Page 1486 – 8theme.com

Forum Replies Created

Viewing 30 posts - 44,551 through 44,580 (of 68,231 total)

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Rose Tyler

Support staff

April 26, 2020 at 07:17

Hello,

Sorry, but your request is a bit unclear for me. Please describe it in more detail and provide an example of the desired result.
Also, provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#234701 Copied In reply to: Need to add slider tabs option on products category on home page

Rose Tyler

Support staff

April 26, 2020 at 07:14

Hello,

Is Responsive Design enabled in Theme Options > Responsive?
Do you use any third-party plugins that do not come bundled with our theme? Try to disable them and check the Responsive then.
If it does not help, provide us with temporary wp-admin and FTP access.

Regards

#234700 Copied In reply to: Is Legenda compatible with PHP 7.3

Rose Tyler

Support staff

April 25, 2020 at 17:14

Hello,

It will be fixed in the next update of the theme. We plan to release it next Tuesday – Wednesday.

Regards

#234686 Copied In reply to: Mobile header Cart ICON, action trigger is not on the icon, but on the side

Rose Tyler

Support staff

April 25, 2020 at 16:35

Hello,

I’ve added “Home niche-market” page on your site. Please go to Pages and check.
You can set this page as Home in Dashboard > Settings > Reading.
Site Width you can change in Theme Options > General / Layout – http://prntscr.com/s5sjgt
Colors of buttons in Theme Options > Styling > http://prntscr.com/s5sjt2 http://prntscr.com/s5sjzd http://prntscr.com/s5sk3v

Regards

#234685 Copied In reply to: Unable to Import Homepage Demo

Rose Tyler

Support staff

April 25, 2020 at 15:29

Hello,

I do not see the translation for Core plugin on your site http://prntscr.com/s5rog7
Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating

Regards

#234680 Copied In reply to: Header button VIEW WISHLIST – unable to translate

Rose Tyler

Support staff

April 25, 2020 at 15:25

Hello,

You’re welcome!
Please read – https://www.8theme.com/topic/related-products-not-accept-translate/#post-230069

Regards

#234678 Copied In reply to: TRANSLATE CUSTOM TAB TILE

Rose Tyler

Support staff

April 25, 2020 at 15:17

Hello,

It is recommended to run import on fresh WordPress installation (You can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ ) – http://prntscr.com/s5rhkh
If you want to get pages from different demos, just use Page importer – https://youtu.be/wkIKN2IyEZI or select the desired elements on Configuration Installer step – http://prntscr.com/s5risz
You can delete/change menus via Appearance > Menus.

Regards

#234676 Copied In reply to: offset of the theme elements

Rose Tyler

Support staff

April 25, 2020 at 14:02

Hello,

Do you have this issue with our theme only or problem persists with default WooCommerce theme (Storefront) too? If the problem is independent of the theme, contact the support of WC plugin.

Regards

#234670 Copied In reply to: Forgot password feature doesn’t send email to users

Rose Tyler

Support staff

April 25, 2020 at 13:35

Hello,

This is default WooCommerce option. Do you have this issue with our theme only or problem persists with default WooCommerce theme too?

Regards

#234668 Copied In reply to: Forgot password feature doesn’t send email to users

Rose Tyler

Support staff

April 25, 2020 at 12:25

You’re welcome!

Regards

#234666 Copied In reply to: Login/sign in dropdown / canvas translation doesn't work

Rose Tyler

Support staff

April 25, 2020 at 11:08

Hello,

Go to Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating

Regards

#234662 Copied In reply to: Login/sign in dropdown / canvas translation doesn't work

Rose Tyler

Support staff

April 25, 2020 at 11:07

Hello,

Replace frontend.js file – https://dropmefiles.com/zTyTf in wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js folder via FTP.

Regards

#234661 Copied In reply to: Error in filter

Rose Tyler

Support staff

April 25, 2020 at 10:46

Hello,

Provide temporary wp-admin and FTP access.

Regards

#234658 Copied In reply to: Ajac Search Cache

Rose Tyler

Support staff

April 25, 2020 at 10:38

Fixed. Please check.

Regards

#234657 Copied In reply to: Issues with mobile display

Rose Tyler

Support staff

April 25, 2020 at 08:14

Hello,

Theme Options > Single product > clear “Custom Tab Title” and “Return”.
Dashboard > Products > Brands > delete brands.

Regards

#234654 Copied In reply to: how can i edit Returns and Delivery tab on single product page

Rose Tyler

Support staff

April 25, 2020 at 08:08

Hello,

Please read this topic https://www.8theme.com/topic/internal-server-error-2-2/

Regards

#234653 Copied In reply to: Marseille01 500 internal server error

Rose Tyler

Support staff

April 25, 2020 at 07:58

Hello,

Could you, please, provide temporary wp-admin access?

Regards

#234651 Copied In reply to: Some More Questions Regarding XStore Theme

Rose Tyler

Support staff

April 25, 2020 at 07:53

Add style – http://prntscr.com/s5mndh

Regards

#234650 Copied In reply to: How to Make Phone Number Clickable in Mobile ?

Rose Tyler

Support staff

April 25, 2020 at 07:51

Hello,

Go to WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see list of fields, choose the fields you’d like to translate. For example – http://prntscr.com/s5mlak > http://prntscr.com/s5mlht http://prntscr.com/s5mllh
After that go back to String Translation section and translate necessary content – http://prntscr.com/s5mmsj http://wpml.org/documentation/getting-started-guide/string-translation/

Regards

#234649 Copied In reply to: TRANSLATE CUSTOM TAB TILE

Rose Tyler

Support staff

April 25, 2020 at 07:20

Hello,

Try to clear the server cache. Let us know the result.

Regards

#234647 Copied In reply to: Ajac Search Cache

Rose Tyler

Support staff

April 25, 2020 at 07:19

Hello,

You’re welcome!

Regards

#234646 Copied In reply to: Problem in checkout with Disclamer checkboxes

Rose Tyler

Support staff

April 25, 2020 at 07:17

Hello,

I’ve passed the request to one of our technicians and will let you know once it will be solved.

Regards

#234645 Copied In reply to: Issues with mobile display

Rose Tyler

Support staff

April 25, 2020 at 07:13

Hello,

WP Dashboard access – create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7
If you don’t know what the FTP is then you need to contact your hosting provider and ask to give you FTP host, FTP username and FTP pass. Hosting support knows.

Regards

#234644 Copied In reply to: mobile version cart menu problem

Rose Tyler

Support staff

April 25, 2020 at 07:10

Hello,

Please go to Infinite Scroll setting and update them http://prntscr.com/s3cb0u according to our documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ Clear cache and check images then.

Regards

#234643 Copied In reply to: Main product photos not showing after loading more items for 2nd page.

Rose Tyler

Support staff

April 25, 2020 at 07:07

Hello,

Install and activate Massive Addons plugin via Appearance > Install plugins, then go to Massive Panel > Content Presets > install presets http://prntscr.com/s5m857 Then you will be able to use ready Content Presets of Pricing Box element on pages and change them depends on your needs.

Regards

#234642 Copied In reply to: Looking of a specific content for my website from a possible demo

Rose Tyler

Support staff

April 25, 2020 at 07:00

Hello,

You need to set border width, for example – http://prntscr.com/s5m74u

Regards

#234641 Copied In reply to: Footer Not Saving

Rose Tyler

Support staff

April 25, 2020 at 06:56

Hello,

I am glad that you sorted out.

Regards

#234640 Copied In reply to: Move to another domain – FONTS not loading?

Rose Tyler

Support staff

April 25, 2020 at 06:55

Hello,

Update for Instagram API was postponed – https://developers.facebook.com/blog/post/2019/10/15/launch-instagram-basic-display-api/ once it will be released we will do appropriate changes in our theme, so ignore the red message for now.
Check for new posts you can by click on this button – http://prntscr.com/s5m5hv
Go to Edit page > open settings of the Instagram element > Images settings > Photo size.

Regards

#234639 Copied In reply to: Instagram API is not updating

Rose Tyler

Support staff

April 25, 2020 at 06:44

Hello,

You’re welcome!

Regards

#234638 Copied In reply to: language icon

Rose Tyler

Support staff

April 25, 2020 at 06:44

Could you provide an example, for better understanding the desired result?

Regards

#234637 Copied In reply to: promo text sticky
← 1 2 3 … 1,485 1,486 1,487 … 2,273 2,274 2,275 →

Viewing 44,580 results - 44,551 through 44,580 (of 68,231 total)

Viewing 30 posts - 44,551 through 44,580 (of 68,231 total)

← 1 2 3 … 1,485 1,486 1,487 … 2,273 2,274 2,275 →

Forum Replies Created

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