Forum Replies Created

Viewing 30 posts - 43,261 through 43,290 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:19

    Hello,

    Install Loco Translate plugin, go to Loco translates > Plugins > WooCommerce > change the text for English translation, disable Loco plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:14

    Hello,

    Loco translate plugin will be enough.
    Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ Rename translation files of the theme to xstore-fr_FR.po, xstore-fr_FR.mo via FTP, and move them from the current folder into /wp-content/languages/themes/ folder. Then go to Loco translate > Themes > XStore > Français > Sync – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , continue the translation.
    Also, create a translation for XStore Core plugin – Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 13:03

    Hello,

    Upload xstore-nl_NL.mo file into wp-content/languages/themes folder via FTP, then go ro Loco translate > Themes > XStore > Dutch > Sync > Save > Continue translation.
    .mo file will be generated automatically.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 12:56

    Hello,

    https://docs.woocommerce.com/document/woocommerce-pages/ – Shop is the default page for products, functionality of it comes from WooCommerce plugin, so widgets/filters work on this page, and pages of product categories only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 12:50

    Hello,

    Edit page > check settings of Product Categories element + read this post https://passwordprotectwp.com/remove-uncategorized-wordpress/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 11:02

    Hello,

    Add this code in Theme Options > Theme Custom CSS

    .commentlist .dokan-rating .star-rating {
        float: none;
    }
    @media only screen and (min-width: 992px) {
        #reviews #comments:only-child {
            width: 100%;
            padding: 0;
        }
    }
    

    You will be able to delete the code after the next update of the theme. We will fix it there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:48

    Dear,

    We do not miss any topics. If you face the delay in answering, it means we need more time to discuss your questions and give a reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:42

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:41

    Hi,

    Provide temporary wp-admin and FTP access.
    Font size can be changed by adding the next code in Theme Options > Theme Custom CSS:

    .single-product .product_brand a {
        font-size: 20px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:37

    Hello,

    Sorry for the delay in answering.
    1) The language switcher on the top header area is just an example, that you can use such feature like language switcher.
    You can change the content of this area in Appearance > Widgets > Place in header top bar area.
    Please read WPML plugin documentation – https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
    2) Theme Options > Typography. If this doesn’t work, provide screenshots and temporary wp-admin access. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
    3) We need temporary wp-admin access, to take a closer look.
    4) Add the next code in Theme Options > Custom CSS > Global custom CSS:

    @media (min-width: 1280px) {
        .container, .navbar-static-top .container, 
        .navbar-fixed-top .container, 
        .navbar-fixed-bottom .container{
            width: 1200px;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:18

    Tax functionality comes from WooCommerce plugin. You need to check how does it work with a default theme to find out if the problem relates to the theme, or you need to contact the support of WC. Go to Appearance > Themes > install and activate Storefront and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:09

    Hello,

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:52

    Hello,

    Thanks for using our theme.
    Edit page > [8theme] Layout options > Sidebar Position > Without

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:49

    Hello,

    Thanks for using our theme.
    Have you cleared cache?
    Please provide URL and temporary wp-admin access, so we can take a closer look.
    Use Private Content area http://prntscr.com/t5hm28 to post username and password.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:47

    Hello,

    1) Theme Options > Theme Custom CSS > Global custom CSS, delete code from 45 to 57 lines – http://prntscr.com/t5hecv , you will get – http://prntscr.com/t5hej7
    Color of text “p” – http://prntscr.com/t5heyv can be changed via Theme Options > Typography > Content > Body Font > color
    Deleting of the mentioned code will cahnge color of “Category” text to the default one http://prntscr.com/t5hgbc > http://prntscr.com/t5hggf If you want to keep #2cbfe1 there, add the next custom CSS code –

    .posted_in {
        color: #2cbfe1;
    }

    2) Delete or change this code – http://prntscr.com/t5hj70
    Theme Options > Styling – http://prntscr.com/t5hjxn
    Theme Options > Header builder > Cart > http://prntscr.com/t5hkyz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:33

    You’re welcome

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:32

    Hello,

    Provide us with URL of a variable product on your site and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:29

    Hello,

    Provide URL of page where do you have the problem. I’ve checked one of your categories, all works fine, at first sight.
    “Products Per Page” and “Per Page Variants Separated By Commas” you can change via Theme Options > WooCommerce (Shop) > Shop > Shop page layout, but these settings do not cause any conflict with the Scroll plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:22

    Hello,

    You may use Insert Headers and Footers plugin to add Google analytics code.
    The installation of new plugins via Dashboard is independent of our theme, so it is WordPress/GoDaddy side.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:18

    As was mentioned check the content of the product, a reason for the problem can be there. Create a new product with the same content / settings step by step, you will find out where the problem, or, if the new product works fine, just delete the old one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:08

    Hello,

    Thanks for using our theme.
    Do you mean animation for content on Home page? Go to Pages > create a new page, follow this video https://youtu.be/wkIKN2IyEZI to import content of the page from our demo > publish the page and check. if all is fine, set this new page as Home via Dashboard > Settings > Reading and delete the old Home page.
    If this is not what you are looking for, describe the request in more detail for better understanding, and provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 09:03

    Hello,

    Thanks for using XStore.
    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how the carousel works then.
    If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:59

    Hello,

    Add this custom CSS code –

    body.home {
        background-image: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:55

    Hello,

    Theme Options > WooCommerce (Shop) > Shop > Products style > Hover Color Scheme

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:53

    Set http://prntscr.com/t5gjpb for all Testimonisl elements on the page. Because elements are placed in Carousel, paddings should be changed for all elements, to see the result on the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:46

    Hi,

    Do you want to change the order of tabs in the mobile menu – Categories fist one, then Menu tab?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:35

    Hello,

    As was mentioned, there is no such possibility. Additional customization is not included in our basic support.
    About the mentioned slider view – https://prnt.sc/t5g9kk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:24

    Hello,

    Thanks for using our theme. Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 08:23

    Hello,

    Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 07:48

    Hello,

    Thanks for contacting us.
    1) Theme Options > Header builder > Account > Content Type > Off-Canvas (same for Cart and Wishlit elements).
    2) WooCommerce > Settings > Accounts & Privacy > Account creation https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
    3) Go to WooCommerce > Status > press Tools tab > find Import pages button and import the default WooCommerce pages.
    4) If you want to use Elementor for this demo version, you need to create the content of pages from scratch. We do not have a ready Elementor demo for the electronics version. But we are working on new demo versions and it will be added in one of next theme updates.
    Do not use two editors together, only one, WPBakery Page Builder or Elementor, should be enabled on the site (Dashboard > Plugins > Disable unrequired plugin).
    5) Do you see the same on your site – http://prntscr.com/t5fhff ? Open connection blocks and you will see elements inside – http://prntscr.com/t5fhyn Once an element deleted from the header content http://prntscr.com/t5ficp it will be placed on the bottom panel – http://prntscr.com/t5fiu7

    Regards

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Viewing 30 posts - 43,261 through 43,290 (of 68,231 total)
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