Page 1503 – 8theme.com

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Viewing 30 posts - 45,061 through 45,090 (of 68,187 total)

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Rose Tyler

Support staff

March 27, 2020 at 10:10

Please see screenshots http://prntscr.com/rnor20 http://prntscr.com/rnorkj

Regards

#231954 Copied In reply to: 8theme product options

Rose Tyler

Support staff

March 27, 2020 at 09:48

Hello,

We can’t access your site getting this error:
Your access to this site has been limited
Please give us permission to enter your site or disable the plugin that limits access.
Also, we need temporary wp-admin access + provide URL of the mentioned product, so we can take a closer look.

Regards

#231952 Copied In reply to: 8theme product options

Rose Tyler

Support staff

March 27, 2020 at 07:29

Hello,

Thanks for using our theme.
Is there anything else we can help you with?

Regards

#231947 Copied In reply to: Install failed

Rose Tyler

Support staff

March 27, 2020 at 07:26

Hello,

You’re welcome!
Let us know if you need any further assistance.

Regards

#231946 Copied In reply to: Failure 8theme core installation and demo content.

Rose Tyler

Support staff

March 26, 2020 at 16:43

You’re welcome!

Regards

#231923 Copied In reply to: Xstore Banner with mask settings

Rose Tyler

Support staff

March 26, 2020 at 16:42

Great. Thanks for letting us know.

Regards

#231921 Copied In reply to: Xstore Products element

Rose Tyler

Support staff

March 26, 2020 at 16:18

Hello,

Thanks for the reply.
Please describe the problem in more detail, what should be done to see the issue.

Regards

#231917 Copied In reply to: Backend issue

Rose Tyler

Support staff

March 26, 2020 at 16:16

Hello,

I do not see the problem on your site – http://prntscr.com/rn9954 Please clear cache of your browser and check one more time.

Regards

#231915 Copied In reply to: Xstore Products element

Rose Tyler

Support staff

March 26, 2020 at 15:26

You’re welcome!

Regards

#231910 Copied In reply to: Visual composer no longer working

Rose Tyler

Support staff

March 26, 2020 at 15:00

Hello,

Translation files of the theme should be placed into the languages /wp-content/languages/themes/ folder, with correct names – your language name and xstore theme suffix, e.gxstore-ar.po
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

#231907 Copied In reply to: Hi i have a problem that where i can upload ar folder to translate my x store

Rose Tyler

Support staff

March 26, 2020 at 14:57

Feel free to ask if you have any other questions.

Regards

#231906 Copied In reply to: How to hide page title?

Rose Tyler

Support staff

March 26, 2020 at 14:52

Hello,

To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/downloads/

Regards

#231903 Copied In reply to: Visual composer no longer working

Rose Tyler

Support staff

March 26, 2020 at 14:49

Hello,

If you want to hide titles from all pages, go to Theme Options > Breadcrumbs > and set 0px font-size for the title.

Regards

#231902 Copied In reply to: How to hide page title?

Rose Tyler

Support staff

March 26, 2020 at 14:44

Hello,

We can’t recommend any such plugin because did not test them officially with XStore.
Size settings for product images come from WooCommerce – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
For example, this demo – https://xstore.8theme.com/ has all images in 468×625
https://xstore.8theme.com/wp-content/uploads/2018/08/2.1.1.jpg and the next settings – http://prntscr.com/rn76lk

Regards

#231901 Copied In reply to: XStore Product Main Pic Thumbnail Size

Rose Tyler

Support staff

March 26, 2020 at 14:03

Hello,

Sorry for the delay in answering.
Please clear cache and check if pages can be edited now.
Let us know result.
Do you need any further assistance?

Regards

#231898 Copied In reply to: Backend issue

Rose Tyler

Support staff

March 26, 2020 at 13:58

Describe the desired result in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#231897 Copied In reply to: position/height of nav menu

Rose Tyler

Support staff

March 26, 2020 at 13:55

Hello,

Here you can find our changelog https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050?s_rank=4 , thankyou.php file was removed in 6.0 version of the WooPress, so you can delete this file.
quantity-input.php will be fixed in the next theme update that will be released soon.
Please do not update the WooCommerce if you are not sure that it is fully compatible with the theme version, next time. Information about the compatibility you can find in the changelog.

Regards

#231895 Copied In reply to: Your theme (WooPress Child) contains outdated copies of some WooCommerce templat
Rose Tyler

Support staff

March 26, 2020 at 13:44
Hello,

Please try this code:

.home .navbar { padding-bottom: 0; }

Regards
#231893 Copied In reply to: position/height of nav menu
Rose Tyler

Support staff

March 26, 2020 at 13:34

Hello,

Try to disable 3rd party plugins, to check if one of them causes the delay.

Regards

#231891 Copied In reply to: Questions

Rose Tyler

Support staff

March 26, 2020 at 13:25

Hello,

Please install Loco Translate plugin and provide us with temporary FTP access.

Regards

#231890 Copied In reply to: Translation
Rose Tyler

Support staff

March 26, 2020 at 09:03
Hello,

1)

.et-slider .swiper-wrapper { cursor: default !important; }

2) Theme Options > Styling > set Container Background Color.
3) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards
#231877 Copied In reply to: Questions
Rose Tyler

Support staff

March 26, 2020 at 08:53

Hello,

You can duplicate the desired banner http://prntscr.com/rmzv9n and place it depends on your needs then change the content. If you want the same size of banners, use images with the same size, right now you need to re-upload this image – http://prntscr.com/rmzws7
http://prntscr.com/rmzxix
On our demo https://xstore.8theme.com/ we use – http://prntscr.com/rmzzde

Regards

#231876 Copied In reply to: Xstore Banner with mask settings

Rose Tyler

Support staff

March 26, 2020 at 07:59

Hello,

I can’t log in to your site, unfortunately. Please check credentials.
“Subtotal” comes from the theme, so make sure you placed translation files of the Royal to the correct folder with correct names – https://www.8theme.com/demo/docs/royal/Theme_Translation/Base_Theme_Translation.html
Also, make sure that translation is up to date – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ (this article was created for XStore theme, but can be used for Royal too).

Regards

#231871 Copied In reply to: Translation

Rose Tyler

Support staff

March 25, 2020 at 17:18

Hello,

You’re welcome!

Regards

#231853 Copied In reply to: update theme

Rose Tyler

Support staff

March 25, 2020 at 17:18

Hello,

Please provide a screenshot.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Try to disable 3rd party plugins and check if one of the plugins causes the problem.

Regards

#231852 Copied In reply to: Something Went Wrong

Rose Tyler

Support staff

March 25, 2020 at 17:09

Hello,

Drag your widgets from Shop filters to Shop sidebar in Appearance > Widgets. Go to Theme Options > WooCommerce (Shop) > Shop > Shop page layout > select Sidebar Position.

Regards

#231850 Copied In reply to: Shop Layout messed up

Rose Tyler

Support staff

March 25, 2020 at 17:04

You’re welcome!

Regards

#231848 Copied In reply to: XStore Decrease spacing between lines in product short description

Rose Tyler

Support staff

March 25, 2020 at 17:03

Provide temporary wp-admin and FTP access.

Regards

#231847 Copied In reply to: Memory Limit -1

Rose Tyler

Support staff

March 25, 2020 at 16:51

Please read this article https://docs.woocommerce.com/document/variable-product/

Regards

#231843 Copied In reply to: XStore Product Inventory
Rose Tyler

Support staff

March 25, 2020 at 16:32
Try the next custom CSS code –

.et-slider .swiper-nav:before { font-size: 30px; }

Regards
#231840 Copied In reply to: Questions
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Viewing 45,090 results - 45,061 through 45,090 (of 68,187 total)

Viewing 30 posts - 45,061 through 45,090 (of 68,187 total)

← 1 2 3 … 1,502 1,503 1,504 … 2,271 2,272 2,273 →

Forum Replies Created

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