Missing translations in customizer - by Tiit

This topic has 8 replies, 3 voices, and was last updated 3 years, 11 months ago ago by John Holden

  • Avatar: Tiidush
    Tiit
    Participant
    May 12, 2020 at 09:05

    Single Product Builder:
    Custom product tab title not appearing for translation.
    Header Builder:
    Placeholder Text for Search block also not translatable.

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2020 at 09:18

    Hello,

    Do you use WPML or Loco Translate to translate your site?

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    May 12, 2020 at 09:33

    WPML

    Avatar: Tiidush
    Tiit
    Participant
    May 12, 2020 at 11:25

    Actually can’t translate anything written inside customizer. Should it be fully WPML compatible?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2020 at 17:16

    Hello,

    Yes, you need to add the customizer strings to the string translator.
    Go to WPML > String Translator > scroll down and click at the translate admin texts http://prntscr.com/sfgiu6 After that find theme mods xstore http://prntscr.com/sfgjp3 > find strings you need to translate inside that area check them to add to your translator. After that you’ll be able to translate them as all the other strings from the strings translator. Provide us with the WP Dashboard access if you can’t find these strings.

    Regards

    Regards

    Avatar: Tiidush
    Tiit
    Participant
    May 13, 2020 at 03:22

    Thanks Olga,

    I find them all under “theme_mods_xstore-child” and marked for translation, but still none of them appears in String Translator.

    Avatar: Tiidush
    Tiit
    Participant
    May 13, 2020 at 03:54

    According to WPML support hints there are server side limits like MaxInputVars in my case, wich causes marks for translation not saved. So i’m dealing with hosting guys.

    Thanks Olga!

    Avatar: John Holden
    John Holden
    Support staff
    May 13, 2020 at 06:24

    Hi,

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

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