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Different Content on page on Mobile - by Media Integrations

This topic has 7 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Media Integrations

  • Avatar: Media Integrations
    Media Integrations
    Participant
    May 19, 2020 at 19:08

    Page is displaying with missing content and incorrect contact form on mobile.

    Please, contact administrator
    for this information.
    #237966 Copied Theme version: Xstore Child
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 20, 2020 at 06:20

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.
    Do you use CDN or server cache?

    Regards

    #238011 Copied
    Avatar: Media Integrations
    Media Integrations
    Participant
    May 21, 2020 at 13:48

    Admin Credentials provided

    Please contact administrator
    for this information.
    #238243 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 22, 2020 at 09:57

    Hello,

    Could you, please, provide us with screenshots of sections that are missing for the mobile and contact form problem? Because we compared 2 versions and do not find the problem at this moment http://prntscr.com/sllsfp

    Regards

    #238356 Copied
    Avatar: Media Integrations
    Media Integrations
    Participant
    May 26, 2020 at 16:30

    Site completely down on mobile

    Please contact administrator
    for this information.
    #238831 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 26, 2020 at 20:38

    Hello,

    Actually, your site did not work even on desktop https://prnt.sc/soaxxs
    I logged in and cleared cache and js error disappeared.

    Regards

    #238868 Copied
    Avatar: Media Integrations
    Media Integrations
    Participant
    May 26, 2020 at 21:18

    Thank You

    Please contact administrator
    for this information.
    #238874 Copied
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The issue related to '‘Different Content on page on Mobile’' has been successfully resolved, and the topic is now closed for further responses

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