Page 1492 – 8theme.com

Forum Replies Created

Viewing 30 posts - 44,731 through 44,760 (of 68,231 total)

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Rose Tyler

Support staff

April 18, 2020 at 13:50

Set 70px – http://prntscr.com/s1rqub or use “Product Title Chars Limit”, there is no other way.

Regards

#233901 Copied In reply to: Product

Rose Tyler

Support staff

April 18, 2020 at 13:34

Hello,

Yes, “Empty grid”. Your grid works fine – http://prntscr.com/s1riq5 , isn’t it?
The next update will be released within 1-2 weeks.

Regards

#233899 Copied In reply to: WPBakery Grid Builder not working

Rose Tyler

Support staff

April 18, 2020 at 12:30

Hello,

Fixed. Please clear cache and check now.

Regards

#233896 Copied In reply to: Colour Filters Error Message

Rose Tyler

Support staff

April 18, 2020 at 12:29

Hello,

Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/demo/docs/royal/Theme_Installation/Royal_Theme_Requirements.html
There are 2 ways for theme installation – https://www.8theme.com/demo/docs/royal/Theme_Installation/Theme_Installation
Let us know if you need any further assistance.

Regards

#233895 Copied In reply to: not able to install royal theme on word press

Rose Tyler

Support staff

April 18, 2020 at 12:25

Hello,

Try to use these settings – https://prnt.sc/s1qmqe

Regards

#233894 Copied In reply to: home page how to hide elements for mobile
Rose Tyler

Support staff

April 18, 2020 at 12:22
Hello,

Theme Options > WooCommerce (Shop) > Shop > Products style > set Product Title Chars Limit or use this custom CSS code

.content-product .product-title { min-height: 70px; }

Regards
#233893 Copied In reply to: Product
Rose Tyler

Support staff

April 18, 2020 at 12:19

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#233892 Copied In reply to: Translation Checkout
Rose Tyler

Support staff

April 18, 2020 at 12:16
Dear,

It is not our theme on your video, we provide support for XStore.
About filters, you can add widgets in the mentioned area (Appearance > Widgets > Shop filters areav) > then disable “Open Filter By Default” in Theme Options > WooCommerce (Shop) > Shop > Shop page layot. Add this code in Custom CSS for desctop area –

.open-filters-btn { display: none !important; }

Regards
#233890 Copied In reply to: Filter menu bug
Rose Tyler

Support staff

April 18, 2020 at 10:45

Hello,

Please follow this article – https://www.8theme.com/demo/docs/woopress/WooCommerce/Product_Images

Regards

#233884 Copied In reply to: Disable cropping and fit image inside the container/column

Rose Tyler

Support staff

April 18, 2020 at 09:51

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#233880 Copied In reply to: Colour Filters Error Message

Rose Tyler

Support staff

April 18, 2020 at 09:46

You can hide the mentioned Filters area from the Desktop view using custom CSS code.
This button on mobile – http://prntscr.com/s1okzd https://xstore.8theme.com/product-category/all/ shows the content of the Shop sidebar widget area.

Regards

#233879 Copied In reply to: Filter menu bug

Rose Tyler

Support staff

April 18, 2020 at 09:40

Hello,

Do you have this problem with a default WC theme (Storefront) activated or with our theme only?
Please provide screenshots. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#233878 Copied In reply to: Bug woocommerce image
Rose Tyler

Support staff

April 18, 2020 at 09:13
Hello,

Try the next way –
go to Appearance > Widgets > create a custom widget area > add search widget – http://prntscr.com/s1o4n2 > http://prntscr.com/s1o5ki
[vc_widget_sidebar sidebar_id="test-area"]
add the next custom CSS code:

.header .et-search-result { position: absolute; z-index: 9; background-color: white; max-width: 350px; border: 1px solid #e1e1e1; padding: 0 15px; }

you will get – http://prntscr.com/s1o6oj

Regards
#233875 Copied In reply to: Replace search icon with Search Box
Rose Tyler

Support staff

April 18, 2020 at 09:00

Hello,

As was shown in the gif from Olga, the importer works fine, just not all images can be imported.
Is there anything else we can help you with?

Regards

#233874 Copied In reply to: Issue while importing demo content

Rose Tyler

Support staff

April 18, 2020 at 08:56

Hello,

There is a scroll of tabs titles – https://gyazo.com/bbddf4fc2463e844d97b353cfbbb5a5a

Regards

#233873 Copied In reply to: Horizontal tabs get cropped on mobile

Rose Tyler

Support staff

April 18, 2020 at 08:52

We did nothing, just checked how it looks.

Regards

#233872 Copied In reply to: Home page disappear

Rose Tyler

Support staff

April 18, 2020 at 08:51

Did you import only 1 demo version or a few? What exactly versions? It was a full import or particular elements like pages http://prntscr.com/s1nww6 ? Please describe it in detail.

Regards

#233871 Copied In reply to: i find some issues in the log files,

Rose Tyler

Support staff

April 18, 2020 at 08:46

Hello,

This problem will be fixed in the next update of the theme. Right now, we have created an additional grid on your site (temporary solution, you will be able to delete this one after the update), so the desired grid can be selected via Theme Options. Please check.

Regards

#233870 Copied In reply to: WPBakery Grid Builder not working

Rose Tyler

Support staff

April 18, 2020 at 08:35

Hello,

1) Have you sorted out?
2) If you want to edit footer, go to Appearance > Widgets > Footer area, for example – http://prntscr.com/s1notz http://prntscr.com/s1np0s http://prntscr.com/s1npeo https://youtu.be/Je2rCPXBQMw
https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
3) On which page? Please describe the desired result in more detail.
4) It is independent of our theme, please refer to WC docs https://docs.woocommerce.com/document/email-faq/ or contact the support of the WooCommerce plugin.

Regards

#233869 Copied In reply to: mobile version cart menu problem

Rose Tyler

Support staff

April 18, 2020 at 08:23

Hello,

Here you can create and view categories – http://prntscr.com/s1nh7z http://prntscr.com/s1nhbl http://prntscr.com/s1nhfh , set products to a particular category http://prntscr.com/s1nhq6 or http://prntscr.com/s1ni52
Category page inherit layout os the Shop page and has a few own settings, you can configure it in Theme options > WooCommerce (Shop) > Shop > Shop page layout.
As I can see, you already have demo Dresses category – http://prntscr.com/s1njmp http://prntscr.com/s1njqv http://prntscr.com/s1nk0s http://prntscr.com/s1nk7h
Change “Shop Page Banner Position” in Theme options > WooCommerce (Shop) > Shop > Shop page layout, to show the slider like on our demo – https://prnt.sc/s1nlpi
https://docs.woocommerce.com/document/managing-product-taxonomies/
https://www.8theme.com/documentation/documentation/troubleshooting/how-to-add-slider-banner-in-product-category-page/

Regards

#233868 Copied In reply to: Demo page won't import

Rose Tyler

Support staff

April 18, 2020 at 08:07

Hello,

Try to use HTML block element, you can create a static block with the desired image and link and select the block in settings of HTML block to show the new image in the header.

Regards

#233867 Copied In reply to: Change Multiple Header Logo to Link to Different Page?

Rose Tyler

Support staff

April 18, 2020 at 07:58

Hello,

It looks like Massive Addons plugin is disabled on your site, go to Dashboard > Plugins and activate the plugin.

Regards

#233866 Copied In reply to: CHILD THEME

Rose Tyler

Support staff

April 18, 2020 at 07:56

Hello,

Try to set Max input vars value to 3000 (your hosting provider can help you with this). If this doesn’t help, provide us with temporary FTP access.

Regards

#233865 Copied In reply to: PROBLEMS WITH NEW MULTIPLE HEADERS

Rose Tyler

Support staff

April 18, 2020 at 07:38

Hello,

Enable WP debug mode https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#233863 Copied In reply to: Home page disappear

Rose Tyler

Support staff

April 18, 2020 at 07:31

Hello,

Look for third-party search plugins that may include custom post types (brands). Unfortunately, we don’t have recommendations for this.

Regards

#233862 Copied In reply to: Add "Search" button or function to search product brand name

Rose Tyler

Support staff

April 18, 2020 at 07:20

Hello,

Could you, please, provide temporary wp-admin and FTP access?

Regards

#233860 Copied In reply to: i find some issues in the log files,

Rose Tyler

Support staff

April 17, 2020 at 15:37

Hello,

Please provide FTP access.

Regards

#233807 Copied In reply to: ajax search display nothing but once enter it shows the result

Rose Tyler

Support staff

April 17, 2020 at 15:17

Provide temporary wp-admin access.

Regards

#233805 Copied In reply to: Problem with instagram

Rose Tyler

Support staff

April 17, 2020 at 15:09

You’re welcome!

Regards

#233803 Copied In reply to: Side Bar

Rose Tyler

Support staff

April 17, 2020 at 13:59

Hello,

Go to edit pages and compare settings of elements.

Regards

#233798 Copied In reply to: Problem with instagram
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Viewing 44,760 results - 44,731 through 44,760 (of 68,231 total)

Viewing 30 posts - 44,731 through 44,760 (of 68,231 total)

← 1 2 3 … 1,491 1,492 1,493 … 2,273 2,274 2,275 →

Forum Replies Created

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