Hello,
First of all, thank you for using our theme and for contacting us.
Do you use any third-party plugins that do not come bundled with our theme? Try to disable them and check the page then.
Regards
Hello,
First of all, thank you for using our theme and for contacting us.
Do you use any third-party plugins that do not come bundled with our theme? Try to disable them and check the page then.
Regards
Hello,
Technicians answered that this type of work requests additional customization that can’t be done for free, because it will take a lot of time (for example, the default structure of cart in your header are changed and not this only). Sorry, but we can’t help in this case.
You can submit a request to the WPKraken team
Regards
Hello,
Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hi,
You can download the theme archive from ThemeForest and check if the file is there.
This file is not required for the latest XStore version and can be deleted (in case you did not do additional customization in files that is related to code from quantity-input.php).
Regards
Hello Louis,
This file was deleted from our theme in 4.26 version (6.3.3 is the latest one) – http://prntscr.com/scjscg
https://xstore.8theme.com/update-history/
Regards
Hello,
Sorry, but your request is a bit unclear for me. Please describe the desired result in more detail + provide temporary wp-admin access.
Regards
Hello,
By default, it is not possible.
You can try to use custom CSS, provide us with URL of page with categories, and we will give an example of code.
Regards
Hello,
First of all, thank you for using our theme and for contacting us.
Do you have this issue with our theme only or it persists with Storefront theme too?
Please let us know, and provide temporary wp-admin access.
Regards
Hello Debbie,
You’re welcome!
Have a nice day.
Regards
Hi Yaronb,
Is the problem solved?
Regards
Hello,
Sorry for the delay in answering.
We can’t see our changes, even after cache clearings, so we reverted them back.
Please make sure that access was provided to the correct destination place, or if you are using CDN, disable it temporarily so we can see the effect of changes in files.
Waiting for your reply.
Regards
Hi Yaronb,
Great. Have a good day.
Regards
Hello,
Install static blocks only – http://prntscr.com/scebwo Then set them for menu items like on our demo – http://prntscr.com/scectb http://prntscr.com/sced3g http://prntscr.com/scedae
Regards
Hello,
Please describe the problem in more detail and provide temporary wp-admin access.
You can use any email for the temporary wp-admin account. Here is our email – 8themes@gmail.com
Regards
Hello,
Change page template from “contact page” to “default” https://www.8theme.com/demo/docs/legenda/Troubleshooting/How_to_create_a_contact_page
Regards
You’re welcome!
Have a nice day.
Regards
Hello Yaronb,
Have you sorted out?
Regards
Hi Yaronb,
You’re welcome!
Have a nice day.
Regards
Hi Robert,
Thank you for using our theme and for all your great suggestions.
Regards
Hi Claudio,
Would you mind to rate our product:
https://prnt.sc/d256m6
https://themeforest.net/downloads
That would be much appreciated 🙂
Regards
Hello,
You need to delete the Newsletter element from the header content.
Regards
Hello,
First of all, thank you for using our theme and for contacting us.
Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/
This one for the theme translation https://www.8theme.com/demo/docs/woopress/Theme_Translation/Base_Theme_Translation.html
Do not forget about Core plugin – Loco translate > Plugins > Core > New language > Choose a language + Choose a location – System > Start translating (you do not need to translate all plugin, just strings visible on frontend).
“Text For Empty Cart” you can find in Theme Options > Shop
Regards
Hello,
WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
Regards
Hello Francisco,
You’re welcome!
Would you mind to rate our product:
https://prnt.sc/d256m6
https://themeforest.net/downloads
That would be much appreciated 🙂
Best regards
You’re welcome!
Regards
You’re welcome!
Regards
Hello,
Please read this article https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ and use elements, not shortcodes.
If you need further assistance, provide URL + temporary wp-admin access.
Regards
Hello,
There is no such possibility, by default.
Maybe the support of Woocommerce will be able to give you some advice.
Regards