You’re welcome!
Regards
You’re welcome!
Regards
You can disable text selection with CSS:
body {
-webkit-touch-callout: none; /* iOS Safari */
-webkit-user-select: none; /* Chrome 6.0+, Safari 3.1+, Edge & Opera 15+ */
-moz-user-select: none; /* Firefox */
-ms-user-select: none; /* IE 10+ and Edge */
user-select: none; /* Non-prefixed version,
currently supported by Chrome and Opera */
}
Regards
Hello,
There is no such possibility, unfortunately.
It works in the same way on our demo – https://xstore.8theme.com/product/product-classic/
Regards
Hello,
I suppose it is a cache of your browser. Try to check via an incognito window.
Regards
Hello,
1) Please change the previous code to:
.ls-layers, .ls-inner {
z-index: auto !important;
}
2) The problem is caused by styles of layerslider https://prnt.sc/puwddy https://prnt.sc/puwdg1
Your slider on the home page has only 1 slide, so you can try to recreate this block using default elements of WPBakery Page Builder, and delete the slider.
Regards
Hello,
This plugin https://prnt.sc/puxhx5 adds .none class for the body, but our theme has his style – https://prnt.sc/puxi48 Please keep this plugin disabled.
Sorry, but we don’t give a guaranty for full theme compatibility with all 3-rd party plugins.
Regards
Hello,
Loco translate > Plugins > XStore Core plugin.
Regards
Hello,
As I can see, you need to change size of images https://prnt.sc/pux2bu in settings of WooCommerce – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ For example, set width 440 and regenerate thumbnails to apply settings. Also, add this custom CSS code –
.products-grid .content-product {
padding: 0;
}
Regards
Hello,
1) Add this code in Custom CSS for page http://prntscr.com/puwzc2 –
.ls-inner {
z-index: auto;
}
.ls-layers {
z-index: auto;
}
2) Please describe these questions in more detail with screenshots.
You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html and provide the link to screenshot here.
Also, provide temporary wp-admin access.
Regards
Hello,
That is great thank you for letting us know.
Regards
Hello,
Does it work fine with a default theme?
If problems are independent of the theme, you need to contact the support of WPML plugin.
Regards
Hello,
I’ve checked your site on computer and mobile, and do not see the problem with the fixed header. Please clear browser cache and check one more time. Let me know if this has been solved.
Regards
Do you have this problem when parent theme is activated on the site?
Regards
Hello,
Thanks for the reply.
I’ve sent this problem to one of our developers.
Please provide temporary FTP access also.
Regards
Hello,
Please see screenshots http://prntscr.com/puvj24 http://prntscr.com/puvj6x There is a default padding-top for column inner.
You can change it via design options on columns and set the desired gap for row.
Inspect code using inspector tools. Open a web page in Google Chrome. Either:
-Select the Chrome menu at the top-right of your browser window, then select Tools > Developer Tools.
-Right-click on any page element and select Inspect Element.
The DevTools window will open at the bottom of your Chrome browser.
Regards
Hello,
Theme Options > WooCommerce (shop) > Shop page layout > Products Masonry > On.
Regards
Hello,
Let us know if you need any other assistance.
Have a nice day.
Regards
Hello,
As I can see, the builder works fine – https://prnt.sc/pupwde
Please clear browser cache and check one more time.
Regards
Hello,
Do you use the theme – 6.2 version and Core plugin – 1.5 version?
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then. Let us know the result.
Do you see any error in browser console?
Provide us with URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
I was able to recreate the problem with the sidebar position, when the header builder is disabled, on my test site. Our developers will get a report about this situation.
Meanwhile, mentioned settings for sidebar position, when the header builder is enabled, work fine http://prntscr.com/pupq6v
Regards
Also, I would recommend you to activate Header builder via Theme options and create the desired header for desktop and mobile from scratch depends on your needs. Here you can find video tutorials – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Search results page inherit sidebar position from shop page, but in search settings of the header builder, you will be able to change “Sidebar Position” http://prntscr.com/puo6g9
Regards
You can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first. If everything is ok then you’ll be able to update the production site.
Regards
Hello,
We do not face this problem on our test site.
To be able to help, we need access to site where the problem is visible.
Regards
Hello,
I am able to log in your admin panel – http://prntscr.com/puo0xx using credentials that you provided earlier. Please check.
Regards
Hello,
1) Here it is http://prntscr.com/punael Try to change the 25px to 50px and you will see a difference.
2) Provide temporary wp-admin access, please.
Regards
We need FTP access (host, username, password, port), not cpanel.
Regards
You can comment this part of code – https://prnt.sc/pumrdl > https://prnt.sc/pumrwu (do this via your child-theme).
Please note that additional customization in files is outside the scope of basic theme support.
Regards
I am getting http://prntscr.com/pumehq or https://prnt.sc/pumee2
Connect to your files via FTP and enable the debug mode, as described here – https://wordpress.org/support/article/debugging-in-wordpress/ Let us know what error appears on your site.
Regards