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Footer Static Block - by DebbieC - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

DebbieC

Participant

May 6, 2020 at 09:35

The contacts section in my footer (2nd column) has changed its formatting. It is a static block which looks fine in the admin centre and on the generated page – https://staging11.swankypins.co.uk/staticblocks/footer/ but is not displaying correctly on the live site. This was fine, I am not sure when it changed or how. Any ideas how I can get it to display correctly?

#236139 Copied Theme version: 6.3.1 WooCommerce version: 4.0.1

9 Answers

Rose Tyler

Support staff

May 6, 2020 at 09:38

Hello DebbieC,

Could you, please, provide temporary wp-admin access?

Regards

#236140 Copied

DebbieC

Participant

May 6, 2020 at 10:04

Hi,

thanks, attached.

Debbie

Please contact administrator
for this information.

#236145 Copied

Rose Tyler

Support staff

May 6, 2020 at 10:36

Hi DebbieC

The structure of the static block was a bit broken. I’ve enabled WPBakery Page Builder for static blocks (https://xstore.helpscoutdocs.com/article/101-wpbakery-page-builder) and edit your footer. Please clear all cache and check now.
Let us know if you need any further assistance.

Regards

#236149 Copied

DebbieC

Participant

May 6, 2020 at 10:58

Yes, I can see it has been re-aligned thank you. However, the icons beside each section were pink, now they are grey. Can the pink icons be restored?

Debbie

#236151 Copied

Olga Barlow

Support staff

May 6, 2020 at 18:36

Hello,

Check now.

Regards

#236242 Copied

DebbieC

Participant

May 6, 2020 at 19:41

Hi,

I still see all the icons under the contacts section in grey, not pink. I have cleared cache and tried in an incognito page but only see grey.

#236252 Copied

Olga Barlow

Support staff

May 6, 2020 at 20:11

Hello,

That’s strange but it’s pink for me https://gyazo.com/cfb7fc24e3e85fe6f1bd36df68d46505

Regards

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DebbieC

Participant

May 7, 2020 at 08:37

Hi,

Sorry, yes my fault. I set up caching on the website yesterday and once cleared I did see the pink icons. Thanks for your help. Debbie

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Rose Tyler

Support staff

May 7, 2020 at 08:48

Hello Debbie,

You’re welcome!
Have a nice day.

Regards

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