Page 1408 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

August 13, 2020 at 07:16

Hi,

Try – [etheme_products type="grid" columns="1" ids="" limit="1"]
If this is not what you are looking for, describe the desired result in more detail.

Regards

#247562 Copied In reply to: Show one single product using the 'products' shortcode

Rose Tyler

Support staff

August 13, 2020 at 07:12

Hello,

You can add HTML code of your table https://www.w3schools.com/html/html_tables.asp

Regards

#247561 Copied In reply to: How to add table

Rose Tyler

Support staff

August 13, 2020 at 07:09

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

Regards

#247560 Copied In reply to: Brief duplicate description on parent product and variations

Rose Tyler

Support staff

August 13, 2020 at 07:06

Hello,

Go to Dashboard > Updates > click “Check again” button to get new versions of the theme and core plugin. Update XStore theme and XStore core plugin to versions 6.3.9.1 and 2.3.9.1. Clear cache and try again.

Regards

#247559 Copied In reply to: the activation code is wrong

Rose Tyler

Support staff

August 13, 2020 at 07:05

Hello,

Thanks for using our theme.
Please check screenshots – https://prnt.sc/tys1n6 https://prnt.sc/tys1uf https://prnt.sc/tys22t https://prnt.sc/tys26k

Regards

#247558 Copied In reply to: footer, link, copyrigth, change texte.

Rose Tyler

Support staff

August 13, 2020 at 07:01

Hello,

Go to Dashboard > Updates > click “Check again” button to get new versions of the theme and core plugin. Update XStore theme and XStore core plugin to versions 6.3.9.1 and 2.3.9.1. Clear cache and try again.

Regards

#247556 Copied In reply to: Register Theme

Rose Tyler

Support staff

August 13, 2020 at 06:58

Hello,

It comes from WooCommerce, so contact the support of WC plugin to get assistance.

Regards

#247555 Copied In reply to: Product Filtering

Rose Tyler

Support staff

August 12, 2020 at 16:23

Hello,

Go to Dashboard > Updates > click “Check again” button to get new versions of the theme and core plugin. Update XStore theme and XStore core plugin to versions 6.3.9.1 and 2.3.9.1. Clear cache and try again.

Regards

#247488 Copied In reply to: i cant register my theme

Rose Tyler

Support staff

August 12, 2020 at 16:21

Hello,

Thanks for using XStore.
Did you update WP to version 5.5? If you use Massive Addons plugin it has compatibility issues with the new WP update. Either downgrade the WP to the previous version or wait for the Massive addons plugin update, when they release fix for this https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=109&filter=all#comment_24928281

Regards

#247487 Copied In reply to: Can't save after editing using WP Bakery

Rose Tyler

Support staff

August 12, 2020 at 15:07

As I can see, the Massive Addons for WPBakery Page Builder plugin is enabled on your site https://prnt.sc/tyeyc9

Regards

#247468 Copied In reply to: H1 uppercase

Rose Tyler

Support staff

August 12, 2020 at 15:04

Hello,

You can create the mega menu using static blocks, please watch this video – https://youtu.be/f07MBdnFPfk

Regards

#247467 Copied In reply to: Menu with columns

Rose Tyler

Support staff

August 12, 2020 at 15:02

You’re welcome!

Regards

#247465 Copied In reply to: Urgent! After Wordpres 5.5 Update

Rose Tyler

Support staff

August 12, 2020 at 14:45

Hi,

Please read this topic – https://www.8theme.com/topic/i-cant-enter-the-theme-options/#post-247428

Regards

#247462 Copied In reply to: Theme options problem

Rose Tyler

Support staff

August 12, 2020 at 14:04

Hello,

Fixed. Please clear the cache and check now.

Regards

#247446 Copied In reply to: Image size in home page

Rose Tyler

Support staff

August 12, 2020 at 09:57

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access.

Regards

#247352 Copied In reply to: purchase code "Register Button" not clickable

Rose Tyler

Support staff

August 12, 2020 at 09:56

Hello,

Appearance > Menus > Screen Options > Product categories https://prnt.sc/ty946d

Regards

#247351 Copied In reply to: All departments menu with static blocks

Rose Tyler

Support staff

August 12, 2020 at 08:14

Hello,

Make sure that you agreed that your purchase code and user data will be stored by 8theme.com – https://prnt.sc/ty7b1a

Regards

#247336 Copied In reply to: i cant register my theme

Rose Tyler

Support staff

August 12, 2020 at 08:06

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#247335 Copied In reply to: Cannot see Theme Options with WP 5.5

Rose Tyler

Support staff

August 12, 2020 at 07:05

Hello,

1) Theme Options > WooCommerce (Shop) > Single product builder > change the order of blocks.
2) Theme Options > WooCommerce (Shop) > Single product builder > https://prnt.sc/ty694k
3) Sync translation of Core plugin and try to find the text, if this doesn’t help, provide us with FTP access.

Regards

#247334 Copied In reply to: Related Products

Rose Tyler

Support staff

August 12, 2020 at 06:57

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#247333 Copied In reply to: Variation without dynamic stock

Rose Tyler

Support staff

August 12, 2020 at 06:26

Hello,

Thanks for using our theme.
Provide temporary wp-admin access, please.

Regards

#247330 Copied In reply to: Add to cart display on different position

Rose Tyler

Support staff

August 9, 2020 at 16:33

Please check one more time – https://prnt.sc/two5l7 , read more – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#247028 Copied In reply to: Footer Editing

Rose Tyler

Support staff

August 9, 2020 at 16:21

Hello,

WooCommerce > Settings > Accounts & Privacy > Account creation https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15

Regards

#247026 Copied In reply to: Why my account page and account pop up has no sign up form?

Rose Tyler

Support staff

August 9, 2020 at 16:19

Hello,

Please follow screenshots – https://prnt.sc/two5l7 https://prnt.sc/two5xp https://prnt.sc/two5qv https://prnt.sc/two60s

Regards

#247025 Copied In reply to: Footer Editing
Rose Tyler

Support staff

August 9, 2020 at 15:19
Hello,

Thanks for using XStore.
Try to add the next code in Theme Options > Theme Custom CSS:

.ajax-results-wrapper .price { display: none; }

Regards
#247022 Copied In reply to: Hide price on serach result
Rose Tyler

Support staff

August 9, 2020 at 15:16

You need to translate strings manually, for example, https://prnt.sc/twndz9 https://prnt.sc/twnf4s > https://prnt.sc/twnf8g

Regards

#247021 Copied In reply to: loco translate problems

Rose Tyler

Support staff

August 9, 2020 at 13:19

Hello,

About theme translation, you can read in this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
I do not see any problem with the translation of the Core plugin, you need to manually find and translate strings that are visible on frontend.

Regards

#247018 Copied In reply to: loco translate problems

Rose Tyler

Support staff

August 9, 2020 at 13:13

As a rule, our plugin does not cause the mentioned problem. Try to upload the latest version of the plugin one more time through FTP, the archive you can take from this page – https://www.8theme.com/downloads
Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
An error log could be provided by AWS?

Regards

#247017 Copied In reply to: crashed my site

Rose Tyler

Support staff

August 9, 2020 at 13:06

Hi,

I do not any problem when cache plugin is disabled, so check settings of W3 Total Cache. Do not forget to clear the cache every time before checking.

Regards

#247015 Copied In reply to: Elementor slider doesn't show pictures

Rose Tyler

Support staff

August 9, 2020 at 12:59

Hi,

Thanks for using XStore..
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
The plugin can be used when the Single product builder is disabled? Do you use the latest version of the plugin?
Provide URL, temporary wp-admin, and FTP access.

Regards

#247012 Copied In reply to: Advance Custom Field Pro Plugin
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Viewing 42,240 results - 42,211 through 42,240 (of 68,187 total)

Viewing 30 posts - 42,211 through 42,240 (of 68,187 total)

← 1 2 3 … 1,407 1,408 1,409 … 2,271 2,272 2,273 →

Forum Replies Created

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