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Translation not loading fully - by RazSofer

This topic has 8 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

RazSofer

Participant

May 6, 2019 at 10:01

Hi! I have loaded a Hebrew translation to my website and some parts are still in English.
For example, the small cart menu in the header still has “subtotal” and “shopping cart (X)”
In the cart itself there is also translation problems

Please, contact administrator
for this information.

#213401 Copied Theme version: latest

7 Answers

Rose Tyler

Support staff

May 6, 2019 at 10:06

Hello,

You need to synchronize translation files.
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file. Then you will be able to translate untranslated strings.
If synchronization doesn’t help, provide temporary FTP access.

Regards

#213402 Copied

RazSofer

Participant

May 6, 2019 at 10:13

Hi Rose
I have tried it and cleared the cache and nothing happened.
I have wrote you ftp access in the private content area

Please contact administrator
for this information.

#213403 Copied

Rose Tyler

Support staff

May 6, 2019 at 10:26

Hello,

I can’t connect – http://prntscr.com/nkzmlz
I’ve synchronized translation via Loco translate. You need to translate untranslated strings now. Do not forget to clear all cache before checking the result.

Regards

#213404 Copied

RazSofer

Participant

May 6, 2019 at 13:55

Thank you Rose.
I translated the strings that are visible at the frontend and cleared browser + site cache and unfortunately it didn’t work.
I will check with my hosting provider why it doesn’t let you connect

#213412 Copied

Olga Barlow

Support staff

May 6, 2019 at 14:49

Hello,

Don’t see problem with translation http://prntscr.com/nl3jyi
Remove items from the cart and add again. Check the cart translation after that.

Regards

#213419 Copied

RazSofer

Participant

May 7, 2019 at 06:47

Thank you Olga.
It’s working now.
I have another problem with the slider
On some computers the Open Sans Hebrew font is not loading properly and is ending up looking like: https://imgur.com/a/oLqUVHz
If you notice – the font on the slider is different from the font on the rest of the website.
And on some computers it is loading fine. (even computers which never used the website)
I have 3 methods for loading this font.
1. CSS Import
2. In the theme options
3. In the wordpress files
The problem is only with revolution slider and I have searched a bit and couldn’t find anything that worked.
Thank you very much.

#213445 Copied

Olga Barlow

Support staff

May 7, 2019 at 11:39

Hello,

If the font is loaded in the correct way and then chosen for the layer http://prntscr.com/nlhgej I don’t see the problem. Change the font family in an appropriate way.

Regards

#213468 Copied
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