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Problem with one section of the website - by filiphdan

This topic has 6 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: filiphdan
    filiphdan
    Participant
    April 22, 2020 at 22:30

    Hi,

    I dont know what is happening but this part of the webshop is not working properly: https://jardimdapini.pt/categorias-produto/suculentas/

    Do you know what can be the issue?

    Thank you!

    #234340 Copied Theme version: last WooCommerce version: last
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2020 at 06:48

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    #234350 Copied
    Avatar: filiphdan
    filiphdan
    Participant
    April 23, 2020 at 09:24

    All the rest of the webshop seems to be normal, only in this section i have this problem.
    thank you

    Please contact administrator
    for this information.
    #234378 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2020 at 12:36

    There is no problem when I visit page after login – http://prntscr.com/s4lt4v The problem can be caused by additional plugins + cache on your site, so temporary disable all additional plugins > clear cache and check. Enable plugins one by one to find out which one is the reason for the problem.

    Regards

    #234437 Copied
    Avatar: filiphdan
    filiphdan
    Participant
    April 23, 2020 at 19:51

    Yes it seems ok…I will check cache.

    Thank you

    #234502 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 23, 2020 at 19:57

    You are welcome.

    Regards

    #234505 Copied
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