Hello,
Sorry for the delay in answering.
We will be able to start the update on Thursday. Please wait and do not change access.
Regards
Hello,
Sorry for the delay in answering.
We will be able to start the update on Thursday. Please wait and do not change access.
Regards
WooCommerce > Settings > Accounts & Privacy > Account creation https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
Regards
What exactly changes? Please provide screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Could you provide temporary wp-admin access? We need to take a closer look at settings.
Use Private Content area http://prntscr.com/t4ddwf to post username and password.
Regards
You can submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.
Regards
You’re welcome!
Regards
Hello,
Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how adding to cart works then.
If the problem is independent of plugins, provide us with temporary wp-admin and FTP access.
Regards
Hi,
Please watch this video – https://dropmefiles.com/PiSew and here is a screenshot – https://prnt.sc/t4c2bx WPML loads categories of current language, you have a lot of these categories, so use search, as was shown in the video; or change the current language in the Dashboard (reload of the page with multiples templates is not obligatory).
Regards
We’ve uploaded test versions on your site.
The official update will be available in the Dashboard (it will be 6.3.7v for the theme and 2.3.7 for Core plugin).
Regards
Hello,
Olga will not be available within a few days, I will try to help you.
1) We are theme developers, so we can’t assist you about 3rd party plugins. Maybe developers of EWWW Image Optimizer plugin, will be able to answer your question.
2) Go to Pages > Shop page > change Sidebar Position to Inherit – http://prntscr.com/t49l98 (for all languages).
3) Please provide temporary FTP access.
Regards
Hello,
We’ve uploaded Core 2.3.6.1v and theme 6.3.6.1v. Please check these tabs elements – https://prnt.sc/t4bebo
Please write all bugs and recommendations into a file then provide us with this file. I will send it to our technicians team.
Thanks in advance.
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/
Regards
Hello,
Please see screenshots – http://prntscr.com/t4al45 http://prntscr.com/t4alfk http://prntscr.com/t4all6 http://prntscr.com/t4alvc
Also, https://youtu.be/7QluEYxznKs
Regards
Hi,
Appearance > Customize > WooCommerce > Checkout
Regards
Hello,
Thanks for using our theme.
Please synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Yes, you need to translate XStore Core plugin – Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/ There is no ready our guide for this, play with settings to achive the best speed results.
Regards
Hello,
Please clear cache and check now.
Regards
You’re welcome!
Regards
Hello,
Please provide temporary wp-admin and FTP access, we will take a closer look.
Regards
The fix was added in files. The next theme update will contain it also.
Regards
Hello,
WooCommerce > Settings > General > Enable coupons > uncheck ” Enable the use of coupon codes”
Regards
Hello,
Please provide a screenshot for better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Have you checked translation of XStore theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , WooCommerce, and XStore Core plugin?
Regards
Hi,
Try the next custom CSS code:
.price + .product_meta > *:not(.sku_wrapper) {
display: none;
}
.product_meta ~ .product_meta .sku_wrapper {
display: none;
}
child-theme/functions file
add_action('woocommerce_single_product_summary', 'woocommerce_template_single_meta', 15);
Regards
Hi,
Yes, space is created by code from the plugin, so delete this code – http://prntscr.com/t46bqq
Regards
Please set this bg position – http://prntscr.com/t46a24
Regards
Changes were done in files. The fix will be included in the next update of the theme also.
Regards
Hello,
Do you mean this space http://prntscr.com/t462kl ? It comes from the yellow pencil http://prntscr.com/t4641t
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products)
Regards
Hello,
https://envato.com/market-plugin/
1) Please describe the problem with WP Bakery in more detail, provide temporary wp-admin access. Read this article – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
2) I do not see any problem with banners on your site – http://prntscr.com/t45wzw Clear cache and check one more time.
Regards
If you are using a cache plugin/server cache/CDN, clear the cache. Also, once you get a report about the problem from the users, ask to clear browser cache.
Regards
Hello,
Updated. Please check the site now.
We’ve renamed old theme and Core via FTP, if all is fine now, you can delete these old versions.
Regards
Hello,
No, there is no such possibility, right now. You can submit the request here https://www.8theme.com/taskboard/
Regards