Forum Replies Created

Viewing 30 posts - 45,061 through 45,090 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 11:29

    Hello,

    Thanks for contacting us.
    Where do you get this message? Please describe the problem in more detail with screenshots.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 11:25

    You’re welcome!
    Thank you for being our customer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 11:10

    I would recommend you to create a staging site (full copy of the existing one). If everything is ok then you’ll be able to change the theme on the live site.
    Importing the demo does not delete any pages, products, customers or posts. However, it can overwrite your existing content. Please watch this video – https://youtu.be/UAlAkvoilfk , but in your case, you don’t need to install full demo content. Just deactivate Legenda Core plugin, go to Themes > activate XStore theme, go to Plugins and deactivate CMB2, Redux Framework, then Appearance > Install plugins > install and activate plugins which are required for the XStore. Go to XStore > Import demos > select Niche market > on “Configuration Installer” step select desired elements. Or do not import demos via the mentioned popup, but import pages separately – https://youtu.be/wkIKN2IyEZI once XStore and required plugins will be activated.
    Do not do this on the live site, and use the staging one first.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 10:39

    Hello,

    Thanks for contacting us.
    Static blocks are available in the menu for XStore theme. WooPress theme doesn’t have such feature, unfortunately.
    https://www.8theme.com/demo/docs/woopress/Menu_Set_Up/Primary_Menu.html

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 10:36

    Hello,

    Top and Main header have separate settings for the bg. Please provide URL of your site + temporary wp-admin access, so we can take a closer look and your settings and the desired result, maybe we will be able to suggest a workaround.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 10:11

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 10:08

    With XStore theme activated the Legenda Core plugin should be disabled and XStore Core -activated. Legenda Core won’t work correctly with another theme.

    Updates For Core plugins are released together with theme updates, latest versions of plugins you can find here – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 09:35

    Hello,

    If you want to use XStore theme (NM demo), you need to disable Legenda Core plugin, to avoid the conflict.
    Themes have different lists of required plugins – https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 09:30

    Hello,

    etheme_enqueue_scripts function should be rewritten via fucntions.php of the child theme, so just add this code –

    function etheme_enqueue_scripts() {
    
            if ( !is_admin() ) {
                
                $script_depends = array();
    
                if(class_exists('WooCommerce')) {
                    $script_depends = array('wc-add-to-cart-variation');
                }
                
                wp_enqueue_script('jquery');
                // HEAD wp_enqueue_script('modernizr', get_template_directory_uri().'/js/modernizr.js');
                wp_enqueue_script('head', get_template_directory_uri().'/js/head.min.js');
                // HEAD wp_enqueue_script('classie', get_template_directory_uri().'/js/classie.js');
                wp_enqueue_script('plugins', get_template_directory_uri().'/js/plugins.min.js',array(),false,true);
                // PLUGINS wp_enqueue_script('jquery-cookie', get_template_directory_uri().'/js/cookie.js',array(),false,true);
                wp_enqueue_script('hoverIntent', get_template_directory_uri().'/js/jquery.hoverIntent.js',array(),false,true);
                // HEAD wp_enqueue_script('owlcarousel', get_template_directory_uri().'/js/owl.carousel.min.js');
                // PLUGINS wp_enqueue_script('magnific-popup', get_template_directory_uri().'/js/jquery.magnific-popup.min.js',array(),false,true);
                // PLUGINS wp_enqueue_script('et_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true);
                // PLUGINS wp_enqueue_script('mediaelement-and-player', get_template_directory_uri().'/js/mediaelement-and-player.min.js',array(),false,true);
                // PLUGINS wp_enqueue_script('emodal', get_template_directory_uri().'/js/emodal.js',array(),false,true);
                // PLUGINS wp_enqueue_script('waypoint', get_template_directory_uri().'/js/waypoints.min.js',array(),false,true);
                // PLUGINS wp_enqueue_script('mousewheel', get_template_directory_uri().'/js/jquery.mousewheel.js',array(),false,true);
                if( class_exists( 'WooCommerce' ) )
                    wp_enqueue_script('et_zoom', get_template_directory_uri().'/js/zoom.js',array(),false,true);
                // HEAD wp_enqueue_script('swiper', get_template_directory_uri().'/js/swiper.min.js');
                wp_enqueue_script('etheme', get_template_directory_uri().'/js/etheme.min.js',$script_depends,false,true);
                //wp_enqueue_script('etheme', get_template_directory_uri().'/js/theme.min.js',$script_depends,false,true);
                
                
                $etConf = array(
                    'ajaxurl' => admin_url( 'admin-ajax.php' ),
                    'noresults' => __('No results were found!', 'classico'),
                    'successfullyAdded' => __('successfully added to your shopping cart', 'classico'),
                    'view_mode_default' => etheme_get_option('view_mode'),
                    'catsAccordion' => etheme_get_option('cats_accordion'),
                    'contBtn' => __('Continue shopping', 'classico'),
                    'checkBtn' => __('Checkout', 'classico'),
                    'warningAdded' => __('unfortunately this product was not added to cart', 'classico'),
                    
                );
                
                if (class_exists('WooCommerce')) {
                    global $woocommerce;
                    $etConf['checkoutUrl'] = esc_url( wc_get_cart_url() );
                } 
    
                wp_dequeue_script('prettyPhoto-init' );
    
                $gcaptcha = etheme_get_option('google_captcha_site');
    
                if ( $gcaptcha ) {
                    wp_enqueue_script('et_g-recaptcha', 'https://www.google.com/recaptcha/api.js?onload=CaptchaCallback&render=explicit',$script_depends,false,true );
                }
    
                wp_localize_script( 'etheme', 'etConfig', $etConf);
    
            }
        }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 07:42

    Hello,

    Disable Header overlap for mobile
    http://prntscr.com/ropng3 – set margin-top 0px for mobile,

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 07:18

    Hello,

    Please provide URL of page with the problem and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 07:16

    Hello,

    Please provide temporary FTP access, we will take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2020 at 07:13

    Hello,

    We also like this feature and we do our best to release the update within this week.
    Thanks for understanding.

    If you have any suggestions or feature requests, feel free to post them here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/ Will be much appreciated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 14:40

    Hello,

    Please provide temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 12:01

    We’ve checked your site on different devices and do not see the problem. Here is a video from Safari on iPhone – https://dropmefiles.com/Qcfz3 Please try to clear browser cache on your mobile and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 11:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 11:39

    Hello,

    Please read about related products in WC docs – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
    Our theme doesn’t affect it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 11:04
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 09:06

    Hello,

    You can disable AJAX “Add To Cart” in Theme Options > E-Commerce > Single Product Page.
    To change the link – copy etheme_enqueue_scripts function from wp-content/themes/classico/framework/theme-init.php into functions.php of your child theme > change
    $etConf['checkoutUrl'] = esc_url( wc_get_checkout_url() );
    to
    $etConf['checkoutUrl'] = esc_url( wc_get_cart_url() );

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 08:01

    Hello,

    Please provide temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 07:58

    I did not make any changes but can see the tax on the single product page now.
    Try to use the next custom CSS code:

    .single-product .product-information-inner .woocommerce-price-suffix {
        font-size: 18px !important;
        color: red;
        margin-left: 5px;
    }
    .single-product .product-information-inner .price {
        display: inline-flex;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 07:51

    Hello,

    You need to install Loco Translate plugin, then you will be able to create translations for the theme and XStore Core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ If you face any problems with the translation, please describe in more detail with screenshots + provide temporary wp-admin access.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Do you mean our free theme – XClean? Here can find xml file to import demo content – https://dropmefiles.com/Ba9G8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 07:44

    Hello,

    Thanks for using our theme.
    This is a new option https://prnt.sc/rnmgdg and will be added in the next theme update (it will be released soon).
    Please wait, sorry for such a delay.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2020 at 07:40

    Hello,

    Is there anything I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2020 at 16:28

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2020 at 15:31

    What mobile and browser do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2020 at 15:25

    http://prntscr.com/rnuywf – please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2020 at 14:55

    Hello,

    1) http://prntscr.com/rnuaie – please check
    2) http://prntscr.com/rnudfo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2020 at 14:47

    We do not have wp-admin access to this site. What settings did you change after making the screenshot?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2020 at 14:05

    You can use this code –

    .woocommerce-price-suffix {
        font-size: 15px !important;
        color: red;
    }

    I can’t see tax on your single product page http://prntscr.com/rntbu9

    Regards

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    Viewing 45,090 results - 45,061 through 45,090 (of 68,231 total)
Viewing 30 posts - 45,061 through 45,090 (of 68,231 total)
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