Sorry, but your problem is a bit unclear for me, describe it in more details and provide screenshots, please.
You can use such screenshot maker as Lightshot https://prnt.sc/
Regards
Rose Tyler
Support staff
April 23, 2019 at 15:58
Hello,
1) Theme Options > Header > Header layout > Mini cart banner content.
2) http://prntscr.com/nftkkv Please clear cache and check one more time.
If the problem is not solved, let me know what browser do you use.
3) Theme Options > Promo popup > Enable promo popup > Off, Show link in the top bar > Off.
4) https://www.8theme.com/documentation/xstore/theme-installation/blank-page/
5) Please provide screenshots and links of pages. You can use such screenshot maker as Lightshot https://prnt.sc/
You’re welcome!
If you love WooPress and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest ? https://themeforest.net/downloads
Have a nice day.
Try WP All Export and WP All Import. Brand is the custom taxonomy and looks that your plugin does not export/import taxonomies.
Regards
Rose Tyler
Support staff
April 23, 2019 at 14:11
Hello,
What plugin do you use to export products? Are you trying to export products from the site where our theme is installed and import them also to site where our theme is installed?
Regards
Rose Tyler
Support staff
April 23, 2019 at 13:27
You’re welcome!
Regards
Rose Tyler
Support staff
April 23, 2019 at 12:52
Hello,
Could you provide URL of your site and temporary wp-admin access? I will take a closer look.
We have not tested such plugins officially with our theme, so I can’t give a solid recommendation.
Regards
Rose Tyler
Support staff
April 23, 2019 at 12:46
Hello,
You can change the content of the footer in Appearance > Widgets. Add a widget that will suitable your needs in an appropriate area. For example, you can create a static block with the desired content. Size of images depends on your goal, current 6 images have 80×80 size.
Regards
Rose Tyler
Support staff
April 23, 2019 at 12:27
Hello,
Have you made changes in template files?
How does it work with Storefront theme?
Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
Regards
Rose Tyler
Support staff
April 23, 2019 at 12:11
You’re welcome!
If you love Classico and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest 🙂 https://themeforest.net/downloads
Regards
Rose Tyler
Support staff
April 23, 2019 at 09:55
Hello,
Please provide correct wp-admin access http://prntscr.com/nfns4b
Make sure that catalog mode is disabled in Theme Options > Shop > Catalog mode > Just Catalog.
The problem is caused by your custom CSS code – http://prntscr.com/nfnm5s delete this line of code to fix the problem in Safari.
Regards
Rose Tyler
Support staff
April 23, 2019 at 09:26
Hello,
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to Downloads page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
You can import our demo content for the Essential grid – http://prntscr.com/nfnalk Go to Essential Grid > Import/Export > Import. Select .json file http://prntscr.com/nfnda6 and click on Read File button > Import.
Could you provide screenshots and temporary wp-admin and FTP access?
You can use such screenshot maker as Lightshot https://prnt.sc/
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:54
You’re welcome!
If you love Legenda and have something nice to say don’t hesitate to tell about this 🙂
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:52
Hello,
Our developers working on the new version of the theme. We plan to release it within this week.
Sorry for the delay. Thanks for understanding.
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:45
Hello,
You updated WooCommerce to the latest version, but 2.3.1 version of Legenda does not fully support WC 3.6.1. Please wait for the theme update, it will be released soon (within 1-2 days).
Please note, that before update WC plugin, you need to check the changelog on ThemeForest https://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192?s_rank=3 to be sure that current theme version is fully compatible with the woocommerce version.
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:36
Hello,
1) As I can see, the problem on the Home page occurs for unlogged users only. Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem. Enable plugins one by one until you find the one causing conflict.
2) Please read this topic https://www.8theme.com/topic/dublicate-product-information/
3) Is the problem solved? If not, provide URL of a product with the problem.
Do not forget to clear all cache to be able to see changes.
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:24
Hello,
Please add this code in Theme Options > Custom CSS:
.payment_methods .sq-fieldset p {
margin: auto;
}
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:12
Hello,
Is the problem solved? https://prnt.sc/nfma7f
Please clear cache if you see another color there.
Regards
Rose Tyler
Support staff
April 23, 2019 at 08:10
Please check if “Search by products” is enabled in Theme Options > AJAX Search.
Also, text that will be displayed when nothing found you can set in Theme Options > Shop > “Text for empty category”.
