Forum Replies Created

Viewing 30 posts - 46,471 through 46,500 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 09:36

    Hello,

    Does it work fine with a default theme? Please check and let us know + provide a screenshot of the issue.
    I do not see the problem with product updating right now.

    Also, you can enable WPBakery Page Builder for products https://www.8theme.com/demo/docs/legenda/Plugins/WPBakery_Page_Builder
    Use this option to disable the Gutenberg – https://www.8theme.com/demo/docs/legenda/docs/imgs/disable-gutenberg.png , Classic Editor plugin can be disabled then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 09:25

    Hello,

    1) Please check our demo https://xstore.8theme.com/demos/2/electron01/ There is no bug, it is predefined functionality of these tabs.
    Try to use Tabs element of Massive Addons plugin – https://massive.mpcthemes.net/tabs/
    2) Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
    3) There is no such possibility for Footer static block, unfortunately.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 09:00

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 08:56

    Hello,

    Where exactly do you see this warning?
    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 08:54

    Hello,

    Please check how it works with Storefront theme (default WC theme).
    If you have this issue with our theme only, describe the problem in more detail and provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 08:41

    Hello,

    Thanks for your reply.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 08:30

    Hello,

    Try to add this custom CSS code:

    .bp-user.my-account.media {
        overflow: auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 08:24

    Hello,

    Our theme inherits the functionality of WooCommerce plugin.
    Additional customization in files is outside the scope of basic theme support, sorry.
    Try to contact WC support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 08:20

    Hello,

    I’ve changed folder for translation files of the theme and Core – http://prntscr.com/pw8lmf http://prntscr.com/pw8loz , recreated .pot for the plugin and sync translation. Please check now http://prntscr.com/pw8lg3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2019 at 07:55

    Hello,

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 18:46

    Hello,

    Thanks for contacting us.
    Please describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 18:39

    Hello,

    Please read this topic – https://www.8theme.com/topic/mobile-menu-isses/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 17:37

    Hello,

    Would you mind to rate our product:
    https://prnt.sc/d256m6
    https://themeforest.net/downloads
    That would be much appreciated ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 14:30

    Hello,

    In this case, replace the previous code by this one:

    @media only screen and (max-width: 1500px) and (min-width: 992px){ 
        .header-vertical-enable .page-wrapper .header-type-vertical2 .container .navbar {
            padding-top: 0px;
        }
        .header-vertical-enable .page-wrapper .header-type-vertical2 .container .header-logo {
            margin-bottom: 15px;
            margin-top: 10px;
        }
        .header-vertical-enable .page-wrapper .header-type-vertical2 .container .menu {
            padding-top: 0px;
        }
        .header-vertical-enable .page-wrapper .header-type-vertical2 .container .menu > li > a {
            padding: 7px 30px;
            font-size: 14px;
        }
        .header-vertical-enable .page-wrapper .header-type-vertical2 .shopping-container, .header-vertical-enable .page-wrapper .header-type-vertical2 .header-search {
            padding: 5px 0;
        }
    }
    
    @media only screen and (max-width: 1200px) and (min-width: 992px){ 
        .header-vertical-enable .page-wrapper .header-type-vertical2 .shopping-container .shop-text .total .amount {
            margin-left: 0px;
        }
        .header-vertical-enable .page-wrapper .header-type-vertical2 .shopping-container .shop-text {
            padding-top: 10px;
            float: right;
        }
        .header-vertical-enable .page-wrapper .header-type-vertical2 .shopping-container .shopping-cart-widget .cart-summ .cart-bag {
            display: inline-block;
            padding-top: 0 !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 13:44

    Hello, @Tuccios

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 13:09

    Hello,

    Thanks for contacting us.
    You can activate the theme on dev and final site using the same purchase code, in case it is one project. 1 license = one end project, read more – https://themeforest.net/licenses/terms/regular
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 10:12

    Hello, @Tuccios

    Try to disable the Nice Scroll option.
    Please create a separate topic for questions – http://prntscr.com/pvs8cy https://www.8theme.com/forums/legenda-support-forum/ Describe your problem on the checkout page in more details.
    Try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check how it works then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 10:08

    Hello, Harris

    Please try to disable Nice Scroll in Theme options > General, clear the browser cache on mobile and check one more time.

    Also, add this code in style.css of your child theme to change color on hover in the mobile menu:

    .et-mobile-menu li > a:hover {
        color: white;
    } 

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 09:32

    Hello,

    Please use the mentioned additional tool, or upload images to your media library and provide us with links.
    Theme Options > Single Product > Show share buttons > Off and same for Blog layout.
    Because the mentioned pages are default WC pages, they can be edited in a specific way only. Changes can be done via custom CSS code or by additional customization in files of a child-theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 09:25

    Hello,

    You can try the next way:
    Install a child-theme (https://www.8theme.com/downloads/ http://prntscr.com/pvrejz), add the next code in functions.php of the child-theme:

    function etheme_enqueue_scripts_custom() {
        wp_enqueue_script('etheme-child', get_stylesheet_directory_uri().'/js/custom.js',array(),false,true);
    }
    add_action( 'wp_enqueue_scripts', 'etheme_enqueue_scripts_custom');

    then create js folder with custom.js file inside this theme, and add –

    jQuery(document).ready(function($){
    	$('.swiper-control-top').attr('data-effect', 'fade');
    });

    You will get – https://gyazo.com/115d769d25ed2fa0203c37c1108eba5d

    If a parent theme is activated on your site right now, you need to export theme options in a file (go to Theme Options > Export/Import > click on Export button) and import this file after the child theme activating – http://prntscr.com/pvrgqj

    Please note that additional customization in files is outside the scope of basic theme support.
    If you need help with the additional customization, submit customization request to WPKraken team

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:48

    Hello,

    Try to change font-family to different font via Theme Options and then to the desired font > save changes.
    If this doesn’t help, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:44

    Hello,

    Please try to use this custom CSS code:

    .content-product .product-title {
        min-height: 45px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:42

    Hello,

    You’re welcome!
    1) Please see this screenshot – http://prntscr.com/pvqwts You need to add drop-down menus via 2 widgets then the separator will appear.
    2) There is no Top panel, right now. I’ve sent your request to our developers. Maybe it will be added in one of the next theme updates. Please follow our changelog – https://xstore.8theme.com/update-history/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:24

    Dear,

    We need access to the Dashboard also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:03

    Hello,

    This topic will be closed. Please open up a new one, if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2019 at 08:02

    Hello @themadguru

    Thanks for your understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2019 at 17:29

    Hello,

    1) It is a strange problem, which I can’t reproduce on my test site. I will pass this to one of our technicians.
    2) Please add this custom CSS code:

    .post-type-archive-product .add_to_wishlist span,
    .single-product .productCarousel .add_to_wishlist span {
        display: none;
    }

    Open up a new topic for new questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2019 at 17:23

    Hello,

    1) Please change this custom CSS code – http://prntscr.com/pvhdfb to http://prntscr.com/pvhdr5

    .home-icons-wrapper {
        top: -85px;
        z-index: 2;
    }

    2) Go to Theme Options > Typography > Body Font > change font-family to different font and then to your current font > save changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 11, 2019 at 16:47

    Hello,

    Thanks for using our theme.
    Please provide some screenshots to help me better understand your request.
    You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to screenshot here.
    Also, provide URL of a product with such SKU on your site.

    Regards

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    Viewing 46,500 results - 46,471 through 46,500 (of 68,231 total)
Viewing 30 posts - 46,471 through 46,500 (of 68,231 total)
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