Check how it looks on the frontend, not via the Customizer.
Regards
Check how it looks on the frontend, not via the Customizer.
Regards
As I can see, Full width is activated for the Bottom header.
Regards
You’re welcome!
Regards
You’re welcome.
Regards
Hello,
You can use the next custom CSS code –
.single-product img.mfp-img {
max-width: 50% !important;
}
Regards
Hello,
You’re welcome!
Would you mind to rate our product:
https://prnt.sc/d256m6
https://themeforest.net/downloads
That would be much appreciated!
Regards
Hello,
I do not see the translation for Core plugin on your site http://prntscr.com/s58i3p
Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Theme options > Header builder > Header sticky > Top Header WCAG Control > Background Color – http://prntscr.com/s580xg
Regards
Use Private Content area here – https://prnt.sc/s57zi6
Regards
Hello,
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Catalog mode > Just Catalog > Off.
Regards
Hello,
You’re welcome!
Regards
You’re welcome!
Regards
Hello,
Edit page > Open settings of Column that contain the contact form > Design Options > remove margin-bottom value https://prnt.sc/s51tpo
Regards
Please provide temporary wp-admin and FTP access.
Regards
Hello,
1. You can delete the Promo text element from the header – https://prnt.sc/s51kbx
2. Provide temporary FTP access, so we can take a closer look.
Regards
Hello,
What multilanguage plugin do you use?
Could you provide URL of the site and temporary wp-admin access?
Regards
Hello,
Please read our documentation – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
What version of Core plugin is installed on your site? http://prntscr.com/s518tv
Do you use any third-party plugins? Did you try to disable them?
Open chrome inspector and check what errors do you have in the console.
Let us know the results.
Regards
Hello,
You’re welcome!
Regards
Hello,
Let us know if you need any further assistance.
Regards
Hello,
I would recommend you to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
1. Slider item settings > Title font > Line height > delete or change these values -http://prntscr.com/s4p9wp
2. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here. Or you can upload ready screenshots into your media library and provide us with URLs.
3, 4. Theme Options > header builder > Mobile menu
Regards
There is no problem when I visit page after login – http://prntscr.com/s4lt4v The problem can be caused by additional plugins + cache on your site, so temporary disable all additional plugins > clear cache and check. Enable plugins one by one to find out which one is the reason for the problem.
Regards
Hello,
Provide username and password of an account that has the required parameters, so we can log in and see the mentioned problems.
Regards
You’re welcome! It is not a bug. This behavior can be changed by additional customization. Additional customization is outside the scope of basic theme support, sorry.
Regards
Hello,
1) You need to disable it in settings of Callout – http://prntscr.com/s4lilg
2) It is the predefined behavior of this element, there is no option to change it, by default.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock >
Enable “Out Of Stock” Label > Off.
Regards
Hello,
What should I do to see the mentioned content on this page http://prntscr.com/s4l1dk ?
Regards