Hello, I notice that the custom css area of the theme appears in white and it is impossible to add custom code. Can you correct this? Please, thank you.
See screenshot:Theme version: 5.3.1
Redux Framework – a plugin that enables the Theme Options module.
On your site – http://prntscr.com/nv8vii , so you need to solve these errors.
Also, try to disable all the third-party plugins, that do not come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins , clear all cache and check if you still have the problem. Once you find out which plugin causes the issue, disable that plugin at all or contact the support of the plugin.
This now works, I deleted the cache. Thank you.
Great. Thanks for letting us know.
Hello, I notice a display problem with the subscriptio plugin, when the customer pauses his subscription the website displays badly, you have to update the browser a second time so that the website displays correctly. Can you correct this? Please, thank you.
We can’t reproduce this issue on our test installation. Provide FTP access to your site to check the problem in more details.
Is it possible to fix this, because it is a plugin I use? Please, thank you.
You need to contact the support of the plugin.
Ok thank you!
You are welcome. Feel free to contact us if you need any help
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