Fonts and product layout messed up after update to 6.3.5

This topic has 10 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: Adrian
    Adrian
    Participant
    June 19, 2020 at 01:33

    Hello,

    After updating to 6.3.5, my custom font is no longer working and the single product page went from this https://prnt.sc/t2e3m0 to this https://prnt.sc/t2e3pm .
    On the single product builder it looks like this: https://prnt.sc/t2e52b but on the front-end 2 more tabs appeared: https://prnt.sc/t2ebjs

    Later edit: i uploaded the font again and fixed the font issue. But i can’t remove those two tabs .

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 09:14

    Hello,

    We have released new theme version that contains fix for the problem with tabs, so you need to update the theme and Core plugin – http://xstore.helpscoutdocs.com/article/63-theme-update

    Regards

    Avatar: Adrian
    Adrian
    Participant
    June 19, 2020 at 10:56

    Hello, there is no option to uptate to 6.3.6 in Appearance > Themes

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2020 at 12:05

    Hello,

    Please check one more time.

    Regards

    Avatar: Adrian
    Adrian
    Participant
    June 21, 2020 at 10:03

    I udated to 6.3.6. But i still have problems with the tabs on the single product page. The “Livrare si retur” (Shipping and returns) tab shows up without without even being selected in the builder. It shouldn’t be there.

    https://prnt.sc/t3oot5
    https://prnt.sc/t3op3w

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2020 at 11:16

    Delete custom tab title – http://prntscr.com/t3phkw or provide temporary FTP access, so we can take a closer look.

    Regards

    Avatar: Adrian
    Adrian
    Participant
    June 21, 2020 at 11:40

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2020 at 16:51

    Fixed. Please clear cache and check now.

    Regards

    Avatar: Adrian
    Adrian
    Participant
    June 21, 2020 at 18:06

    It’s working, thanks! May I ask what the problem was an will the fix persist at the next theme update?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2020 at 10:11

    The fix was added in files. The next theme update will contain it also.

    Regards

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