Add to cart button ignore default Value of product

This topic has 5 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: Yuri
    Yuri
    Participant
    July 5, 2020 at 07:55

    I have some problem with plugin (WooCommerce Min Max Quantity and Control Step) and theme Xstore. Please, watch video below. I’m currently having issues with: – The default quantity is added to the cart as “1” (function does not work) – the quantity of the goods which decreases “1” in a mini-basket does not decrease
    To demonstrate problems by signing the record https://youtu.be/LQLp9fTYTCg

    P.S. Answer from plugin dev:
    Hello, I have checked your video, It’s actually Theme’s Issue.
    see following screenshot: https://prnt.sc/tbpypy
    WooCommerce by default generate this number.
    But your theme has set default 1.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2020 at 08:01

    Hello,

    Thanks for using our theme.
    I’ve sent your question to our technicians. They will be able to take a closer look at it on Monday, due to the weekend. Please wait and do not change access.
    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2020 at 09:10

    We’ve made changes in child theme. Please clear cache and check now.

    Regards

    Avatar: Yuri
    Yuri
    Participant
    July 6, 2020 at 19:22

    The problem I addressed to you has not been resolved. More precisely, it was solved only when adding a product from the “Single product page”. Does NOT work on Archives, in Quick View and in Products slider from Xstore.
    In addition:
    – found that in the mini-basket does not work reducing the number of goods less than one. Although in the main basket everything is ok.
    -after your changes, the auto-update of the mini basket stopped working when the quantity of goods changed
    – the checkout button does not appear in the mini cart if the qty of product is less than “1”

    For the test you can use the product https://www.krostore.com.ua/product/farsh-svynnyj-kg/
    Video https://youtu.be/WIeu8-ETHO8

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 7, 2020 at 14:19

    Hello,

    First of all, I would like to make a few suggestions about child theme customization:
    a) Don’t copy files from the parent theme to child just to translate strings. Use Loco Translate plugin and follow the instructions to translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    b) Don’t copy files from the framework folder to child theme. If you want to overwrite any parent theme function copy this function to child theme, not whole the files with a number of functions because it causes errors after theme update because we regularly update our functions in that folder.

    Does NOT work on Archives, in Quick View and in Products slider from Xstore.

    Archives – Don’t see the issue https://gyazo.com/5bf94058ee7158264866771c1b135f72
    Quick View – Don’t see the issue https://gyazo.com/1ae41f8b178fd83e54fbaf44bb97e58a
    Products slider – Don’t see the issue
    https://gyazo.com/c2a5beb5cd7498b7c50a60b948b691ca

    1) found that in the mini-basket does not work reducing the number of goods less than one. – Could you explain in more detail, please, what exactly do you want to reduce? We don’t have q-ty management in the mini-cart even on the demo.

    2) after your changes, the auto-update of the mini basket stopped working when the number of goods changed – provide us wit the short video of the issue for better understanding using Gyzo free tool. We don’t see issue with the cart auto-update https://gyazo.com/207f72a14507b4d7e68eda3895e34e09

    3) Fixed.

    Regards

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