Page 1467 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

May 23, 2020 at 10:53
It requests additional customization which is not included in our support.
Here is an example of code that you can be added in functions.php of your child theme –

add_filter('et_b_search_icon', function() { ?> // your svg here <?php });

Regards
#238498 Copied In reply to: Custom SVG path in search icon
Rose Tyler

Support staff

May 23, 2020 at 10:18

Hello,

There is no such possibility, by default. It requests additional customization (it is not included in our support).

Regards

#238493 Copied In reply to: Add elements in product page

Rose Tyler

Support staff

May 23, 2020 at 08:40

Hi,

Try to install XStore Core plugin (https://www.8theme.com/downloads/) via FTP, activate the plugin, and install the demo content. If this doesn’t solve the problem, provide temporary FTP access, so we can take a closer look.
Also, temporarily disable cache plugin.

Regards

#238487 Copied In reply to: Xstore Jewelery demo import problem

Rose Tyler

Support staff

May 23, 2020 at 07:38

Hello,

Don’t see any issue with the plugin installation, it takes time to install but everything is ok.
Please clear cache and check one more time.

Regards

#238486 Copied In reply to: "Plugin Installer" dont work for me.

Rose Tyler

Support staff

May 23, 2020 at 07:22

Have you sorted out? http://prntscr.com/sm76br

Regards

#238484 Copied In reply to: Header Transparent

Rose Tyler

Support staff

May 23, 2020 at 06:18

Hello,

Create a static block with the desired content, then add Fancy Buton element on a page – http://prntscr.com/sm6krx

Regards

#238482 Copied In reply to: Create a popup with a static block

Rose Tyler

Support staff

May 23, 2020 at 06:15

Hello,

Submit your request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#238481 Copied In reply to: Custom SVG path in search icon

Rose Tyler

Support staff

May 23, 2020 at 06:11

Hi,

Is the problem solved?

Regards

#238480 Copied In reply to: Font issue

Rose Tyler

Support staff

May 23, 2020 at 06:09

Hi,

You can add HTML block in the header content with the desired code.

Regards

#238479 Copied In reply to: link contact

Rose Tyler

Support staff

May 22, 2020 at 15:24

Try to disable all third-party plugins and check images then.

Regards

#238413 Copied In reply to: Header Transparent

Rose Tyler

Support staff

May 22, 2020 at 14:34

Please see screenshot – http://prntscr.com/slryz7

Regards

#238406 Copied In reply to: Header Transparent

Rose Tyler

Support staff

May 22, 2020 at 14:22

Hi,

You can upload images here – https://dropmefiles.com/ and provide us with URL or Lightshot Screenshot tool https://app.prntscr.com/en/index.html – makes screenshots and generates links then you can provide links of screenshots here.

Regards

#238405 Copied In reply to: Xstore header missing on vendor dashboard

Rose Tyler

Support staff

May 22, 2020 at 13:52

Hello,

Please read this topic – https://www.8theme.com/topic/index-php-url/

Regards

#238404 Copied In reply to: URL not appropriate

Rose Tyler

Support staff

May 22, 2020 at 13:33

Hello,

Do you use Smart Product Viewer plugin? If not, just disabled it via the Dashboard > Plugins.

Regards

#238400 Copied In reply to: Error message when searching

Rose Tyler

Support staff

May 22, 2020 at 12:42

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#238395 Copied In reply to: Register form center

Rose Tyler

Support staff

May 22, 2020 at 12:36

Hello,

It will be fixed in the next update of the theme.
You can change this code
http://prntscr.com/slpp1q => to http://prntscr.com/slppby
mobile_menu_icon_et-desktop => mobile_menu_icons_et-desktop

Regards

#238393 Copied In reply to: SVG image as mobile menu icon showing error

Rose Tyler

Support staff

May 22, 2020 at 12:28

Thanks for the notice. It will be fixed.
Have a nice day.

Regards

#238390 Copied In reply to: Tax rate does not update

Rose Tyler

Support staff

May 22, 2020 at 11:45

Ok. Have a nice day.

Regards

#238386 Copied In reply to: Closed topic not showing

Rose Tyler

Support staff

May 22, 2020 at 11:44

Hello,

Try to disable all third-party plugins and check the Mobile panel then.

Regards

#238385 Copied In reply to: Open the subcategories of the mobile menu does not work

Rose Tyler

Support staff

May 22, 2020 at 11:25

Hello,

Here is a list of your topics – https://www.8theme.com/users/adrian-2/topics/

Regards

#238379 Copied In reply to: Closed topic not showing

Rose Tyler

Support staff

May 22, 2020 at 11:23

Hello,

First of all, thank you for using our theme and for contacting us.
Do you mean “Add to cart” button? All available elements you can find in the bottom panel of the builder, place them to the desired section.

Regards

#238378 Copied In reply to: download product button missing single product builder

Rose Tyler

Support staff

May 22, 2020 at 09:50

Hello,

First of all, thank you for using our theme and for contacting us.
Disable Gutenberg editor https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ and follow this video – https://youtu.be/wkIKN2IyEZI
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

Regards

#238355 Copied In reply to: Import page won't let me paste the url of the demo I need

Rose Tyler

Support staff

May 22, 2020 at 09:19

Yes, It is correct. You need to enable the Overlap also.

Regards

#238350 Copied In reply to: Header Transparent

Rose Tyler

Support staff

May 22, 2020 at 09:12

You can contact the support of WooCommerce plugin.

Regards

#238347 Copied In reply to: Tax rate does not update

Rose Tyler

Support staff

May 22, 2020 at 09:11

Watch this video about Variation Swatches – https://youtu.be/LgzC4iK-j6A

Regards

#238346 Copied In reply to: Endless loading for upselling – crossing products

Rose Tyler

Support staff

May 22, 2020 at 09:10

Hello,

Enable Header Overlap in Theme Options > Header builder. If you need the transparent header on Home page only, use Multiple headers – https://youtu.be/BpeXfzNwkOc
Try to activate Full-Width Header in Theme Options > Header builder > Main header settings or change alignment of the logo http://prntscr.com/slktzw

Regards

#238345 Copied In reply to: Header Transparent

Rose Tyler

Support staff

May 22, 2020 at 08:50

Hello,

First of all, thank you for using our theme and for contacting us.
Please follow this article – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#238343 Copied In reply to: Static Block Issue

Rose Tyler

Support staff

May 22, 2020 at 07:55

Hi Antonis,

We do not see the problem – http://prntscr.com/sljc3h http://prntscr.com/sljcgm http://prntscr.com/sljcmt http://prntscr.com/sljd2l
Please clear cache and check one more time. Also, try to check on different devices/browsers.
Let us know the result.

Regards

#238334 Copied In reply to: Endless loading for upselling – crossing products

Rose Tyler

Support staff

May 22, 2020 at 07:49

Hello,

Provide temporary wp-admin access, please.

Regards

#238333 Copied In reply to: Custom Header is not working in 6.3?

Rose Tyler

Support staff

May 22, 2020 at 07:28

Hello ROBRIAN,

First of all, thank you for using our theme and for contacting us.
Please provide temporary wp-admin access, so we can take a closer look.

Regards

#238331 Copied In reply to: Banner with Mask not clickable on mobile – HELP
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Viewing 44,010 results - 43,981 through 44,010 (of 68,231 total)

Viewing 30 posts - 43,981 through 44,010 (of 68,231 total)

← 1 2 3 … 1,466 1,467 1,468 … 2,273 2,274 2,275 →

Forum Replies Created

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