Hello,

I am glad that you sorted out.

Regards

Hello,

Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , disable unrequired plugins, and install a cache plugin.
Solve this question about redirects http://prntscr.com/tdw4rb with your hosting provider support.

Regards

Hi,

You’re welcome!
If you will continue using WPBakery Page Builder plugin the code will work.
Thanks for being our customer. Do not hesitate to ask if you have any other questions.

Regards

Hello,

1) Do you have the problem with the default WC theme activated on your site (Storefront)?
2) Try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins , and check how it works then.
Let us know the results.

Regards

Hello,

WooCommerce > Settings > http://prntscr.com/tdv3lt

Regards

Hello,

We need FTP access, not cPanel. We have edited the FTP user that you provided using cPanel but please, next time just provide correct FTP because we don’t speak French and it’s difficult to navigate via cPanel because of this.

Regards

Hello,

We added a new option for our customers (to close their topics) and probably you closed it by mistake.
Sorry, but your question is a bit unclear for me. Please provide screenshots for a better understanding of how it works right now and what the desired result. Also, provide URL and temporary wp-admin access.

Regards

Hello,

Sorry but your request is a bit unclear for me, please describe the desired result in more detail.
Via Appearance > Menus, you can create a menu with the desired structure, please watch these videos – https://youtu.be/OnxkixHtVLI https://youtu.be/f07MBdnFPfk https://youtu.be/7QluEYxznKs
Theme Options > Header builder > Main menu > select menu – http://prntscr.com/tdumgb

Regards

Hello,

1) This custom CSS code can be used:

.content-product .product-title a {
    font-size: 14px;
    color: red;
}

2) Theme Options > WooCommerce > Shop elements > Brands > Show Product Brands On Grid/List > off.

Regards

Hello,

As I can see, you did not select the menu – https://prnt.sc/tcnwqm “Select menu” text in the dropdown means that you need to select one of your menus, in another case the menu will be shown randomly.

Regards

Hello,

Theme options > General > Theme Menu Options > On.

Regards

We’ve made changes in child theme. Please clear cache and check now.

Regards

Hello,

Please read this topic https://www.8theme.com/topic/promo-text-multi-language-supported/

Regards

Hello,

Theme Options > Header builder > Mobile menu > Select menu.

Regards

Hello,

XStore is the theme (e.g xstore-de_DE.po should be placed in /wp-content/languages/themes/ folder https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ), XStore Core – plugin (translation files should be placed in /wp-content/languages/plugins folder).

Regards