I’m trying to activate my theme with the Envato activation code but I can’t. The Register Theme button is disabled.Site URL: hidden Theme version: 6
– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)
I will check this problem for you.
Hi Rose, I’m using the correct data, and checking the specified option, but the register button is still disabled.
Go to Dashboard > Updates > click “Check again” button to get new versions of the theme and core plugin. Update XStore theme and XStore core plugin to versions 18.104.22.168 and 22.214.171.124. Clear cache and try again.
I downloaded the new version, reinstalled WordPress, and I still have the same problem. The button for registration is not enabled.
Have you cleared cache? If you are using 126.96.36.199v of the theme and 188.8.131.52v of the Core plugin, but still face the problem with the activation, provide us with temporary wp-admin and FTP access, we will check the situation more deeply and help.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete the account once all questions will be solved. If you do not know how to create FTP contact with your hosting provider, they will help you.
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