Page 1446 – 8theme.com

Forum Replies Created

Viewing 30 posts - 43,351 through 43,380 (of 68,231 total)

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Rose Tyler

Support staff

June 23, 2020 at 07:29

Sorry, but your questions are a bit unclear for me. Please describe the desired result in more detail.

Regards

#241743 Copied In reply to: Layout problems related to the alignment of titles, price and purchase button of

Rose Tyler

Support staff

June 23, 2020 at 07:24

You’re welcome!

Regards

#241741 Copied In reply to: How to change the favicon

Rose Tyler

Support staff

June 23, 2020 at 07:23

Hello,

There is no such possibility, unfortunately.

Regards

#241740 Copied In reply to: Category icon

Rose Tyler

Support staff

June 22, 2020 at 17:52

These strings come from our XStore theme, so follow docs – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ If you can’t find some strings, sync the translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

#241705 Copied In reply to: Chanche title

Rose Tyler

Support staff

June 22, 2020 at 17:37

Hello,

Provide us with temporary FTP access (not cPanel) – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider and ask this information.

Regards

#241703 Copied In reply to: Website broken after core plugin and theme updates

Rose Tyler

Support staff

June 22, 2020 at 17:32

Do you use the latest version of the theme?

Regards

#241701 Copied In reply to: I want the button plus / minus and add product in mi home page

Rose Tyler

Support staff

June 22, 2020 at 17:26

We did not face such problem before, so I can’t give you a solid answer. To be able to help we need to see the problem and explore it.
It can be a conflict between 3rd party plugins or an effect of additional customization in files. I’ve asked to clear cache for a case if there was a problem of some sort and it was cached, now when it is not visible for me as for new user, some your old users face it cached state.

Regards

#241700 Copied In reply to: Random (every once in a while) rendering error of WPBakery shortcodes

Rose Tyler

Support staff

June 22, 2020 at 17:18

Please provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#241697 Copied In reply to: I want the button plus / minus and add product in mi home page

Rose Tyler

Support staff

June 22, 2020 at 15:58

Hello,

Widget creation is meant additional customization in files which is not included in our basic support.
Read this article https://www.wpbeginner.com/wp-tutorials/how-to-create-a-custom-wordpress-widget/ , take a look at xstore-core plugin widgets – et-core-plugin/app/models/widgets/
If you don’t have apropriate skills then you may submit the request here to get help.

Regards

#241685 Copied In reply to: widget with only a select subcategory of products

Rose Tyler

Support staff

June 22, 2020 at 15:34

Hello,

Sorry for the delay in answering.
We will be able to start the update on Thursday. Please wait and do not change access.

Regards

#241682 Copied In reply to: Update from a very old version

Rose Tyler

Support staff

June 22, 2020 at 15:20

WooCommerce > Settings > Accounts & Privacy > Account creation https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regards

#241680 Copied In reply to: Layout problems related to the alignment of titles, price and purchase button of

Rose Tyler

Support staff

June 22, 2020 at 15:18

What exactly changes? Please provide screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Could you provide temporary wp-admin access? We need to take a closer look at settings.
Use Private Content area http://prntscr.com/t4ddwf to post username and password.

Regards

#241679 Copied In reply to: I got a Problem After the New Update of the Plugins

Rose Tyler

Support staff

June 22, 2020 at 15:15

You can submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#241678 Copied In reply to: After update, add to cart is bugged

Rose Tyler

Support staff

June 22, 2020 at 15:07

You’re welcome!

Regards

#241677 Copied In reply to: SIDEBAR BOXED VARIANT, slide menu was overridden by banner slider.

Rose Tyler

Support staff

June 22, 2020 at 15:06

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how adding to cart works then.
If the problem is independent of plugins, provide us with temporary wp-admin and FTP access.

Regards

#241676 Copied In reply to: Adding poduct from category page add more than 1 and frozen

Rose Tyler

Support staff

June 22, 2020 at 14:57

Hi,

Please watch this video – https://dropmefiles.com/PiSew and here is a screenshot – https://prnt.sc/t4c2bx WPML loads categories of current language, you have a lot of these categories, so use search, as was shown in the video; or change the current language in the Dashboard (reload of the page with multiples templates is not obligatory).

Regards

#241675 Copied In reply to: Single product builder issue

Rose Tyler

Support staff

June 22, 2020 at 14:27

We’ve uploaded test versions on your site.
The official update will be available in the Dashboard (it will be 6.3.7v for the theme and 2.3.7 for Core plugin).

Regards

#241673 Copied In reply to: Is this Feature available in xstore WPBakery, available in Elementor version?

Rose Tyler

Support staff

June 22, 2020 at 14:23

Hello,

Olga will not be available within a few days, I will try to help you.
1) We are theme developers, so we can’t assist you about 3rd party plugins. Maybe developers of EWWW Image Optimizer plugin, will be able to answer your question.
2) Go to Pages > Shop page > change Sidebar Position to Inherit – http://prntscr.com/t49l98 (for all languages).
3) Please provide temporary FTP access.

Regards

#241672 Copied In reply to: Website broken after core plugin and theme updates

Rose Tyler

Support staff

June 22, 2020 at 14:05

Hello,

We’ve uploaded Core 2.3.6.1v and theme 6.3.6.1v. Please check these tabs elements – https://prnt.sc/t4bebo
Please write all bugs and recommendations into a file then provide us with this file. I will send it to our technicians team.
Thanks in advance.

Regards

#241670 Copied In reply to: Is this Feature available in xstore WPBakery, available in Elementor version?

Rose Tyler

Support staff

June 22, 2020 at 13:17

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/

Regards

#241669 Copied In reply to: How to change the favicon

Rose Tyler

Support staff

June 22, 2020 at 13:16

Hello,

Please see screenshots – http://prntscr.com/t4al45 http://prntscr.com/t4alfk http://prntscr.com/t4all6 http://prntscr.com/t4alvc
Also, https://youtu.be/7QluEYxznKs

Regards

#241668 Copied In reply to: Category icon

Rose Tyler

Support staff

June 22, 2020 at 13:10

Hi,

Appearance > Customize > WooCommerce > Checkout

Regards

#241665 Copied In reply to: Translate

Rose Tyler

Support staff

June 22, 2020 at 12:49

Hello,

Thanks for using our theme.
Please synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Yes, you need to translate XStore Core plugin – Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/ There is no ready our guide for this, play with settings to achive the best speed results.

Regards

#241664 Copied In reply to: Translation and Cache plugin

Rose Tyler

Support staff

June 22, 2020 at 12:29

Hello,

Please clear cache and check now.

Regards

#241663 Copied In reply to: shipping checkuot

Rose Tyler

Support staff

June 22, 2020 at 11:03

You’re welcome!

Regards

#241658 Copied In reply to: Issue with main blog page

Rose Tyler

Support staff

June 22, 2020 at 10:15

Hello,

Please provide temporary wp-admin and FTP access, we will take a closer look.

Regards

#241655 Copied In reply to: simple product page

Rose Tyler

Support staff

June 22, 2020 at 10:11

The fix was added in files. The next theme update will contain it also.

Regards

#241654 Copied In reply to: Fonts and product layout messed up after update to 6.3.5

Rose Tyler

Support staff

June 22, 2020 at 10:08

Hello,

WooCommerce > Settings > General > Enable coupons > uncheck ” Enable the use of coupon codes”

Regards

#241652 Copied In reply to: delete cupon click

Rose Tyler

Support staff

June 22, 2020 at 10:03

Hello,

Please provide a screenshot for better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Have you checked translation of XStore theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , WooCommerce, and XStore Core plugin?

Regards

#241651 Copied In reply to: Chanche title
Rose Tyler

Support staff

June 22, 2020 at 10:00
Hi,

Try the next custom CSS code:

.price + .product_meta > *:not(.sku_wrapper) { display: none; } .product_meta ~ .product_meta .sku_wrapper { display: none; }

child-theme/functions file
add_action('woocommerce_single_product_summary', 'woocommerce_template_single_meta', 15);

Regards
#241650 Copied In reply to: I am want to Show Product SKU below on price
← 1 2 3 … 1,445 1,446 1,447 … 2,273 2,274 2,275 →

Viewing 43,380 results - 43,351 through 43,380 (of 68,231 total)

Viewing 30 posts - 43,351 through 43,380 (of 68,231 total)

← 1 2 3 … 1,445 1,446 1,447 … 2,273 2,274 2,275 →

Forum Replies Created

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