Hello,
Provide URL of the page where Products element doesn’t work as expected and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Provide URL of the page where Products element doesn’t work as expected and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Sticky Add To Cart Bar > Off.
Regards
Hello,
Have you set Featured products – http://prntscr.com/siuij7 ?
Is the problem solved? http://prntscr.com/siuhfd
Regards
Hello,
Either go to Plugins > disable WooCommerce Infinite Scroll and Ajax Pagination plugin or set correct selectors according to theme docs https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
Regards
Hi,
Change the previous code to
.page p a {
color: red !important;
}
Regards
Hello,
WPML > Theme and plugins localization > Strings in the plugins > XStore Core > Scan selected plugins for strings, then go to String translation > search for “Shopping cart” and translate it from xstore-core plugin.
Regards
Hello,
You can change the width of the element here – http://prntscr.com/sir9pi or change the layout of the section http://prntscr.com/sira1o There are no options to make the left side with the image bigger or smaller than right side with content.
You can try to use custom CSS code, for example – http://prntscr.com/sird37
.team-member .image-section {
max-width: 30% !important;
}
.team-member .content-section {
min-width: 70% !important;
}
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Shop layout > Sidebar Position For Mobile
Regards
Hello,
All available settings for the header you can find in Theme Options > Header builder.
Regards
Hello,
Please provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Could you, please, describe the problem in detail with screenshots?
Regards
Hello,
In this case, change the previous code to
.blog .blog-post img {
max-width: 400px !important;
max-height: 200px !important;
}
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > Hover buttons on mobile
Regards
Hello,
1) Please clear cache and check now – http://prntscr.com/sid4mi
2) Describe the situation with Mailchimp in more detail. Have you followed documentation of the plugin? https://www.mc4wp.com/kb/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=plugins-page
3) Registration comes from WooCommerce plugin – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
Regards
Hello,
It is strange, I do not face this problem on your site.
Please check your internet connection. Also, try to check from another browser.
Regards
Hello,
It is a product of Smart Product Viewer plugin, follow these screenshots http://prntscr.com/siagjs http://prntscr.com/siagow http://prntscr.com/siagsk and documentation for the plugin to create own products like this one.
Sidebar and filters can be enabled for the Shop page (Theme Options > WooCommerce (Shop) > Shop > Shop page layout > http://prntscr.com/siahu0 – http://prntscr.com/siahwk , http://prntscr.com/siaiht – http://prntscr.com/siaist
Regards
Hi John,
Sorry, for the long delay in answering.
Try to disable third-party plugins and check if one of the plugins affects the search/filters results.
If this is not affected by plugins, describe step by step what should be done to see the problem, and what behavior is desired.
Provide temporary wp-admin and FTP access.
Regards
Hello,
Add this code in Theme Options > Theme Custom CSS > Custom CSS for desctop:
.et_b_header-menu .menu-item-has-children a:after {content: "";display: block;height: 45px;width: 100%;position: absolute;}
Regards
Hello,
Theme Options > Blog > Blog layout > Image Sizes For Blog.
If you want to reduce width of images on the Blog, use the next Custom CSS code –
.blog .blog-post img {
max-width: 400px !important;
}
Regards
Hello,
I hope this article will be useful – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
1) Check the slider now http://prntscr.com/si99wq > http://prntscr.com/si9a0v
2) Go to Theme Options > Speed Optimization > FontAwesome Support > On
3) There is no such possibility, but you can change the width of the logo for mobile – http://prntscr.com/si9au6
Regards
Hello,
Theme Options > Header builder > Mobile menu > Off-canvas content settings. If this doesn’t allow to achieve the desired result, describe in detail what exactly should be changed and we will help you with custom CSS code.
Regards
Hello,
You updated the Core plugin, so the theme should be updated also – http://prntscr.com/si921i
Follow our documentation https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , after the theme update clear cache and check the variable product one more time.
Regards
Hi,
I do not see the problem http://prntscr.com/si90g6
Please clear cache and check one more time.
Regards
In this case, you won’t have breadcrumbs on Single product page, maybe it would be better just upload a bg image in Theme Options > Header settings > Breadcrumbs > Breadcrumbs background.
Regards
Hello,
1) Clear cache and check one more time – http://prntscr.com/si8wuh > http://prntscr.com/si8wzy
2) Delete this margin – http://prntscr.com/si8xgm ,
add this code
.page-content {
margin-top: 0px;
}
Regards
Hello,
Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
Regards
Hello,
Go to Theme Options > WooCommerce (Shop) > Shop page layout > Products Per Row On Category Page > Inherit from Shop page – http://prntscr.com/si8ufr
Regards
Hello,
Please read this topic https://www.8theme.com/topic/missing-translations-in-customizer/
If this doesn’t help, provide URL + temporary wp-admin access, so we can take a closer look.
Regards
Hello Shayan,
In this area http://prntscr.com/si8nxr testimonials are shown via Custom carousel + Text elements – http://prntscr.com/si8og3 , these elements http://prntscr.com/si8op9 can be used also.
You can enable comments in Dashboard > Settings > Discussion + go to Products > select all products and click on edit > enable comments – http://prntscr.com/r7g72u
Regards