Hello,

Please read these articles https://www.8theme.com/demo/docs/legenda/Plugins/Activation_And_Purchase_Codes https://www.8theme.com/demo/docs/legenda/Plugins/Plugins_Update

Regards

Hello,

Please provide me a screenshot from our demo and URL of the mentioned product.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
If you want to add new functionality, the request can be posted here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/

Regards

Hello,

Go to Theme Options > Enable Promo Popup > Off.
I can’t see your Theme Options. Please set the administrator role for the user next time.

Regards

Hello,

1) Please upload a correct image, because the current one can be found in your media library – http://prntscr.com/pqpmuv http://prntscr.com/pqpnxc
2) This custom CSS code can be used to disable the mentioned arrows:

.menu-item-has-children > a > .arrow {
    display: none;
}

Regards

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

1) Add this custom code in Custom CSS for mobile area:

.copyright-footer .et-follow-buttons {
    justify-content: center;
}

2) Do you have this problem on a particular page or on all pages?

Regards

Hello,

Make sure you have checked all the server requirements before the installation – https://www.8theme.com/demo/docs/legenda/Theme_Installation/Legenda_Theme_Requirements.html
The 500 error means that there is some Fatal error in PHP script or on the server side. You cna turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

Hello,

Please check the navigation settings of your slider.

Regards

Hello,

Try to add this code in Theme Options > Theme Custom CSS > Custom CSS for mobile:

.animated {
    animation: none;
    transform: none;
    opacity: 1;
}

Animations on Mobile option will enable or disable all animations at mobile devices. It is useful for websites with a lot of animations. It can also resolve performance issues at mobiles. Please note that it affects animation on elements of the Massive Addons plugin only.

Regards

Hello,

Thanks for using our theme.
Animation on which block do you mean?
Please provide a screenshot and temporary wp-admin access.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

Regards

Try to add this code in Theme Options > Theme Custom CSS > Global custom CSS:

.single-product .wc-tabs li:nth-child(2) {
    display: none;
}

Regards

Hello,

You may place the code in the Global Custom CSS area. In this case, you don’t need to add it to any other area.

Regards

In this case, remove the current account by click on X – http://prntscr.com/pornie and add a new one manually http://prntscr.com/porou0 Because current data are cached, you can generate the token on this site https://instagram.pixelunion.net/ , or log out your Instagram account in current browser and clear cache.

Regards

Hello,

I can’t open your site. Please check.
Also, provide a screenshot of the problem. You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
What versions of the theme, Core plugin and PHP do you use?

Regards

Hello,

Please check our demo http://prntscr.com/poqird https://xstore.8theme.com/product/originals-california/ it uses the latest version of the theme – 6.1.5
You need to update the theme and Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
I’ve sent your request about the message to our developers, maybe it will be added in one of next updates. Please follow our changelog – https://xstore.8theme.com/update-history/
If you have any other feature requests or suggestions, please post them here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/

Regards