Hello,

By default, there is no such possibility.
Submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

Hello,

There is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact the hosting provider and ask to increase the maximum body length value, then you will be able to edit pages.

Regards

Hello,

I will send it to our technicians. Please provide FTP access.

Regards

Hello,

Describe problems in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Create a staging site (full copy of the production) and provide us with WP Dashboard and FTP access to the staging site. We will check what can be done to help you.
Please note that we did not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

Hello,

Theme Options > Header settings > Fixed navigation > Off.
Add this code in Theme Options > Theme Custom CSS:

.main-header {
    position: fixed;
    z-index: 3;
    width: 100%;
    background-color: #3c3c3b;
}

Regards

Hello,

There is no such possibility by default. It requests additional customization in files which is not included in our basic support.

Regards

Hi,

1) Check the carousel now http://prntscr.com/t68t0s I would recommend you edit images via editor, make same size, and then add to the carousel.
The content of your pages was created using WPBakery Page Builder, so you can disable Elementor plugin. Do not use 2 page editors at the same time.
2) Theme Options > Styling > Dark buttons
3) Edit your slider – http://prntscr.com/t690za

Regards

Hello,

1) Provide URL of page with the problem.
3) http://prntscr.com/t6659d – check credentials.

Regards

Hello Antonio Da Silva Torres,

Submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Have you cleared cache after the update? Provide us with screenshots of the problem + temporary wp-admin and FTP access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

Check now – http://prntscr.com/t65eh6 Changes were done in child-theme/functions.php
child-theme/style.css

Regards

Hello,

Please provide correct credentials http://prntscr.com/t64u85

Regards

I’ve placed translation files of the theme to the correct folder and updated them + created translation for XStore Core plugin
http://prntscr.com/t64f9o
You can continue translation now.
Also, go to Theme Options > Single product page builder > http://prntscr.com/t64fys http://prntscr.com/t64goe

Regards

Try to use our Tabs element http://prntscr.com/t63i68 and the next custom CSS code –

@media only screen and (max-width: 992px) {
    .tab-contents {
        display: flex;
        flex-wrap: wrap;
    }
    .et-tabs-wrapper .tabs .accordion-title {
        order: -1;
    }
}

> https://gyazo.com/484e07688808752f2b46f8baea378844

Regards

Hello,

We were able to login to the dashboard. What about FTP access?

Regards

Hello,

1, 2) Check this topic – https://www.8theme.com/topic/enable-new-label/
3) Describe the desired result in more detail., provide FTP access, so we can take a closer look.

Regards