Hello,
You’re welcome!
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Hello,
You’re welcome!
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You’re welcome!
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Hello, @Krissy2380
Please check now – https://prnt.sc/p8k0f2 I’ve cleared the cache – https://developers.facebook.com/tools/debug/sharing/
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Hello,
Please provide us with temporary wp-admin and FTP access, we will take a closer look.
https://www.8theme.com/demo/docs/royal/Plugins/Activation_And_Purchase_Codes
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Hello,
Here is a list of plugins that come bundled with our theme – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
qTranslate plugin is a free one, so you can download it from the internet.
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Looks like the problem is caused by php version, you need to update it to 7.2.
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Hello,
You need to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/ – http://prntscr.com/p8ju3x
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Hello,
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
Provide us with temporary wp-admin and FTP access.
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Hello,
We’re getting 503 error on your site http://prntscr.com/p8jrio
Please contact your hosting provider support to check if there are any issues on a server.
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Hello,
Please provide us with temporary FTP access.
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Hello,
Please provide FTP access.
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Hello,
1. Dropdown menu. Let us know if you need any further assistance with options of the header builder.
2. You need to activate MailChimp plugin (Appearance > Install plugins) > http://prntscr.com/p8jmdg
<div class="et-mailchimp dark"><p>
<input type="email" name="EMAIL" placeholder="Your email address" required />
<input type="submit" value="Sign up" />
</p>
</div>
https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
3. Here is custom CSS code:
.footer .widget-title {
font-size: 16px;
}
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Hello,
Add this code in Custom CSS for the page:
.wpcf7-list-item {
margin-left: 0px !important;
}
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The header overlap doesn’t work with the header builder right now, but we can help you with custom CSS code, as a temporary solution. On which page do you want the overlap?
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Hello,
Please provide correct wp-admin access.
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Hello,
You’re welcome!
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Hello,
You can upload screenshots to your media library and provide us with links or use a file sharing service, for example, https://wetransfer.com/ https://dropmefiles.com/
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Hello,
On first sight, images look fine on your Home page. Please provide screenshots for better understanding the problem.
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Hello,
Update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ to latest versions.
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it looks then.
Let us know the results.
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You’re welcome!
Please add this code in Theme Options > Custom CSS, as a temporary solution:
.sidebar-widget .cart-popup-container {
position: static;
visibility: visible;
opacity: 1;
box-shadow: none;
border: none;
padding: 0;
width: auto;
}
.sidebar-widget .shopping-cart-widget, .sidebar-widget .cart-popup-container:before {
display: none;
}
.cart-popup-container p {
border: none;
}
.sidebar-widget .bottom-btn .btn {
margin-bottom: 10px;
}
and delete it after the next update of the theme, because the fix will be included in style.css.
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Hello,
I can’t log in your site. Please provide correct wp-admin access – http://prntscr.com/p89po8
Please check the changelog – https://xstore.8theme.com/update-history/ 6.0 version of the theme contains migration from old theme options (Redux Framework) to the new one – Kirki.
Make sure that you installed Kirki framework plugin; make sure that you updated not just theme but the Core plugin too; make sure that you finished migration of theme options (Go to Xstore > Theme Options after Kirki plugin installation).
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Hello,
Please check now.
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1) Font-size of the button can be changed by adding this code in Custom CSS for the page –
.btn span {
font-size: 1rem;
}
You can change “medium” to “big” here – http://prntscr.com/p89nsd
This custom class http://prntscr.com/p89h5f means that the button takes settings from Theme Options > Styling > Active buttons.
2) Here is CSS code for tabs:
.et-tabs-wrapper .tabs-nav li a span {
font-size: 18px;
}
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Hello,
I would recommend you to create new topics for new questions – http://prntscr.com/p89bku https://www.8theme.com/forums/xstore-wordpress-support-forum/
Have you cleared all cache? On which page do you have the problem? Please describe what exactly is incorrect, in more details. Thanks in advance.
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Hello,
“Type here…” is available for translation in theme files.
Make sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file. Then you will be able to translate untranslated strings.
If you need any further assistance, provide us with temporary access, so we can take a closer look at the problem.
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Hello,
Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/
To make site multilanguage, you need to use one of the additional plugins:
1) WPML(paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
2) qTranslate(free)
3) Polylang(free with paid extra options)
If you want to translate the site to one language just use Loco translate plugin. Note that translation files should be placed in /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo).
Feel free to ask if you have any other questions.
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Hello,
Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Describe the problem in more details with screenshots + provide temporary wp-admin and FTP access.
Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
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You need to set “Text Color (Hover, Active)” for the menu – http://prntscr.com/p88spf
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Hello,
You’re welcome!
Regards