You’re welcome!

Regards

Dear,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Could support of the plugin check the problem more deeply and give some tips on what exactly can be the reason and how to fix?
Provide URL of your site, temporary wp-admin, and FTP access, so we can check what can be done from our side.

Regards

Hello,

Thanks for using our theme.
Shop and Blog are archive pages (for products/posts) and can’t be imported using “Page Importer for WPBakery”.
Please read these articles – https://docs.woocommerce.com/document/woocommerce-pages/
https://www.8theme.com/documentation/xstore/troubleshooting/blog-page/
Let us know if you need any further assistance.

Regards

You’re welcome!

Regards

Hello,

We have copied headers/header-structure-1 to your child theme and replaced our search with widget’s one http://prntscr.com/u4to7x
+ we have added custom css in your child-theme/styles
http://prntscr.com/u4tonx

Regards

Hello,

As I can see, the plugin is activated still. Please check one more time, do not forget to clear CDN / browser cache after the disabling before checking the result.
If you need further assistance with the header menu problem, provide temporary FTP access.

Regards

Hello,

Thanks for contacting us.
1) Clear cache and check one more time.
Provide temporary wp-admin access and screenshots of the problem.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
2) https://prnt.sc/u4gm0v https://prnt.sc/u4gm51

Regards

Hi,

1, 3) Have you activated an additional plugin for the Quick view?
2) Theme Options > WooCommerce (Shop) > Shop elements > Quick view
3) Add this code in Theme Options > Theme Custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
	margin-left: auto;
}

4) Please provide a screenshot + temporary wp-admin access.

Regards

Hello,

Loco Translate provides in-browser editing of WordPress translation files.

Regards

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check then.
If this is not a plugin issue, add the next custom CSS code:

.header-main-menu.et_element-top-level .menu > li.current_page_item > a:before {
    width: 100%;
    left: 0;
    right: auto;
}
body:not(.home) .menu-items-underline .menu > li.current-menu-item > a:before {
    width: 0;
}

Regards

Hello,

Provide URL, temporary wp-admin, and FTP access.
What demo version do you want to import?

Regards

I’ve passed your question to one from our technician team. Please be patient and do not change access.

Regards

Hello,

Add this code in Theme Options > Theme Custom CSS > Global custom CSS:

@media only screen and (max-width: 992px) {
    .et-footers-wrapper {
        display: none;
    }
}

Regards

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check then.
If the problem is independent of plugins, go to Appearance > Themes > install and activate the Storefront theme (default WooCommerce theme) and check if you have the problem if the default theme is enabled. Let us know about the results.
Keep in mind that widgets could be messed up after theme switching, so maybe you will need to add them to correct widget areas again after switching.

Regards

Hello,

I’ve synchronized translation files of the theme. You can find and translate strings now, for example – https://prnt.sc/u4emum > https://prnt.sc/u4emy5

Regards