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Topic: Woocommerce prices showing differently on phone and desktop

shweta

Participant

June 23, 2020 1:17 pm

Hi

The prices of my products are showing differently on phone and laptop
I have entered the prices originally.. they include GST (goods and services tax)

on desktop its showing correctly but on phone it is showing without the tax

that is on desktop its showing price Rs. 150 but on phone its showing Rs. 133 for the same.

Suddenly this has happened and customers are confused. Please check and fix this!
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Rose Tyler

Support staff

June 23, 2020 1:49 pm

Hello,

How does it work with Storefront (default WC theme)?

Regards

#241823 copied to clipboard

shweta

Participant

June 23, 2020 8:23 pm

I don’t understand your question

#241874 copied to clipboard

Rose Tyler

Support staff

June 24, 2020 10:18 am

Tax functionality comes from WooCommerce plugin. You need to check how does it work with a default theme to find out if the problem relates to the theme, or you need to contact the support of WC. Go to Appearance > Themes > install and activate Storefront and check.

Regards

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