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Security configuration for the theme - by Alvaro Cercos

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: Alvaro_Cercos
    Alvaro Cercos
    Participant
    June 23, 2020 at 02:26

    Hi guys!

    I have just receive a threat in my site where one product was transform in to other with different info and everything

    https://www.mamasmateas.com/product/chupete-bibs-beige-talla-1/

    Please, contact administrator
    for this information.
    #241735 Copied Theme version: 21.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2020 at 08:52

    Hello,

    Do you have a problem with this product only? Compare settings/content of products to find out what caused this situation. Try to create a new product, is it works fine?

    Regards

    #241767 Copied
    Avatar: Alvaro_Cercos
    Alvaro Cercos
    Participant
    June 23, 2020 at 22:41

    Other products haven´t been a problem and haven´t have any problem uploading new ones. What could it be? is there a way to run a test of “hackers” or any similar problem?

    #241882 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:18

    As was mentioned check the content of the product, a reason for the problem can be there. Create a new product with the same content / settings step by step, you will find out where the problem, or, if the new product works fine, just delete the old one.

    Regards

    #241930 Copied
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