Page 1638 – 8theme.com

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Viewing 30 posts - 49,111 through 49,140 (of 68,227 total)

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Rose Tyler

Support staff

May 2, 2019 at 07:25

Hello,

Please read this topic https://www.8theme.com/topic/there-was-a-problem-with-your-action-please-try-again-or-reload-the-page-2/

Regards

#213245 Copied In reply to: Trouble saving

Rose Tyler

Support staff

May 2, 2019 at 07:14

Hello,

WooPress Core plugin should be used with the latest version of the theme.
Is the problem solved? If you need assistance, provide temporary wp-admin and FTP access. Also, disable a cache plugin on the site.

Regards

#213244 Copied In reply to: Emergency- Theme update caused site to clash.

Rose Tyler

Support staff

May 1, 2019 at 12:28

Hello,

Thanks for using our theme.
From which version of the theme the update was done?
Please provide temporary wp-admin access http://prntscr.com/nj2egr

Regards

#213226 Copied In reply to: product categories display order

Rose Tyler

Support staff

May 1, 2019 at 12:25

Hello,

The checkout page is the default WooCommerce page.
You may check https://wordpress.org/plugins/woocommerce-checkout-manager/ plugin if you need to make changes on the checkout page.

Regards

#213225 Copied In reply to: Shipping Region required to be a mandatory field at checkout

Rose Tyler

Support staff

May 1, 2019 at 12:17

Hello,

As I can see, your site working now (but I can’t see theme version because of autoptimize). Have you solved the problem or restored the backup?
In the latest update was added a Core plugin that is required. You can download the plugin here – https://www.8theme.com/downloads/ to install it manually via FTP or go to Appearance > Install plugins > WooPress Core plugin (install and activate).
If you need help with the update, provide temporary wp-admin and FTP access.

Regards

#213223 Copied In reply to: Emergency- Theme update caused site to clash.

Rose Tyler

Support staff

April 30, 2019 at 14:31

Hello @oguzonal,

What exactly image do you want to change?
Logo image can be changed in Theme Options > Header > Logo.
Image of slider – http://prntscr.com/nipp7e

Regards

#213197 Copied In reply to: Importing demo content…please wait, it may take up to 2 minutes

Rose Tyler

Support staff

April 30, 2019 at 14:03

Hello,

You can do this by additional customization only. Additional customization is not included in basic support, so you may submit customization request to WPKraken team.

Regards

#213193 Copied In reply to: Swap product image on hover

Rose Tyler

Support staff

April 30, 2019 at 13:04

Hello,

Sorry for the delay due to the weekends.
Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#213190 Copied In reply to: SEO title, theme adding the site name with no separator

Rose Tyler

Support staff

April 30, 2019 at 12:12

As I can see via browser console, you are using 5.1.6.1 version of the theme https://prnt.sc/ninpyu
What version of the theme do you see via Appearance > Themes > XStore theme details?
Please provide temporary wp-admin access so we can take a closer look.

Regards

#213189 Copied In reply to: Shop page list view issue

Rose Tyler

Support staff

April 30, 2019 at 12:06

Hello,

Please check settings one more time – https://prnt.sc/nino3a

Regards

#213188 Copied In reply to: How to make display all product in category page?

Rose Tyler

Support staff

April 30, 2019 at 10:56

You’re welcome!

Regards

#213183 Copied In reply to: 8Themes Products – Light View

Rose Tyler

Support staff

April 30, 2019 at 10:55

You’re welcome!

Regards

#213182 Copied In reply to: WooPress child theme translation

Rose Tyler

Support staff

April 30, 2019 at 10:46

Hello,

Please enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point in the right direction what needs to be fixed.

Regards

#213178 Copied In reply to: Unable to Display All Product when using -1

Rose Tyler

Support staff

April 30, 2019 at 10:38

Hello,

To use the default pagination, you need to disable WooCommerce Infinite Scroll and Ajax Pagination plugin. If you want to have Infinite Scroll, Load More Button or Ajax Pagination for products, set correct settings for the plugin – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#213177 Copied In reply to: How to make display all product in category page?
Rose Tyler

Support staff

April 30, 2019 at 10:36
Hello,

Please add this code in Custom CSS for page area https://prnt.sc/nimij6

.products-list .product-details .light-right-side { width: 100%; } .content-product .st-swatch-popup .st-swatch-size-normal li { margin: 3px 5px !important; }

Regards
#213176 Copied In reply to: 8Themes Products – Light View
Rose Tyler

Support staff

April 30, 2019 at 10:20

Hello,

We are glad that you sorted out.

Regards

#213173 Copied In reply to: Widget Problems

Rose Tyler

Support staff

April 30, 2019 at 10:12

Please create new topics for new questions.
You can select “Order by” – “Date” http://prntscr.com/nim76e

Regards

#213172 Copied In reply to: How to change the product attributes hover border color ?

Rose Tyler

Support staff

April 30, 2019 at 09:20

Hello,

Where exactly do you see this notice? Provide URL, please.

Regards

#213169 Copied In reply to: Child theme was imported but some pages are missing

Rose Tyler

Support staff

April 30, 2019 at 09:16

Hello,

Make sure that the theme was updated to 5.2 version then clear cache and check one more time.
Try to disable all the third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check if you still have the problem.
Let me know the results.

Regards

#213167 Copied In reply to: Shop page list view issue

Rose Tyler

Support staff

April 30, 2019 at 09:09

Hello,

1) You can use translation (for example Loco Translate plugin) to change the text without editing php files http://prntscr.com/nil93k > http://prntscr.com/nil96n
2) There is a possibility to use reCAPTCHA v2 for now only.
3) I’ve passed this to our developers to fix this situation in one of next updates. You can add an empty space from the keyboard, as a temporary solution.

Regards

#213166 Copied In reply to: Royal Contact Form – Editing Labels & reCAPTCHA v3?
Rose Tyler

Support staff

April 30, 2019 at 08:54
Hello,

Every page has an area for custom CSS code – http://prntscr.com/nil6nq

.page-wrapper { background-color: white; }

Regards
#213163 Copied In reply to: Change background color on specific page only
Rose Tyler

Support staff

April 30, 2019 at 08:49

Dear Su Flo,

You need to set 75px as on this screenshot – https://prnt.sc/nil5dq

Regards

#213161 Copied In reply to: Breadcrumbs on Ipad

Rose Tyler

Support staff

April 30, 2019 at 08:05

Hello,

You’re welcome!
If you want to have the individual custom field check this tutorial https://pluginrepublic.com/add-custom-fields-woocommerce-product/

Regards

#213155 Copied In reply to: How to change the product attributes hover border color ?

Rose Tyler

Support staff

April 30, 2019 at 08:00

Hello,

Theme Options > Breadcrumbs > Breadcrumbs paddings and change http://prntscr.com/nikkt0 to http://prntscr.com/nikkzv

Regards

#213154 Copied In reply to: Breadcrumbs on Ipad

Rose Tyler

Support staff

April 30, 2019 at 07:55

Hello,

Please provide URL of the page.

Regards

#213152 Copied In reply to: Change background color on specific page only

Rose Tyler

Support staff

April 30, 2019 at 07:54

Hello,

You are right, this is perfect for creating pages like “Maintenance Mode” or “Coming Soon”. If you want to have scroll there, use the custom css code and Default page template.

Regards

#213151 Copied In reply to: Remove menu from specific page

Rose Tyler

Support staff

April 30, 2019 at 07:50

Hello,

Fixed. Please clear cache and check now.

Regards

#213149 Copied In reply to: Edit Shop page categories box

Rose Tyler

Support staff

April 30, 2019 at 07:46

Hello,

You need to translate parent woopress theme, you don’t need to translate child theme. I think you did not make changes in the child theme that have child theme text domain.
Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for woopress theme).
Place translation files into the /wp-content/languages/themes/ folder with correct names (language name and woopress theme suffix, e.g woopress-de_DE.po, woopress-de_DE.mo).
Feel free to ask, if you have any other questions.

Regards

#213148 Copied In reply to: WooPress child theme translation

Rose Tyler

Support staff

April 30, 2019 at 07:18

Hello,

Theme Options > Single Product page > Page Layout > product-booking http://prntscr.com/nik52d , “Move product name in breadcrumbs” > Off.
Let us know if you need any further assistance.

Regards

#213145 Copied In reply to: Product Layout

Rose Tyler

Support staff

April 30, 2019 at 07:13

Hello,

http://prntscr.com/nik49b Fixed. Please clear cache and check now.

Regards

#213144 Copied In reply to: On Shop Page – Random lightbox always showing?
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Viewing 49,140 results - 49,111 through 49,140 (of 68,227 total)

Viewing 30 posts - 49,111 through 49,140 (of 68,227 total)

← 1 2 3 … 1,637 1,638 1,639 … 2,273 2,274 2,275 →

Forum Replies Created

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