Page 1623 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

June 1, 2019 at 16:17

Try to change settings of the plugin.
Also, you can contact the support of Jetpack.

Regards

#214784 Copied In reply to: Portfolio masonry not rendering well
Rose Tyler

Support staff

June 1, 2019 at 16:00
Hello,

You can add this code in Theme Options > Custom CSS:

.header-advanced .navigation-wrapper { max-width: 1170px; margin: auto; }

Color of the mentioned black line you can change in Theme Options > Menu > Menu styling > Menu background color.

To disable the menu, you can use this code:

.header-advanced .navigation-wrapper { display: none; }

Regards
#214783 Copied In reply to: Where can i edit menu?
Rose Tyler

Support staff

June 1, 2019 at 15:43

You’re welcome!

Regards

#214781 Copied In reply to: How to disable header & mobile nav

Rose Tyler

Support staff

June 1, 2019 at 13:33

Thank you for understanding.
Have a nice day.

Regards

#214776 Copied In reply to: WPBakery 6.0.3 ?

Rose Tyler

Support staff

June 1, 2019 at 13:25

Please provide screenshots for better understanding.
You can use such screenshot maker as Lightshot https://prnt.sc/
Thanks in advance.

Regards

#214774 Copied In reply to: Where can i edit menu?

Rose Tyler

Support staff

June 1, 2019 at 13:22

Hello,

Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
If this doesn’t help, provide temporary FTP access.

Regards

#214773 Copied In reply to: Portfolio masonry not rendering well

Rose Tyler

Support staff

June 1, 2019 at 10:04

Hello,

I would recommend you to synchronize translations.
Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo).
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file. Then you will be able to translate untranslated strings.
Also, don’t forget to backup all the files before any update.

Regards

#214770 Copied In reply to: NAVBAR HEADER FTRANSLATION

Rose Tyler

Support staff

June 1, 2019 at 10:01

Hello,

Unfortunately, I can’t see the screenshot or video that you provided.

Please set for the user – administrator role so I can see the Dashboard.

Do you use 1.2.2 version of Core plugin? https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#214769 Copied In reply to: Portfolio masonry not rendering well

Rose Tyler

Support staff

June 1, 2019 at 09:56

Hello,

Theme Options > Header > header layout > Custom text for sign in.

Regards

#214767 Copied In reply to: Change login text
Rose Tyler

Support staff

June 1, 2019 at 09:19
Hello,

Please add this code in style.css file of your child theme:
1)

.header3, .header-type-3 .menu-wrapper { display: none; }

2)

.header-wrapper .main-nav, .page-wrapper, .footer .container, .page-content { background-color: black !important; margin-bottom: 0px; }

Do not forget to clear cache before checking the result.

Regards
#214764 Copied In reply to: How to disable header & mobile nav
Rose Tyler

Support staff

June 1, 2019 at 09:10

Hello,

Please follow our documentation – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#214763 Copied In reply to: cant updait plugin

Rose Tyler

Support staff

June 1, 2019 at 08:35

Hello,

Thanks for contacting us.
Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

Regards

#214760 Copied In reply to: How to disable header & mobile nav

Rose Tyler

Support staff

June 1, 2019 at 08:30

Hello,

Sorry for the inconvenience. Thanks for the notice.
The latest version that is available on codecanyon is 6.0.2 https://prnt.sc/nw7ido Once the new version of WPBakery Page Builder will be available officially for download there, we will update it on our site.
We’ve changed the name of version on our downloads page http://prntscr.com/nw7igq

Regards

#214759 Copied In reply to: WPBakery Page Builder v6.0.3 – Question
Rose Tyler

Support staff

June 1, 2019 at 08:28
Здравствуйте,

1) Пожалуйста, добавьте этот код в Theme Options > Custom CSS > Global custom CSS:

.product_meta .products-page-cats { display: none; }

2) Apperance > Customize > Woocommerce > Product catalog > Shop page display > Show products.

Если это не то, что вы ищете, предоставьте скриншоты и URL вашего сайта.
Вы можете использовать такой производитель скриншотов, как Lightshot – https://prnt.sc/

С уважением
#214758 Copied In reply to: Как убрать отображение категорий на главной и на странице товара
Rose Tyler

Support staff

June 1, 2019 at 08:21

Hello, Olga777

Sorry for the inconvenience. Thanks for the notice.
The latest version that is available on codecanyon is 6.0.2 https://prnt.sc/nw7ido Once the new version of WPBakery Page Builder will be available officially for download there, we will update it on our site.
We’ve changed the name of version on our downloads page http://prntscr.com/nw7igq

Regards

#214757 Copied In reply to: WPBakery 6.0.3 ?

Rose Tyler

Support staff

June 1, 2019 at 00:08

Hello,

Thanks for contacting us. Please remove these margins – http://prntscr.com/nw46qr http://prntscr.com/nw47sy

Regards

#214747 Copied In reply to: Baby theme problem with background

Rose Tyler

Support staff

May 31, 2019 at 23:59

Hello,

Is Masonry enabled in Theme Options > Portfolio? Is Masonry scripts enabled in Theme Options > Speed Optimization?
If this doesn’t help, provide URL and temporary wp-admin access.

Regards

#214746 Copied In reply to: Portfolio masonry not rendering well

Rose Tyler

Support staff

May 31, 2019 at 23:56

Hello,

1) Please compare this code https://prnt.sc/nvy9im and https://imgur.com/pqsVHxH one more time, or provide URL, temporary wp-admin and FTP access, so we can make changes on your site.
2) Try to set stretch row – http://prntscr.com/nw44ap

Regards

#214745 Copied In reply to: Problem with the blog's RECENT POSTS slide

Rose Tyler

Support staff

May 31, 2019 at 23:50

Hello,

I am glad that the problem was solved.
Thanks for letting us know.

Regards

#214744 Copied In reply to: Product Photos Not Visible on Single Product Page

Rose Tyler

Support staff

May 31, 2019 at 23:49

Hello,

You need to contact the support of the plugin.

Regards

#214743 Copied In reply to: Problem custom css area

Rose Tyler

Support staff

May 31, 2019 at 23:45

Hello,

You’ve reached PHP memory limit and this caused a fatal error on the site.
You need to contact your hosting provider to find out what process requires a lot of memory.
Once we disable some of plugins, the problem is gone, but there should be a better solution.
Our theme with bundled plugins does not require a lot of memory, so you need to explore the situation more deeply from the server side.

Regards

#214742 Copied In reply to: Redux Framework preventing site from loading

Rose Tyler

Support staff

May 31, 2019 at 16:05

Let us know results.
If you need further assistance, provide temporary Dashboard and FTP access.

Regards

#214728 Copied In reply to: Redux Framework preventing site from loading

Rose Tyler

Support staff

May 31, 2019 at 15:51

Please change the code of line 59 in the mentioned file to:
<div class="swiper-container" data-slidesPerColumn="3" <?php echo ( $auto_play ) ? 'data-autoplay="'.$auto_play.'"' : ''; ?>> http://prntscr.com/nvy9im
Let me know the result.

I’ve added your suggestion to our task list, but can’t guarantee if this will be added.

Feel free to ask if you have any other questions.

Regards

#214726 Copied In reply to: Problem with the blog's RECENT POSTS slide

Rose Tyler

Support staff

May 31, 2019 at 15:43

Please check one more time – http://prntscr.com/nvy5kw
Or you can delete the plugin and install the latest version via Appearance > Install Plugins.

Regards

#214725 Copied In reply to: Redux Framework preventing site from loading

Rose Tyler

Support staff

May 31, 2019 at 15:40

Hello,

Please update XStore Core plugin.
Let us know the result.

Regards

#214724 Copied In reply to: Instagram Widget and Images carousel

Rose Tyler

Support staff

May 31, 2019 at 15:36

Hello,

Have you updated XStore Core plugin? https://www.8theme.com/documentation/xstore/plugins/plugins-update/
What PHP version do you use?
Also, there is an error on your site http://prntscr.com/nvy1u1 , contact your hosting provider and increase PHP Memory limit.

Regards

#214721 Copied In reply to: Redux Framework preventing site from loading

Rose Tyler

Support staff

May 31, 2019 at 15:19

You’re welcome!
Have a nice day.

Regards

#214718 Copied In reply to: Problem with social sharing icons

Rose Tyler

Support staff

May 31, 2019 at 12:37

Hello,

Please see screenshot – http://prntscr.com/nvv92p

Regards

#214707 Copied In reply to: Adding pictures to Portfolio

Rose Tyler

Support staff

May 31, 2019 at 12:24

Hello,

Appearance > Menu. Please see screenshots from our demo – https://xstore.8theme.com/ http://prntscr.com/nvv1bv > http://prntscr.com/nvv1qn http://prntscr.com/nvv1lb
Watch our videos – https://youtu.be/OnxkixHtVLI https://youtu.be/f07MBdnFPfk https://youtu.be/QJ6yTxxdFDE

Regards

#214704 Copied In reply to: Where can i edit menu?

Rose Tyler

Support staff

May 31, 2019 at 12:21

Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
That would be much appreciated ?

Regards

#214703 Copied In reply to: How to set up brand spiner
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Viewing 48,690 results - 48,661 through 48,690 (of 68,227 total)

Viewing 30 posts - 48,661 through 48,690 (of 68,227 total)

← 1 2 3 … 1,622 1,623 1,624 … 2,273 2,274 2,275 →

Forum Replies Created

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