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Cannot see Theme Options with WP 5.5 - by fredwerk

This topic has 13 replies, 5 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

fredwerk

Participant

August 11, 2020 at 22:04

Hi,

I have updated WP to 5.5 and Legenda to 4.3.1 and Core to 1.03, now when checking Theme Options, I only see left sections and the Save button. Nothing else.

Please help,

Many thanks.

#247299 Copied Theme version: 4.3.1 WooCommerce version: NA

12 Answers

Rose Tyler

Support staff

August 12, 2020 at 08:06

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#247335 Copied

fredwerk

Participant

August 12, 2020 at 09:15

Please see private area.

Please contact administrator
for this information.

#247346 Copied

Olga Barlow

Support staff

August 12, 2020 at 12:20

Hello,

Incorrect username http://prntscr.com/tybpej and you forgot about FTP access.

Regards

#247391 Copied

fredwerk

Participant

August 12, 2020 at 14:29

Hi,

So sorry my bad, indeed wrong credentials. Please see private area for the correct ones. FTP details as well.

Please contact administrator
for this information.

#247455 Copied

Rose Tyler

Support staff

August 13, 2020 at 10:56

Hi,

Fixed. Please clear cache and check now.

Regards

#247642 Copied

fredwerk

Participant

August 13, 2020 at 16:02

Many thanks!

May I ask what you have done?

#247718 Copied

Olga Barlow

Support staff

August 13, 2020 at 17:37

Hello,

We have fixed compatibility issues with the WP 5.5. Fix will be included in the next theme update.

Regards

#247730 Copied

ubernaut

Participant

August 13, 2020 at 23:05

when will this update be released? thanks! 🙂

#247768 Copied

Olga Barlow

Support staff

August 14, 2020 at 08:42

Hello,

Within next few days, we suppose.

Regards

#247825 Copied

ubernaut

Participant

August 15, 2020 at 02:39

thanks! 🙂

#247961 Copied

KC

Participant

August 15, 2020 at 05:33

Hi, am experiencing the same issue. Is the fix released yet? Thanks

#247966 Copied

Olga Barlow

Support staff

August 17, 2020 at 11:36

Hello, @KC

Take our apologies for this inconvenience. We have submitted an update to ThemeForest and waiting for approval. Till this happened you may downgrade the WP version to the 5.4 and update it after theme update.

Regards

#248162 Copied
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