Theme options > Header builder > Header sticky > Top Header WCAG Control > Background Color – http://prntscr.com/s580xg
Regards
Theme options > Header builder > Header sticky > Top Header WCAG Control > Background Color – http://prntscr.com/s580xg
Regards
Use Private Content area here – https://prnt.sc/s57zi6
Regards
Hello,
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Catalog mode > Just Catalog > Off.
Regards
Hello,
You’re welcome!
Regards
You’re welcome!
Regards
Hello,
Edit page > Open settings of Column that contain the contact form > Design Options > remove margin-bottom value https://prnt.sc/s51tpo
Regards
Please provide temporary wp-admin and FTP access.
Regards
Hello,
1. You can delete the Promo text element from the header – https://prnt.sc/s51kbx
2. Provide temporary FTP access, so we can take a closer look.
Regards
Hello,
What multilanguage plugin do you use?
Could you provide URL of the site and temporary wp-admin access?
Regards
Hello,
Please read our documentation – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
What version of Core plugin is installed on your site? http://prntscr.com/s518tv
Do you use any third-party plugins? Did you try to disable them?
Open chrome inspector and check what errors do you have in the console.
Let us know the results.
Regards
Hello,
You’re welcome!
Regards
Hello,
Let us know if you need any further assistance.
Regards
Hello,
I would recommend you to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
1. Slider item settings > Title font > Line height > delete or change these values -http://prntscr.com/s4p9wp
2. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here. Or you can upload ready screenshots into your media library and provide us with URLs.
3, 4. Theme Options > header builder > Mobile menu
Regards
There is no problem when I visit page after login – http://prntscr.com/s4lt4v The problem can be caused by additional plugins + cache on your site, so temporary disable all additional plugins > clear cache and check. Enable plugins one by one to find out which one is the reason for the problem.
Regards
Hello,
Provide username and password of an account that has the required parameters, so we can log in and see the mentioned problems.
Regards
You’re welcome! It is not a bug. This behavior can be changed by additional customization. Additional customization is outside the scope of basic theme support, sorry.
Regards
Hello,
1) You need to disable it in settings of Callout – http://prntscr.com/s4lilg
2) It is the predefined behavior of this element, there is no option to change it, by default.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock >
Enable “Out Of Stock” Label > Off.
Regards
Hello,
What should I do to see the mentioned content on this page http://prntscr.com/s4l1dk ?
Regards
Hello,
It works fine on our test site – http://prntscr.com/s4jva0 http://prntscr.com/s4jvim
Make sure that translation files are synchronized – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Also, you are using an old version of the theme – http://prntscr.com/s4jwlh , so follow our docs to update XStore and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
You’re welcome!
Regards
Hello,
Loco translate > Plugins > XStore Core
Regards
Hello,
Sorry for the delay in answering.
Please add this custom CSS code:
.widget_layered_nav ul li a {
padding-left: 20px;
}
.widget_layered_nav li a:before,
.widget_layered_nav li.chosen a:after {
left: 0;
}
We will fix it in the next update of the theme, so you will be able to delete the code after the update.
Regards
Hello,
1, 2) Theme Options > Header settings > Enable search form in header > Off.
3) Appearance > Widgets > create a custom widget area > add the desired widget > go to edit page > add Widgetised Sidebar element > select the widget area.
Regards
Hello,
Please describe the problem and the desired result in more detail.
This area http://prntscr.com/s4ftdc is empty at first because of this content http://prntscr.com/s4fu1r , you selected to show Featured products but did not mark any product as featured – http://prntscr.com/s4fuq2
http://prntscr.com/s4fv8h – http://prntscr.com/s4fve2
Regards
Hello,
If you are using this demo https://xstore.8theme.com/demos/2/organic01/ , please see screenshots – http://prntscr.com/s4fqla http://prntscr.com/s4fqq5
+ https://youtu.be/_dVwgeruFJk
Regards
Hello,
Here is what I can see on your site right now – http://prntscr.com/s4fote Is it what you are looking for? Please clear cache and check one more time.
Regards
Hello,
Yes, you can. Create the desired header that will be visible on all pages, then go to Multiple headers > click on Add new and type header title then select “Where do you want to display your header?” – http://prntscr.com/s4flko > edit settings of this header like overlap enabling and click on “Save” http://prntscr.com/s4fm32 > check the result on the frontend.
Regards