Hello,
Edit your Home page and change the mentioned image here – http://prntscr.com/pvdwoh
Regards
Hello,
Add this code in Theme Options > Theme custom CSS:
.filter-wrap {
margin: 2vw 0px 3vw 0;
}
Regards
Hello,
We’ve added to your content-single-product.php the missing code.
To show upsell in the sidebar, when the builder is enabled, upsell element should be added in a section which uses as the sidebar, for example, http://prntscr.com/pvd5f6
You can disable the builder > wait new updates for the theme, when new settings will be added, and then enable the builder.
Regards
Hello,
Sorry for the inconvenience. Our developers are working on the problem with Multiple headers functionality. It will be fixed in the next update of the theme (will be released within 2-3 days).
@Robert, please use custom CSS code, as a temporary solution:
.header-top-wrapper .header-widget2 {
display: none;
}
Regards
1) Please check how it works with Storefront theme (default WC theme).
2) Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
3) If the problem is independent of plugins, and required information is displayed with the Storefront, provide temporary FTP access, so we can take a closer look.
Regards
Hello,
Settings > Permalinks.
Regards
Hello,
You changed content-single-product.php file via child theme, so the Single product builder doesn’t work correctly right now. Compare your file with the file in parent theme and add to your child theme missing code, or provide us with temporary FTP access.
With your current settings in the builder upsells products should not be shown in the sidebar at all.
Option to show upsells products vertically will be added in one of the next theme updates.
Regards.
Hello,
Here is the problem – https://prnt.sc/pvbw9i Contact your hosting provider and increase PHP Memory limit.
We’ve disabled Autoptimize plugin, as a temporary solution, so you can check the site now.
I would recommend you to create a staging site (full copy of the existing one), you will be able to do all test and updates there first, without affecting the production one.
Regards
We are grateful to you for your kind words, really appreciated!
Regards
Hello,
1) Do you have this problem when parent theme is activated on the site? The problem can be caused by custom changes in files.
2) Mentioned notices relate to the plugin http://prntscr.com/pvbsuz , so you need to contact the support of this plugin.
3) What exactly options do you mean? Describe this problem in more detail.
Regards
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
Regards
Hello,
Please clear cache and check one more time.
If this doesn’t help, provide us with URL, temporary wp-admin and FTP access.
Regards
Hello,
This is default text when selected widget area doesn’t have content. Because your widget shows content for login users only, it caused such situation.
I’ve added an empty text widget http://prntscr.com/pvba1r Please check now.
Regards
Hello,
We did not test this plugin with XStore, unfortunately.
Regards
Hello,
Product Content Effect can be changed in Theme Options > WooCommerce (Shop) > Shop > Products style, for example, https://gyazo.com/696742641cfbf320dc2eb8b4936f2521
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
Please check translation for XStore Core plugin.
Regards
Hello,
You’re welcome!
Regards
Hello,
We’re getting 503 error on your site. Please contact your hosting provider support to check if there are any issues on a server. Maybe there is a restriction by IP?
Follow this article and update the Core plugin via FTP – https://www.8theme.com/demo/docs/legenda/Plugins/Plugins_Update
Regards
Hello,
You are right, Multiple headers will help in this case. Our developers know about this bug and will fix it in the next theme update. It will be released within 2-3 days. Sorry for the inconvenience.
As a workaround, you can add this code in Theme Options > Theme Custom CSS > Custom CSS for desktop:
.tax-product_cat .container.content-page,
.single-product .container.content-page {
padding-top: 16em;
}
.tax-product_cat .header-wrapper,
.single-product .header-wrapper {
background-color: #c4a573;
}
.single-product .swiper-entry.woocommerce-product-gallery {
top: 18em !important;
}
Regards
Hello,
I am glad that the problem was solved.
Let us know if you need any other assistance.
Regards
Hello,
It is a bit strange, but I do not see the problem on your site anymore.
Could you, please, clear browser cache and check one more time or check it via an incognito window?
If this doesn’t help, try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check how it works then.
Regards
Hello, @quales
Looks like you need to update translation files https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
If you need our assistance with this, provide temporary wp-admin and FTP access.
Regards
Hello,
Go to Theme Options > check if Nice Scroll option is enabled. Try to disable this option and check the site on your mobile device again.
Regards
Hello,
If you love XStore and have something nice to say don’t hesitate to tell about this 🙂
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Hello,
1) I’ve sent your request to our developers. They will consider it.
2) It will be fixed in the next update of the theme.
3) Likely, an option for this will be added in one of the next updates. Follow our changelog – https://xstore.8theme.com/update-history/
Regards
You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest https://themeforest.net/downloads
Regards
Hello,
Sorry for the inconvenience.
Once our developers find a solution to the problem, it will be included in the next update of the theme.
We are doing our best to make the XStore better, and very grateful to you for being our customer. If you have any feature requests or suggestions, please post them here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/
Regards
Hello,
Please read this topic https://www.8theme.com/topic/problem-search-console-offers-review-o-aggregaterating/
Regards
You’re welcome!
Would you mind to rate our product:
https://prnt.sc/d256m6
https://themeforest.net/downloads
That would be much appreciated 🙂
Regards