Filter menu bug - by Muhammed Yağcı - on WordPress WooCommerce support

This topic has 20 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 15, 2020 at 01:13

    There is a bug on the filter menu. When I click filter menu button it clicks double and it opens product too. You can see your demo too. I added a screen recorder
    Browser: android 10 chrome, Firefox

    https://www.screencast.com/t/Y6Ja4AeeNx
    Another bug:
    When I open menu and after close menu. If I want to open again I should wait 3-4 seconds. I try your demo there is no this bug.

    https://www.screencast.com/t/tZCQJYGuK

    19 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 15, 2020 at 12:53

    Hello,

    1) Yes, you are right. We found the mentioned issue. Working on its fixing. It will be included in next theme update.

    2) Update theme to version 6.3.1 and core plugin to version 2.3.1 and let me know if you still have mentioned problem with delay on your site.

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 15, 2020 at 14:40

    1- okey
    2- yes unfortuanitly

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2020 at 14:54

    Hello,

    Please clear all cache and check one more time. If this doesn’t help, provide URL of your site, temporary wp-admin and FTP access.

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 15, 2020 at 19:20

    There is no any cache plugin

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2020 at 07:55

    Dear,

    We do not face the delay on your site. Probably it is a cache on your mobile browser. Try to check from an incognito window.
    Also, check this topic https://www.8theme.com/topic/mobile-menu-and-cart-delay/#post-233551

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 17, 2020 at 01:39

    Thank you,
    How can I create top buttom on shop page filter button like at screenrecorder.
    When I click filter button it opens slider on shop page thank you.
    If you need access to admin panel it is same info.

    https://www.screencast.com/t/R28nGBNvcx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2020 at 07:32

    Hello,

    Add widgets in Appearance > Widgets > Shop filters area, then try to click here http://prntscr.com/s0z7od

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 17, 2020 at 22:18

    thank you for answering but I didn’t want that exactly.

    I want just Filter button and when I press it, slider menu opens just on mobile version. Desktop version is just normal slider menu.
    or
    can I make like on screenshot
    https://prnt.sc/s1ickx
    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2020 at 09:46

    You can hide the mentioned Filters area from the Desktop view using custom CSS code.
    This button on mobile – http://prntscr.com/s1okzd https://xstore.8theme.com/product-category/all/ shows the content of the Shop sidebar widget area.

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 18, 2020 at 10:42

    I know it, I didn’t ask what is it. I want like on the screenrecorder.
    https://www.screencast.com/t/w9raErNixG4

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2020 at 12:16

    Dear,

    It is not our theme on your video, we provide support for XStore.
    About filters, you can add widgets in the mentioned area (Appearance > Widgets > Shop filters areav) > then disable “Open Filter By Default” in Theme Options > WooCommerce (Shop) > Shop > Shop page layot. Add this code in Custom CSS for desctop area –

    .open-filters-btn {
        display: none !important;
    }

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 18, 2020 at 14:21

    okey, I want just this.
    can you write “filtrele” on slider icon like screenshot. I just want this.
    Text can be without icon too but with icon is better.
    Thank you.

    https://prnt.sc/s1saxb

    You can rich my admin panel it is same info.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2020 at 14:25

    Try to use this custom CSS code:

    .et-toggle-mob-sidebars-inner .et-toggle .et-icon:after {
        content: "Filtrele";
    }
    .et-toggle-mob-sidebars-inner .et-toggle  .et-icon svg {
        display: none !important;
    }

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 18, 2020 at 14:35

    Okey it is perfect.
    How about how can I use with icon like this

    https://prnt.sc/s1saxb

    2-ABOUT THIS BUG ( There is a bug on the filter menu. When I click filter menu button it clicks double and it opens product too. You can see your demo too. I added a screen recorder
    Browser: android 10 chrome, Firefox

    https://www.screencast.com/t/Y6Ja4AeeNx
    )
    When will you update for solving bug. If you can solve can you correct it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2020 at 15:41

    Hello,

    1) Change this code http://prntscr.com/s1tame to

    .et-toggle-mob-sidebars-inner .et-toggle .et-icon {
        margin: 0px 3px;
    }
    .et-toggle-mob-sidebars-inner .et-toggle .et-icon svg {
        margin: 0px 12px;
    }

    2) Use this code as a temporary solution –

    .et-toggle-mob-sidebars-inner .et-toggle:before {
      content: '';
      position: absolute;
      left: -10px;
      top: -15px;
      right: -15px;
      bottom: -15px;
    }

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 18, 2020 at 15:58

    1- Where I can change.

    2- It doesnt solve 🙁

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2020 at 16:06

    Dear,

    1) Where did you add this code http://prntscr.com/s1tnyz ? Find and change this part http://prntscr.com/s1to9h to http://prntscr.com/s1todt
    2) Clear browser cache on your mobile and check one more time.

    Regards

    Avatar: Muhammed_Yagci
    Muhammed Yağcı
    Participant
    April 18, 2020 at 18:39

    1-Oh okey I am sorry. Thank you so much.
    2-No unfortunately, It sometimes work sometimes doesn’t work ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 22, 2020 at 13:05

    Hello,

    Sorry for the delay in answering.
    2) It because of your comment – https://prnt.sc/s3xs5w , change it to – https://prnt.sc/s3xyso

    Regards

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