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Media Import - by ejder077 - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

ejder077

Participant

February 19, 2020 at 09:55

Hi,

1. After I imported the demo, it said media is not imported, then I check the media library, some of the images are gone, can I restore them?
https://ibb.co/yWsgsWD
https://ibb.co/z8KyRNQ
https://ibb.co/nrcxQWX
https://ibb.co/y48DXqq

2. How to clear the background-color of this row/section? I actually cleared the background color, but the background is still white color.
https://ibb.co/ZRQj7cw

Please, contact administrator
for this information.

#229944 Copied Theme version: Child 6.2.3

8 Answers

Rose Tyler

Support staff

February 19, 2020 at 13:46

Hello,

1) If you want to import all the images you may try to launch demo import again but instead of full import choose media only https://gyazo.com/536f65186963c6a88eea299c0dd882b1
2) https://prnt.sc/r4l94n

Regards

#229957 Copied

ejder077

Participant

February 20, 2020 at 02:59

May I ask why the footer background is still color even I uploaded an image as background?

Please contact administrator
for this information.

#229983 Copied

John Holden

Support staff

February 20, 2020 at 05:33

Hi,

You should remove background color https://prnt.sc/r4xjoq

Regards,
Hung PD

#229987 Copied

ejder077

Participant

February 20, 2020 at 09:15

I removed it many times, but the color appear again after I saved it.

#229996 Copied

ejder077

Participant

February 20, 2020 at 12:28

Can anyone give me a reply?

#230000 Copied

Rose Tyler

Support staff

February 20, 2020 at 13:53

Hello,

Please see screenshots – http://prntscr.com/r552t2 + http://prntscr.com/r552bs > http://prntscr.com/r55366

Regards

#230003 Copied

ejder077

Participant

February 20, 2020 at 14:35

Thank you

#230006 Copied

Rose Tyler

Support staff

February 20, 2020 at 14:45

You’re welcome!

Regards

#230008 Copied
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