Hello,

Do you have the same situation with a default theme?
If this situation persists with our theme only, provide screenshots and links so we can reproduce it step by step.

Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

To give a solid reply, we should be able to recreate the problem.

Regards

Hi,

I do not see the problem on your site – http://prntscr.com/shxi0w
What browser do you use?
Please check the internet connection.

Regards

Hi,

Is it what you are looking for http://prntscr.com/shwfjb ?

Regards

Hello,

Changes were done in framework/theme-functions and theme-options files.

Regards

Have you seen the screenshot?
This
.single-product .et_product-block .product_brand {display: inline-block;margin-left: 65%;}
to

.single-product .et_product-block .product_brand {
    display: inline-block;
    margin-left: 65%;
    position: absolute;
    top: 10%;
}

Regards

Hello,

In this case, use the next code

.single-post p a {
    color: red;
}

Regards

Hello,

I do not see any problem with Theme Options publishing right now. Describe in more detail what exactly should be done to see the problem.

Regards

Hello,

We added a new option for our customers (to close their topics) and probably you closed it by mistake.
I’ve opened the topic, let’s continue our conversation there.

Regards

Hello,

Sorry, but your question about categories is a bit unclear for me. Please describe it in more detail.
It is a product of Smart Product Viewer plugin – http://prntscr.com/shtodn – http://prntscr.com/shtoiy http://prntscr.com/shtoog http://prntscr.com/shtora
It can’t be imported together with the base demo content, so you need to create own product. Read more in docs of the plugin.

Regards

In this case, we need to take a closer look. Please provide temporary access to your Dashboard.

Regards

Hello,

Here you can find 3 ways of the theme update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
In your case, I would recommend you to create a staging site (full copy of the existing one) and update the theme there first. Then if everything is ok you’ll be able to update the production site. If not then you’ll have a time to fix the issues and only when everything will be fixed update production.

Regards

Hello Ricardo,

Please create a new topic – http://prntscr.com/shsel5 https://www.8theme.com/forums/xstore-wordpress-support-forum/
Describe the situation in more detail, provide URL, and temporary wp-admin access.

Regards

Hi Rockinroz,

You need to unzip the XStore import files archive > inside folders you will find archives of sliders.
If you need our assistance to make the site looks like the demo, provide temporary wp-admin access.

Regards

Hello Altan,

First of all, thank you for using our theme and for contacting us.
Theme Options > Header builder > Multiple headers > edit header for the Home page.
Also, watch this video – https://youtu.be/BpeXfzNwkOc
Provide us with temporary wp-admin access, so we can take a closer look at your breadcrumbs settings.

Regards