Forum Replies Created

Viewing 30 posts - 46,981 through 47,010 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 14:06

    Hello,

    1) Yes, it should be possible. The button is a part of the slide content so it depends on your settings there. Please describe the desired display of the slider/content in detail and provide temporary wp-admin access, so I can edit your Home page.
    2) [8theme] Slider Settings > Arrows background color > http://prntscr.com/pfjf0p
    3) Try to upload an image in this size http://prntscr.com/pfjh1d

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 13:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 13:46

    Hello,

    Please check now.
    Text in Theme Options – https://prnt.sc/pfj1ct + wpml transaltion – https://prnt.sc/pfj181
    http://prntscr.com/pfj9w1 http://prntscr.com/pfja1p

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 12:46

    Hello,

    Theme Options > Promo popup > Enable Promo Popup and add the shortcode of your static block in the Popup Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 12:42

    Hello,

    1) Change this code http://prntscr.com/pfin4n to

    .woocommerce-info {
        position: relative;
        visibility: visible !important;
        opacity: 1;
        margin-bottom: 10px;
    }

    2) You need to change this old code:

    .cart-popup-container .btn-view-cart {
        background-color: #c62828;
        padding: 5px 15px;
      	color:#f2f2f2;
        text-align:  center;
        margin-right: 10px;
    }
    
    .btn-checkout, .btn-view-wishlist {
        font-size: 1rem;
    }
    
    .cart-popup-container .btn-view-cart {
        width: 100%;
    }
    .cart-popup-footer {
        flex-direction: column-reverse;
        padding-bottom: 5px;
    }
    .cart-widget-subtotal {
        margin-bottom: 15px;
    }
    .cart-popup-container .btn-view-cart:hover {
        color: white;
        opacity: .8;
    }

    to

    .et_b_header-cart .btn-view-cart {
        background-color: #c62828;
        padding: 5px 15px;
      	color:#f2f2f2;
        text-align:  center;
    }
    .btn-checkout, .btn-view-wishlist {
        font-size: 1rem;
    }
    .et_b_header-cart .btn-view-cart {
        width: 100%;
    }
    .cart-popup-footer {
        flex-direction: column-reverse;
        padding-bottom: 5px;
    }
    .cart-widget-subtotal {
        margin-bottom: 15px;
    }
    .et_b_header-cart .btn-view-cart:hover {
        color: white;
        opacity: .8;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 12:32

    Hello,

    I do not see the problem with the Theme Options on your site – http://prntscr.com/pfilqj > http://prntscr.com/pfiluh
    Please describe in more detail what exactly is missing.
    Note that 6.0 was a major update, it contains migration from old theme options (Redux Framework) to the new one – Kirki.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 11:39

    Hello,

    The problem with blog posts is fixed. Please check.
    Could you, please, provide us with access to the mentioned site where the theme was not updates and images of the Instagram are displayed correctly? (wp-admin + FTP access)
    Right now we not sure about the reason for the problem with the size, so we need to check it more deeply (compare settings and code on both sites).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:48

    Hello,

    Add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .woocommerce-cart .woocommerce-info {
        position: relative;
        visibility: visible !important;
        opacity: 1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:44

    Hello,

    1)

    .product-view-booking .price .amount {
        font-size: 16px;
    }
    .product-view-booking .product-title a {
        font-size: 18px;
    }

    2) By default there is “Sale” Label is available but you can change the “Sale” text to “Hot”, go to Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock.
    Additional labels you can try to add using a 3rd party plugin.
    3)

    .single-product .sku_wrapper {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:37

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:34

    Hello,

    We’ve updated the Core plugin on your site. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:30

    Hello,

    Our developers need more information about the mentioned problems. Please provide us with screenshots of these errors and links to the results of the test.
    Also, we need correct wp-admin access.
    device-width is set – http://prntscr.com/pfh82y so there should not be “Viewport not set to “device-width”” error.
    Please provide us with the requested data.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:22

    Hello,

    I am glad that you sorted out.
    Let us know if you need any other assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:17

    Hello,

    Please provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 08:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 08:25

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
    If this doesn’t help, provide ur with temporary FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 07:33

    Hello,

    Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , clear cache and check your Home page then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 07:19

    Hello,

    I can’t log in to your site. Please check the credentials.
    Also, make sure that all required plugins are activated on your site – https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 17:04

    Hello,

    We are theme author and provide support for the theme only.
    Feel free to ask if you have any questions about XStore.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 16:16

    Hello,

    Header builder is available for XStore theme only – https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 and we do not plan to add this for the WooPress, unfortunately.
    Take a look at the XStore – new and powerful theme with many versions and layouts.
    We can exchange WooPress to XStore. You need to buy the XStore theme, reply back with purchase code and submit the refund request for the WooPress theme https://themeforest.net/refund_requests/new

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 15:50

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 15:49

    Hello,

    Please provide URL + temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 12:46

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 12:11

    Hello,

    WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 11:01

    Hello,

    Unfortunately, there is no such possibility. I would recommend you to add the text manually on the slider, as on our demos. The size of the button can be changed via custom CSS code –

    .slide-button {
        padding: 8px 15px !important;
        font-size: 11px !important;
    }

    http://prntscr.com/pf67sh
    Also, you can use the Slider Revolution plugin, it has more settings but can slow down the site a bit.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 10:50

    Hello,

    You can add this code in Theme Options > Custom CSS:

    .categories-products-two-rows .bottom-product {
        display: none;
    }

    but this is not the best solution because hidden products are loaded on the page still.
    Another solution is a bit more complicated – copy etheme_category_shortcode function from wp-content/plugins/et-core-plugin/inc/shortcodes/category.php file into your child-theme/functions.php and remove this part of code – http://prntscr.com/pf64h3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 09:16

    Hello,

    I can’t open or login to your site. FTP access also does not work:
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    Do you have any limits for connections from other countries?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 09:09

    Hello,

    Could you provide us with a link to the result of the google search test so we may see more details about the errors?
    Also, edit the content of the slider on the home page and change the font size for the mobile view.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 08:10

    Hello,

    1) Go to Appearance > Widgets and delete the content from the Footer and Copyrights area.
    2) Add this code in Custom CSS for the page http://prntscr.com/pf4y5n

    .content-page {
        display: none;
    }
    .page-heading-slider .wpb_revslider_element {
        margin-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 08:02

    Hello,

    Unfortunately, we can’t log in to your dashboard. Please check the credentials.

    Regards

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    Viewing 47,010 results - 46,981 through 47,010 (of 68,231 total)
Viewing 30 posts - 46,981 through 47,010 (of 68,231 total)
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