Forum Replies Created

Viewing 30 posts - 43,381 through 43,410 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2020 at 07:16

    Sorry, but your question is a bit unclear for me. Please describe it in more detail.
    Settings of Cart widget in the header, you can find in Theme Options > Header builder > Cart.

    To change the role for user, which was created for our team, go to Dashboard > User > Edit user > http://prntscr.com/t3n4uo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2020 at 07:10

    Have you cleared all cache? Please provide URL of page where we will be able to see the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2020 at 07:09

    Hello,

    You’re welcome!
    Yes, you can.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 21, 2020 at 07:06

    Hello,

    Add the next code in
    Settings > WooCommerce Infinite Scroll and Ajax Pagination > Advance settings > On Pagination End http://prntscr.com/t3ch9m

    etTheme.loadInView();
    jQuery('.filter-wrap .woocommerce-pagination').hide();
    etTheme.reinitSwatches();
    etTheme.contentProdImages();
    etTheme.countdown(); // refresh product timers
    etTheme.global_image_lazy();

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 15:44

    1) Activated YITH WooCommerce Compare plugin (XStore Dashboard > Plugin Installer) and check settings of the plugin.
    2) What exactly banner do you mean? Please provide a screenshot for better understanding.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
    What about temporary wp-admin access?
    4) You can use one of default product layouts – Theme Options > WooCommerce (Shop) > Single product page > Single product layout or activate our Single Product Page Builder (via Theme Options). Single Products Page Builder allows creating page layout from scratch and you can place elements depends on your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 15:38

    Hello,

    1) This “ADDED: Option to show q-ty with add to cart for simple products on grid/list. Live demo” means – http://prntscr.com/t3bxgj (Theme Options > WooCommerce (Shop) > Shop > Products style).
    2) http://prntscr.com/t3byg9 https://xstore.8theme.com/demos/2/electron01/ – Theme Options > Header builder > Search > Display With Tabs

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 15:02

    Hello,

    Thanks for using our theme. Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 14:58

    Hello,

    http://prntscr.com/t3bh0w

    .content-product .price .woocommerce-Price-amount {
        color: #81d742;
    }
    .content-product .price del .woocommerce-Price-amount {
        color: #888888;
    }
    .content-product .price ins .woocommerce-Price-amount {
        color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 14:07

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 13:44

    Hi,

    Variation gallery option is enabled
    http://prntscr.com/t3afxm
    But you have only one variable product with not variation galleries
    https://gyazo.com/37f888a8814854b02fd212b5d70abd40
    We have made some improvements but keep that option off if you are not goin’ to use it on the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 12:26

    Hello,

    You can use one of default product layouts – Theme Options > WooCommerce (Shop) > Single product page > Single product layout or activate our Single Product Page Builder (via Theme Options). Single Products Page Builder allows creating page layout from scratch and you can place elements depends on your needs.
    Likely you will need to use additional plugins to achieve the desired result like this block http://prntscr.com/t39knf We do not give a guaranty for full theme compatibility with all existing plugins, but we will try to help if it is needed.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 12:14

    Hello,

    Thanks for the report. I’ve passed it to our technicians. Please provide us with URL of such product on your site also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 12:07

    As I can see, it is enabled http://prntscr.com/t39ck6
    Disable the option, clear cache, and check adding to cart then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 10:52

    Hello,

    1) If it is a custom page, create a custom sidebar via Appearance > Widgets > add text widget with links or static block with the desired content, then set this sidebar on the page http://prntscr.com/t2r4sz
    2) Widgets of Shop page can be changed via Appearance > Widgets. Settings of the sidebar you can find in Theme Options > WooCommerce (Shop) > Shop > Shop page layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 10:43

    Hello,

    1) Please set administrator role for the user in Dashboard, so we can take a closer look at your current settings.
    On our demo, the footer is created using static block – http://prntscr.com/t3873u http://prntscr.com/t3876a http://prntscr.com/t3879i
    2) Is this http://prntscr.com/t388r2 what you are looking for? https://xstore.8theme.com/product-category/all/ Please watch this video – https://youtu.be/LgzC4iK-j6A
    3) Please describe the question in more detail.
    Do you mean registration? It comes from WooCommerce plugin, go to Woocommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
    4) Check docs of WooCommerce plugin, or contact support of the plugin.
    5) Appearance > Menus > http://prntscr.com/t38br4 , http://prntscr.com/t38bwp > http://prntscr.com/t38c35 http://prntscr.com/t38cb9
    Also, watch this video – https://youtu.be/MpBTTI5Ji-I
    6) Theme Options > Footer > Footer layout > Show Footer Demo Blocks > Off. Go to Apperance > Widgets > edit content of Footer Copyrights Left area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 10:11

    Hello,

    If you want to edit Header of the Home page, go to Theme Options > Header builder > Multiple headers > edit header of the Front page – http://prntscr.com/t3808h
    https://youtu.be/BpeXfzNwkOc
    What else can’t be changed via Theme Options?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 10:03

    Hello,

    1) Activated YITH WooCommerce Compare plugin and check settings of the plugin.
    This article will help to sort out settings of Wishlist plugin – https://www.8theme.com/documentation/xstore/plugins/wishlist/
    2) Provide URL of page where the banner is added and temporary wp-admin access. If the banner is created using static block, check stretch settings of row there.
    3) Edit Footer static block > row settings > http://prntscr.com/t37wwn
    4) Please describe this question and the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 09:51

    Hello,

    Add the next code in Theme Options > Custom CSS > Global csutom CSS:

    @media only screen and (max-width: 1200px) { 
        .main-header .shopping-cart-widget .total {
            display: none !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 09:34

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 09:32

    Hi,

    Appearance > Themes > XStore theme details > http://prntscr.com/t37jz1
    Archive od Core plugin you can download from this page – https://www.8theme.com/downloads/ Also, the plugin can be updated via XStore Dashboard > Plugin Installer – http://prntscr.com/t37khr
    Check the variations after the Core plugin update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 09:26

    Hello,

    Thanks for contacting us.
    You do not need to install additional plugins, just use our variation swatches – https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 09:23

    Hello,

    There is no such possibility, by default, especially for variable products.
    We can’t recommend any plugin, because we did not do official testing of such plugins with our theme.
    You can submit the request here https://www.8theme.com/taskboard/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 09:11

    Hello,

    You can select Product Content Effect (try Booking type) or create a custom one (using WPBakery Grid builder) in Theme Options > WooCommerce (Shop) > Shop > Products style.
    Border radius and shadow can be added by this custom CSS code

    .products-loop .product .content-product , .carousel-area .product-slide .content-product {
        box-shadow: 0 0 5px 1px rgba(0,0,0,.1);
        z-index: 2;
        transform: translateY(-5px) scale(1.007);
        border-radius: 5px;
    }

    http://prntscr.com/t37c7u

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 08:58

    Hello,

    How does it work with Storefront (default WC theme)?
    You are using a 3rd party plugin, but we can’t guarantee full theme compatibility with all existing plugins. Contact support of the plugin, maybe their team will be able to advise something.
    Without access to the dashboard and FTP, we can not take a closer look and give any comments about this situation.

    Abot related products, add this code:

    .related-products .swiper-container {
        display: flex;
        align-items: stretch;
    }
    .related-products .product-slide .product {
        display: flex;
        height: 100%;
    }
    .related-products .swiper-wrapper {
        height: auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 08:51

    Hello,

    Thank you for using XStore.
    All available settings you can find here – http://prntscr.com/t375bm
    Describe the desired result in more detail so we can assist you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 08:46

    Hello,

    1) Add the next code in Theme Options > Theme Custom CSS:

    .product-slide .content-product .price {
        margin-bottom: 20px;
    }

    2) Delete this code from Global Custom CSS – http://prntscr.com/t3738z

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 08:33

    Do you mean size of the image? You need to upload images with size, that suits your needs, from start, and in settings of the banner set “full” size, or set size in pixels via the mentioned settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 08:22

    Hello,

    Please clear all cache and check now.
    Follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 08:19

    Hello,

    There is no such possibility by default.
    Try to add the next code in Theme Options > Theme Custom CSS:

    .single-product .product-information-inner .fixed-content {
        display: flex;
        flex-direction: column;
    }
    .single-product .product-information-inner  h1.product_title.entry-title { order: 1;}
    .single-product .product-information-inner  .price { order: 2; }
    .single-product .product-information-inner  .product_meta {order: 3;}
    .single-product .product-information-inner .woocommerce-product-details__short-description { order: 4;}
    .single-product .product-information-inner  .cart { order: 5; }
    .single-product .product-information-inner  .product-share { order: 6; }

    http://prntscr.com/t36sh5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 07:55

    Hello,

    What exactly do you want to change?
    Please check settings in Theme Options > WooCommerce (Shop) > Shop > Shop page layout.

    Regards

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Viewing 30 posts - 43,381 through 43,410 (of 68,187 total)
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