdu
“Products per row on category page” you can set in Theme Option > Shop > Shop page Layout. Product Categories widget has an option to show “Only show children of the current category” that can be useful in your case.
Uncategorized is the default WC plugin category. Set another category as the default category http://prntscr.com/mo0uqt then delete the uncategorized one. Also, you can set “Hide empty categories” in settings of Product categories widget http://prntscr.com/mo0v82

Regards

#212917 Copied In reply to: Issues with my Site

Rose Tyler

Support staff

April 24, 2019 at 08:21

Hello,

Please create new topics for new questions.
It is independent of our theme, so I can’t give a solid response.

Regards

#212916 Copied In reply to: Change order appeared in the feature product

Rose Tyler

Support staff

April 24, 2019 at 07:58

Hello,

You did not give access to WP installation for our FTP user. Now we can see the only empty directory http://prntscr.com/ng3on1
Please enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point in the right direction what needs to be fixed.
Also, update the XStore theme to the latest version (5.2) via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Let us know results and verify the destination folder for FTP user.

Regards

#212915 Copied In reply to: Site Preloader with WPBakery Makes Blank Pages

Rose Tyler

Support staff

April 24, 2019 at 07:26

Hello,

How does it work with Storefront theme?
Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
If you have the mentioned problem with our theme only and any additional plugin doesn’t cause it, describe the issue in more details and provide screenshots. Also, provide temporary FTP access.

Regards

#212913 Copied In reply to: problem with changing picture in product page when the color is changing

Rose Tyler

Support staff

April 24, 2019 at 07:20

Hello,

You can use CSS to achieve the desired result.
Could you provide URL of the site? Then I will be able to specify custom CSS code according to your needs.

Regards

#212911 Copied In reply to: Main menu issues

Rose Tyler

Support staff

April 24, 2019 at 07:16

Hello,

“Out of stock” message relates to WooCommerce plugin, so can be changed via translation for the plugin.

Regards

#212910 Copied In reply to: Cannot change the automatic translation of "out of stock" in the product info

Rose Tyler

Support staff

April 24, 2019 at 07:10

Hello,

To use the default pagination, you need to disable WooCommerce Infinite Scroll and Ajax Pagination plugin. If you want to have Infinite Scroll, Load More Button or Ajax Pagination for products, set correct settings for the plugin – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#212909 Copied In reply to: Store product pages not working
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Viewing 49,170 results - 49,141 through 49,170 (of 68,187 total)

Viewing 30 posts - 49,141 through 49,170 (of 68,187 total)

← 1 2 3 … 1,638 1,639 1,640 … 2,271 2,272 2,273 →

Forum Replies Created

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