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Memory Limit -1 - by Len - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 4 years ago ago by John Holden

  • Avatar: Len
    Len
    Participant
    March 25, 2020 at 15:40

    I keep getting warnings “Your system does not meet the server requirements.” This is because it detects my memory limit as -1. I’m pretty sure it means I don’t have a limit set and according to my hosting info I have 256 MB of Memory Limit. Is this a bug?
    Memory Limit

    #231830 Copied Theme version: 6.2.13
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2020 at 16:01

    Hello,

    Please check what value do you have in WooCommerce > Status.
    Provide us with URL and temporary wp-admin access, so we can take a closer look.

    Regards

    #231833 Copied
    Avatar: Len
    Len
    Participant
    March 25, 2020 at 16:58

    WooCommerce shows WordPress memory limit: 128 MB

    #231845 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2020 at 17:03

    Provide temporary wp-admin and FTP access.

    Regards

    #231847 Copied
    Avatar: Len
    Len
    Participant
    March 25, 2020 at 19:10

    Provided in private content area

    Please contact administrator
    for this information.
    #231858 Copied
    Avatar: John Holden
    John Holden
    Support staff
    March 26, 2020 at 05:09

    Hi,

    You set Memory Limit via config file while default value is -1 https://prnt.sc/rmxbkh

    You can contact hosting provider and ask to increase memory limit

    Regards,
    Hung PD

    #231865 Copied
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