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Viewing 30 posts - 43,231 through 43,260 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:49

    Hello,

    Go to Edit page > [8theme] Layout options > http://prntscr.com/t62dhl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:47

    Here is custom CSS code:

    .content-product .button {
        padding: .91rem 1.5rem;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:44

    Hello,

    Delete this previous custom CSS code – http://prntscr.com/t628ca , apply this solution http://prntscr.com/t628uk only.
    Also, do not edit .php files via the Dashboard https://prnt.sc/t5tm83 , changes in files should be done via FTP, it is the safest way.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:39

    Hello,

    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check images then.
    If this doesn’t help, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:38

    Hello,

    I do not see the problem – http://prntscr.com/t625kc Clear cache and check one more time.
    Provide us with screenshots and links to pages with the problem.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:33

    Hello,

    Single post page inherits these settings from Theme Options > Breadcrumbs or from individual settings of the Blog page. Also, every post has own settings, go Dashboard > Posts > [8theme] Layout options > Breadcrumbs Style and Breadcrumbs Effect

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:21

    Hello,

    We need to take a closer look. Provide URL + temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:20

    Hello,

    Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:16

    Hello,

    The mentioned code should work fine independently of the version. Make sure that is no issue in other custom CSS code on your site. Where exactly you added this code?
    We need temporary access, to take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete the account once all questions will be solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:09

    Dashboard > Settings > General > Site language.
    Also, read about WC translation here – https://docs.woocommerce.com/document/woocommerce-localization/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 25, 2020 at 07:08

    Hello,

    Theme Options > Header builder > Header sticky > Bottom Header WCAG Control > Background Color

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 16:21

    Sync translation for the WooCommerce plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and change “out of stock” text then, in the previously described way.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 16:14

    You provided FTP to empty directory http://prntscr.com/t5pj7w Check the destination folder of the FTP user.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 16:11

    Hello,

    1) I do not see any problem – http://prntscr.com/t5pev6 Please provide a screenshot.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
    2) Try to disable Lazy loading in settings of Products element, clear cache, and check how it works then.
    3) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Products Per Page
    Either disable the WooCommerce Infinite scroll plugin or set it up according to the documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 15:54

    Theme Options > Theme Custom CSS – http://prntscr.com/t5p5kx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 15:49

    Hello,

    Theme Options > Styling > check settings of buttons there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 15:35

    Hello,

    Go to Pages > Shop page http://prntscr.com/t5os2v > change Sidebar Position to Inherit – http://prntscr.com/t49l98 (do it for Shop pages on all languages).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 15:12

    Hi,

    Add this code in Theme Options > Theme Custom CSS –

    .content-product .product-title {
        font-size: 15px;
    }

    Then go to Theme Options > WooCommerce (Shop) > Shop > Products style > Product Title Chars Limit.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 15:06

    Hello,

    1) I’ve checked your products and do not see any problems – https://gyazo.com/9413e804b6d175dbc2c8ac7286435cc0
    2) Disable cache plugin on your site and check images and thumbnails of the gallery then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 14:40

    Theme Options > WooCommerce (Shop) > Shop > Products style > Hover Color Scheme – http://prntscr.com/t5nlvr http://prntscr.com/t5nm7y
    If it is not what you are looking for, describe the desired result in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 14:24

    Hello,

    Theme Options > Header builder > http://prntscr.com/t5nabw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 14:19

    Dear,

    Try one more time or provide us with temporary wp-admin access.
    Another way means additional customization in files, we can’t help with it, because it is out of our basic support scope, so let’s use the way with translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 14:16

    Text on buttons is already translated, so you just need to change this translation, use Loco translate plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:45

    Hello,

    WooCommerce > Settings > Products > Inventory > Hide out of stock products from catalog

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:43

    Hello,

    Theme Options > Header builder > Cart > Mini-Cart Type > Off-Canvas, Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off.
    WooCommerce > Settings > Products > Add to cart behaviour > unselect “Redirect to the cart page after successful addition”

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:38

    Hello,

    Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:35

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our – 8themes@gmail.com
    If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:33

    Hello,

    Edit product > add this custom CSS code – http://prntscr.com/t5m5us

    .product-content .size-guide {
        display: none;
    }

    To upload an individual image, go to edit product > [8theme] Product Options > Size guide image.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:29

    Hello Nrapiera,

    If you have any questions, please submit a new topic and we will gladly assist you https://www.8theme.com/forums/xstore-wordpress-support-forum/
    Via XStore > Dashboard > Import demos, you can select version on which page editor to install – http://prntscr.com/t5lzjn If you see [vc column] after the demo content import, you installed version that based on WPBakery, so do not use Elementor to edit content in this case. Using 2 different editors will create a mess. It would be better to do a clean installation, and select Elementor – http://prntscr.com/t5m1lr

    Regards

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    Viewing 43,260 results - 43,231 through 43,260 (of 68,231 total)
Viewing 30 posts - 43,231 through 43,260 (of 68,231 total)
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