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Categories images dimensions - by Fabio - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 11 months ago ago by Rose Tyler

Fabio

Participant

May 5, 2019 at 10:29

Dear Support,

For some reasons, my category images for a specific page of the website have different dimensions and the layout looks not balanced.

Could you please help me to enforce the same dimensions for all images ?

Thank you in advance.

F.

Please, contact administrator
for this information.

#213366 Copied Theme version: 2.9.2.1 WooCommerce version: 3.5.5

5 Answers

Rose Tyler

Support staff

May 6, 2019 at 07:14

Hello,

Please provide temporary wp-admin access.

Regards

#213386 Copied

Fabio

Participant

May 6, 2019 at 22:10

Dear Rose,

I provided you the access information.

Please note that it is a live website, therefore I would really kindly ask you to not break the website. I trust your skills at the same time I recommend you to be extremely careful. The best would be to check and then tell me what to change in order to solve the issue.

Best regards.

F.

Please contact administrator
for this information.

#213430 Copied

Rose Tyler

Support staff

May 7, 2019 at 07:30

Hello,

Images of products and categories should take size settings from Appearance > Customize > WooCommerce > Product images http://prntscr.com/nle10m As I can see, for this img the size is correct http://prntscr.com/nle1bk but not for this one https://prnt.sc/nle23s so you need to regenerate thumbnails for the mentioned image. Activate “Regenerate thumbnails” or “Force Regenerate Thumbnails plugin”, go to Media, find an image http://prntscr.com/nle3l0 hover over the image and there should be “regenerate” link. After the regeneration, the image should take size from the Customizer.
Let me know the result.

Regards

#213447 Copied

Fabio

Participant

May 7, 2019 at 19:38

It worked!!!

Thanks a lot for your professional support.

F.

#213514 Copied

Rose Tyler

Support staff

May 8, 2019 at 07:05

Hello,

You’re welcome!

Regards

#213522 Copied
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