Forum Replies Created

Viewing 30 posts - 48,991 through 49,020 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:18

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:17

    Try to disable all the third-party plugin that you have, keep enabled only required bundled plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ to check if one of additional plugins causes the problem on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 13:11

    Hello,

    This doesn’t relate to our theme. Mentioned files relate to WordPress. You can contact the support of WordPress or your hosting provider.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 12:59

    Hello,

    Please provide temporary wp-admin access.
    Use Private Content area to post private information.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 12:39

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 11:50

    Hello,

    Please check our demo – https://xstore.8theme.com/product-category/all/, here are screenshots of settings – http://prntscr.com/nly6xo http://prntscr.com/nly77j http://prntscr.com/nly7bt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 10:23

    Hello,

    You can install the plugin via Appearance > Install plugins or via FTP. Here you can download an archive of the plugin – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 08:41

    Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 08:37

    Hello,

    I do not see the problem with a page updating on your site. Do you face it on a particular page?
    Check how this works with a default theme. We are able to help only in case the problem relates strictly to our theme. I do not see any problems from our side, for now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 07:28

    Hello,

    Please provide correct wp-admin access and describe in details what to do to see the problem. We will check the problem more deeply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2019 at 07:05

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 15:31

    Hello,

    1) Here is a custom CSS code:

    .home .banner {
        cursor: default;
    }

    2) Place them into 2 different rows or add margin-bottom for banners.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 15:20

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 15:16

    Hello,

    You need to use an additional plugin to add such functionality. For example WooCommerce Product Bundles or a similar one. Also, you can contact the support of WC to get some suggestions.
    Note, we don’t give guaranty for full our theme compatibility with all 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:59

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:48

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:41

    Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 14:38

    Hello,

    Have you cleared the cache?
    I do not see any problems – http://prntscr.com/nlk748 http://prntscr.com/nlk772 Please explain in more details what exactly is incorrect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:27

    Unfortunately, not. Catalog mode disables the ability to buy products so using it to change the functionality, of “Add to cart” buttons, that will be added in another way, is a bit incorrectly.
    Do you want to change the order of these buttons, what the purpose of the reverse? Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:09

    Hello,

    You’re welcome!
    Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
    That would be much appreciated ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 13:08

    Hello,

    Simple theme reinstallation does not allow you to start from scratch.
    Information about pages and settings was added to the database, so you need to delete it from there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 12:23

    Thanks for the reply. I am glad that we sorted out.
    Plugins that declare compatibility with WooCommerce should work correctly with Storefront theme because it is the official theme of WC.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 12:13

    Hello,

    What version of WordPress do you use? What PHP version? What version of Slider Revolution plugin?
    Please describe the situation in more details and provide temporary wp-admin and FTP access http://prntscr.com/nli00y
    Waiting for your reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 12:02

    Hello,

    You’re welcome!
    Please open up new topics for new questions. This topic will be closed.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 10:48

    You’re welcome!
    Sorry, but your question is a bit unclear for me.
    Any element of any page can be changed depends on your needs.
    Have you changed wp-admin accesses? Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 10:04

    Hello,

    1) You did not select Top bar background color – http://prntscr.com/nlg2do Please clear cache and check now http://prntscr.com/nlg44t
    2) Please clear the cache on your device and check breadcrumbs one more time.
    3) Use Text tab of the widget to add code of the desired icon – http://prntscr.com/nlg6d8 > http://prntscr.com/nlg6gt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 09:27

    Hello,

    Where do you get this error? Please provide a screenshot.
    Use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 08:53

    Hello,

    I can’t log in http://prntscr.com/nlf5qy Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2019 at 08:37

    Hello, Thor Håkon Ulstad

    Width of main-header was changed using custom CSS code for X-Phone demo version. You can delete or change this code – https://prnt.sc/nleupi http://prntscr.com/nleuvy http://prntscr.com/nlev1p Also, “Header wide” can be disabled in Theme Options > Header > Header Styles.
    I suppose this code http://prntscr.com/nlevrt can be deleted or change demo images there.
    Header paddings you can change in Theme Options > Header > Header Styles > http://prntscr.com/nlewvt – http://prntscr.com/nlex0n

    Regards

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    Viewing 49,020 results - 48,991 through 49,020 (of 68,187 total)
Viewing 30 posts - 48,991 through 49,020 (of 68,187 total)
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