I’m getting the following error when I try to update the WooPress Core plugin:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Thanks in advance for your help resolving this issue!
This error appears as a rule if you are trying to update plugin on other domain than where you activated theme. Did you move your site to different domain? Provide us with WP Dashboard access to check and help you.
I see. In that case, to update core on the staging site go to Plugins > disable and remove core plugin and install it again (Plugins > Add new > Upload) using WooPress core archive from the Downloads area of your account https://www.8theme.com/downloads
Trying to update Theme on staging server and now getting this error:
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.
Please describe the problem with the WooCommerce Dashboard in more detail with screenshots. It works fine, at first sight, so we need more information.
P.S. I have asked you to check with the Storefront theme because it is default theme of WooCommerce. Questions that can be related to WC should be checked with this theme.
When we log in to the backend, the WooCommerce Dashboard is completely blank. The Top and Left Sidebar menus appear, but none of the actual Dashboard content is visible. The page is completely blank (see screenshot).
As I mentioned, we tried in Chrome and Safari with the same results. Running 2019 MacBook Pro with Catalina 10.15.3. Also tried FF this morning with the same result. Page is completely blank in all browsers running Incognito or Privacy.
It is strange because we do not see this problem in your WooCommerce dashboard. Try to log in to the site using the credentials you provided for our team.
Have you cleared the cache of the Chrome browser? Please check if there is an error in your browser console on the WC dashboard page (in Chrome – right click and select Inspect https://prnt.sc/r6eg9k )
Let us know.
We updated the WooPress Core plugin on our production site and having the same problem … nothing displays on the WooCommerce Dashboard after the update.
We’ve tested on multiple admin accounts and still see the same thing. When we deactivate the WooCore Plugin, the WooCommerce Dashboard appears normally.
Thanks for your help!
Point is that we don’t have the mentioned issue while visiting your site https://gyazo.com/d39a3326771484bbdfebd32559b4526a
Also, we can see the notification from WooComemrce that you are using an outdated version of WooCommerce admin http://prntscr.com/rkkwde
Did you try to check the Dashboard using another PC or another browser?
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty
Seems you did not register purchase code for WooPress WordPress Support Forum to be able to create a topic on this forum.