Not able to customize demo data. - by Anubhav Sharma

This topic has 10 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

  • Avatar: Anubhav Sharma
    Anubhav Sharma
    Participant
    August 26, 2020 at 07:18

    Not able to customize demo data (Copyright bar color, Static blocks data).

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 07:28

    Hello,

    Thanks for contacting us.
    Theme Options > Footer > Copyrights styling > https://prnt.sc/u5zwlx
    You need to enable the Elementor for static blocks – https://prnt.sc/u5zurr then go to edit Prefooter static block using the Elementor, for example, https://prnt.sc/u5zve9

    Regards

    Avatar: Anubhav Sharma
    Anubhav Sharma
    Participant
    August 26, 2020 at 07:37

    Copyright Footer Color

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 07:46

    Could you, please, provide temporary wp-admin access?

    Regards

    Avatar: Anubhav Sharma
    Anubhav Sharma
    Participant
    August 26, 2020 at 07:46

    Still not able to edit Prefooter bakery.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 08:15

    Do you use a cache plugin or CDN?
    We need temporary access to your Dashboard to be able to take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

    Regards

    Avatar: Anubhav Sharma
    Anubhav Sharma
    Participant
    August 26, 2020 at 08:16

    Let me reinstall everything.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 11:14

    Ok. Feel free to ask if you have any other questions.
    You can try this plugin https://wordpress.org/plugins/wordpress-database-reset/ to remove all the existing content and install new version from scratch.
    Also, there are new versions of the theme and the Core plugin – https://xstore.8theme.com/update-history/ If you want to use the latest version of Elementor plugin, you need to do the update.
    https://xstore.helpscoutdocs.com/article/63-theme-update
    https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    Avatar: Anubhav Sharma
    Anubhav Sharma
    Participant
    August 26, 2020 at 14:11

    Deactivating Google Map

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 14:26

    Delete map element from the page content – https://prnt.sc/u68dxn

    Regards

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