When I remove a gallery item the old image shows, when I remove a color, same

3 replies2 participantsUpdated by Rose Tyler

  • Avatar: zpaul
    zpaul
    Participant

    When I update a main product image and hit preview I can see it. When I simultaneously remove the Gallery items they don’t become updated. Why is this?

    Please, contact administrator
    for this information.
    #249248 Copied Theme version: 6.3.9.3.3.9.3 WooCommerce version: 4.3.1

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Sorry, but your question is a bit unclear for me. please describe the problem in more detail for better understanding.
    Also, provide URL of the mentioned product.

    Regards

    #249336 Copied
    Avatar: zpaul
    zpaul
    Participant

    This is happening with all products. When i go to “edit item”, i got to “product gallery” at the bottom right, and i delete one photo. I press “preview page” and the product gallery and all photos still appears on the front end.

    #249456 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Yes, you need to click on “Update” button to be able to see changes on the frontend. It is independent of our theme, this functionality comes from WooCommerce.

    Regards

    #249461 Copied

You must be logged in to reply to this topic.Log in/Sign up