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Viewing 30 posts - 45,511 through 45,540 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 17:47

    Hello,

    As was mentioned, to achieve such result you need to play with settings of Single Image and Text Block elements of the Massive Addons.
    Also, check this page https://xstore.8theme.com/demos/flowers/ it has a block with flipbox element – http://prntscr.com/r66ecq You can import this page – https://youtu.be/wkIKN2IyEZI and take a closer look at settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 17:40

    Hello,

    I do not see categories on your Home page. Do you mean Categories widget on the Shop sidebar http://prntscr.com/r66au4 ?
    Here you can find some settings – http://prntscr.com/r66ap3 and in Theme Options > WooCommerce (Shop) > Shop elements > Categories.
    Styling can be changed by custom CSS code. Describe the desired result in more detail and I will help you with the custom code.
    To change the width of the sidebar, go to Pages > Edit Shop page > [8theme] Layout options > Sidebar width.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 14:16

    Hello,

    1) 8theme – Filter Products by Price has Filter button http://prntscr.com/r63qro to apply the filter you need to click on the button, but on your site, this button is not visible because of dark version enabled http://prntscr.com/r63srg http://prntscr.com/r63rt6 , so I would recommend you to disable the Dark version in Theme Options > Styling.
    Also, you can enable Ajax Product Filters (Theme Options > WooCommerce (Shop) > Shop > Shop page Layout http://prntscr.com/r63ttx ).
    2) 8theme – Active Product Filters shows only applied filters so it is not visible from the start on the Shop page. As I can see it works correctly on your site – http://prntscr.com/r63usi
    3) Filter Products by Rating – will be displayed once your products get different ratings. If you have products without rating and 5-stars products only, there are no parameters for sorting.
    4) 8theme – Swatches filter –
    You have 28 attributes http://prntscr.com/r640l6 and 27 are shown in the sidebar http://prntscr.com/r640ry Empty attributes, like this one http://prntscr.com/r640xr can’t be shown, so I do not see the problem. Here is pink – http://prntscr.com/r6418h and so on, please check one more time.
    Circles are white because you did not select colors for them – http://prntscr.com/r63wlp Go to Attributes > Colours > http://prntscr.com/r63wtw Here are screenshots form our demo – http://prntscr.com/r63x0l > http://prntscr.com/r63x4r
    5) You do not have Brands – http://prntscr.com/r63xy8 You need to add brands and associate products to them, then the filter will be shown on the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 10:59

    This is an Advanced Example which mean that the styles shown below are not based on a particular shortcode. They are rather build with existing shortcodes that are creatively configured (or combined with others) to serve new purpose. This preview is based on Single Image and Text Block shortcode – https://massive.mpcthemes.net/interactive-banner-2/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 10:32

    Hello,

    You can add the next code in Theme options > Theme Custom CSS > Global custom CSS:

    .single-product .woocommerce-breadcrumb {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 10:13

    Hello,

    You can try to use our Fancy button element – http://prntscr.com/r61qyt
    There is no such possibility for the Slider Revolution, unfortunately.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 10:06

    Hello,

    The spelling should not cause any problem, but to give you a solid answer we need to take a closer look at your settings. Provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:50

    Enable WP debug mode https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:47

    Hello,

    Do you have this problem when the parent theme is activated on your site or with the child theme only?
    Try to temporarily disable all third-party plugins, that do not come bundled with our theme – https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check then.
    Let us know.
    Provide us with temporary FTP access (not cPanel) – FTP host, FTP user, FTP pass. Due to the weekend, our technicians will be able to take a look at this problem from Monday.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:37

    Hello,

    Please provide screenshots of the problem and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:33

    Hello,

    1. Theme Options > Header builder > Header sticky.
    2. Disable Header overlap in Theme Options > Header builder > Header overlap. If you want to have the overlap effect, you need to add more space for the content, go to Edit your page > row or column settings > Design options > Tablet portrait settings – http://prntscr.com/r61f8f To enable the Responsive Css Box-Module, go to Theme Options > General / Layout > WPBakery Responsive Css Box-Module > On.
    3. Theme Options > Header builder > Mobile menu > Off-Canvas content http://prntscr.com/r61g16
    4. There is no such option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:19

    Hello,

    You’re welcome!
    Let us know if you need any assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:18

    Hello,

    Please provide URL of page with the mentioned element and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2020 at 09:08

    Hello,

    Please provide URL of the mentioned page and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 19:01

    There is no such possibility, the sticky add to cart is available for single product page only.
    You can maybe find a plugin that can provide this functionality, but we don’t give guaranty for full theme compatibility with 3-rd party plugins.

    P.S. Button with a custom link can be added in Header and sticky header, like on this demo – https://xstore.8theme.com/demos/2/ecotransport/ https://prnt.sc/r5tmgo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 17:03

    Hello,

    Sorry for the inconvenience and for the screenshot.

    On this our demo https://xstore.8theme.com/demos/2/eco-scooter/product/e-bike-ownership/ the product is simple so you can see quantity like this – http://prntscr.com/r5rup5 For variable products, like this one on your site http://prntscr.com/r5rv3g the fixed add to cart panel doesn’t contain the quantity form. There is “Buy now” button, and by click on it you will be scrolled to select variation form. It is not a bug, but predefined behavior.
    Let us know if you need any other assistance.

    To contact us by email you can use form on this page – https://www.8theme.com/contact-us/ but the forum is preferable way. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links of them then you can provide links of screenshots here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 16:58

    Hello,

    Fixed. Please clear all cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 16:58

    Hello,

    Fixed. Please clear all cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 16:36

    Hello,

    By default, the term of an attribute has only 1 description field in our theme. Try to disable all third-party plugins, that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how the description works then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 15:12

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 15:07

    Hello,

    Please see screenshots from our demo – http://prntscr.com/r5pqay http://prntscr.com/r5pqhe http://prntscr.com/r5pqmt http://prntscr.com/r5pqs5 and this video tutorial https://youtu.be/LgzC4iK-j6A

    If some filters are shown by additional plugins, it would be better to contact the support of plugins to get help.

    About the price and rating widgets, try to disable all third-party plugins, that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check how widgets work then. For example, on the single product page, you can see this warning http://prntscr.com/r5psdu

    If you need any further assistance from our side, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 14:48

    Hello,

    Do you have this problem on a particular page?
    Please provide screenshots. You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 14:45

    Try to add this code in Custom CSS for mobile area:

    .footer .jdgm-verified-badge.jdgm-verified-badge.jdgm-verified-badge {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 14:42

    Hello,

    Please provide some screenshots to better understanding the problem.You can use Lightshot Screenshot tool https://app.prntscr.com/en/index.html

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 14:40

    Hello,

    I do not see any possibility to achieve such result with the current content structure. You can try to change proportions of images, the row layout or element combination.
    Sorry, but we are theme developers and such questions are a bit out of our basic support scope (it is not a bug or theme related problem).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 12:09

    Hello,

    1) You can activate the Header builder via Theme Options, watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG This builder allows you to create the header structure from scratch for desktop and mobile depends on your needs. You can also import the header from any of our demos (Theme Options > Header builder > Header templates > Ready To Go Headers).
    Options for old header structures in Theme Options and on individual pages will be deprecated.
    2) Please read this article – https://www.8theme.com/documentation/xstore/support/static-blocks/
    The massive panel comes from Massive Addons for WPBakery Page Builder plugin, read more in documentation of the plugin – https://hub.mpcthemes.net/section/massive_addons/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 12:00

    Hello,

    Yes, you need to use Header builder > Multiple headers – https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 11:55

    Hello,

    Is this what you are looking for http://prntscr.com/r5mjdm ?
    You cna add the next code in Theme Options > Theme custom CSS:

    .single-post .content ul {
        padding-left: 55px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 11:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2020 at 11:51

    You’re welcome!

    Regards

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    Viewing 45,540 results - 45,511 through 45,540 (of 68,231 total)
Viewing 30 posts - 45,511 through 45,540 (of 68,231 total)
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