There is no such possibility, by default. It requests changes in files, provide temporary wp-admin and FTP access.
Regards
Rose Tyler
Support staff
June 23, 2020 at 15:54
I suppose it would be better to create the page from scratch. Do you have a markup of the desired page, so we can assist you with content adding?
Regards
Rose Tyler
Support staff
June 23, 2020 at 15:44
Hello,
Please provide temporary wp-admin access.
Regards
Rose Tyler
Support staff
June 23, 2020 at 15:42
Content of your Newsletter is empty so, delete this element from the header http://prntscr.com/t51xyh Then go to Header builder > Mobile menu > Dropdown Opening Action > Off. Clear cache and check the menu on a real device.
Some part of the page was created using WP Bakery and some using Elementor plugin https://prnt.sc/t4zhys , so the current problems are the result of conflict between these editors.
Go to Plugins > and disable the Elementor.
Then go to pages and create a new page, add and configure content using the WP Bakery and set this page as Home (Dashboard > Settings > Reading).
Follow this video to import a page from our demo – https://youtu.be/wkIKN2IyEZI
Regards
Rose Tyler
Support staff
June 23, 2020 at 15:11
Hello,
As I can see on your Home page, the speed of the slider is great. Have you sorted it out?
By default, there is no such possibility.
Submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.
Regards
Rose Tyler
Support staff
June 23, 2020 at 14:26
Hi,
Fixed. Please clear cache and check now. The fix will be included in the next theme update also.
Regards
Rose Tyler
Support staff
June 23, 2020 at 14:24
Hi,
I am glad that you sorted it out.
Regards
Rose Tyler
Support staff
June 23, 2020 at 14:12
Hello,
Clear cache and check one more time.
Regards
Rose Tyler
Support staff
June 23, 2020 at 14:09
It is not possible, right now. Submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.
There is no such option, you can submit a request here – https://www.8theme.com/taskboard/
For now, change the menu styling as was previously mentioned.
Regards
Rose Tyler
Support staff
June 23, 2020 at 13:56
Hello,
Theme Options > Styling > Dark version > Off, then to to Theme Options > Typography > Headings > Color.
Regards
Rose Tyler
Support staff
June 23, 2020 at 13:49
Hello,
How does it work with Storefront (default WC theme)?
Regards
Rose Tyler
Support staff
June 23, 2020 at 13:48
Hello,
It was a bug. The fix will be included in the next update of the theme also. Sorry for the inconvenience.
Regards
Rose Tyler
Support staff
June 23, 2020 at 13:05
Hello,
Please download frontend.js file from here – https://dropmefiles.com/FHR3g and re-upload it into et-core-plugin/packages/st-woo-swatches/public/js folder. Clear cache and check then.
If problems won’t be solved, provide us with URL, temporary wp-admin and FTP access.
Regards
Rose Tyler
Support staff
June 23, 2020 at 12:55
Hello,
Thanks for using our theme.
It is not a bug, but predefined behavior. You can change “Off-Canvas Type” in Theme Options > Header builder > Mobile menu.
Regards
Rose Tyler
Support staff
June 23, 2020 at 12:50
Hello,
Thanks for using our theme.
1) Try to disable jetpack plugin and check then.
2) Theme Options > WooCommerce (Shop) > Single product page > Related products > Related Products Per View > set 6 for desctop.
3) Please provide temporary wp-admin access, so we can take a closer look.
Regards
Rose Tyler
Support staff
June 23, 2020 at 12:03
Hello,
You’re welcome!
Yes, changes will be included in the next theme update also.
Regards
Rose Tyler
Support staff
June 23, 2020 at 11:27
Hello,
Go to WooCommerce > Status > press Tools tab > find Import pages button and import the default WooCommerce pages.
Regards
Rose Tyler
Support staff
June 23, 2020 at 11:24
Hello,
Fixed. Please clear cache and check now.
Regards
Rose Tyler
Support staff
June 23, 2020 at 11:23
Hi Darinagg,
You provided FTP to empty directory http://prntscr.com/t4w93z Check the destination folder of the FTP user.
Regards
Rose Tyler
Support staff
June 23, 2020 at 11:19
Hello,
Thanks for using our theme. Please provide URL of your site and temporary wp-admin access, so we can take a closer look. Use Private Content area – http://prntscr.com/t4w6h7
Regards
Rose Tyler
Support staff
June 23, 2020 at 11:17
Hello,
Thanks for contacting us.
Your site under maintenance mode, so we can’t check it.
Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
Download archive of the slider from here – https://dropmefiles.com/urTBy and import it on your site.
Let us know if you need any further assistance.
