Page 1344 – 8theme.com

Forum Replies Created

Viewing 30 posts - 40,291 through 40,320 (of 68,231 total)

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Rose Tyler

Support staff

November 7, 2020 at 08:45

Hi,

Theme Options > Header builder > add Newsterr element into header content and change settings to achieve the desired display. Static block can be shown there. https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Theme options > Speed Optimization > Image Loading Type. Also, Lazy loading option you can find in settings of some elements, like Products element.

Regards

#258287 Copied In reply to: Mobile Shop filters display at the bottom of the page instead off canvas

Rose Tyler

Support staff

November 7, 2020 at 08:22

Hello,

Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and create translation for the theme, XStore Core (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating) , WooCommerce https://docs.woocommerce.com/document/woocommerce-localization/ , and other plugins.

Regards

#258285 Copied In reply to: some words are in english (help)

Rose Tyler

Support staff

November 7, 2020 at 08:19

Hello,

Our theme uses default layouts Cart and Checkout pages, so we did not prepare PSD for them.
You can submit a request here – https://www.8theme.com/taskboard/

Regards

#258284 Copied In reply to: Remaining PSD files

Rose Tyler

Support staff

November 7, 2020 at 08:17

Hello,

Please check now.

Regards

#258283 Copied In reply to: Some pages lead to 404 or home page.

Rose Tyler

Support staff

November 7, 2020 at 08:09

You’re welcome!

Regards

#258280 Copied In reply to: Numbers of pages not visible in the shop

Rose Tyler

Support staff

November 7, 2020 at 08:07

You’re welcome!

Regards

#258279 Copied In reply to: Update error

Rose Tyler

Support staff

November 7, 2020 at 08:07

Hello,

Thanks for contacting us.
Please provide URL and temporary wp-admin access, so we can take a closer look.
Some screenshots or video of the problem will be appreciated.

Regards

#258278 Copied In reply to: Can't edit many items and texts

Rose Tyler

Support staff

November 7, 2020 at 08:04

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#258277 Copied In reply to: Xstore theme error when updating multiple plugins

Rose Tyler

Support staff

November 7, 2020 at 08:03

Hi,

Theme Options > Theme custom CSS. > Global custom CSS > edit this code – https://prnt.sc/vf1732

Regards

#258276 Copied In reply to: Questions

Rose Tyler

Support staff

November 7, 2020 at 08:01

Hello,

Go to Theme Options > Save settings. Then clear the cache and check the result.

Regards

#258275 Copied In reply to: web layout arrangement gone haywire after updated theme

Rose Tyler

Support staff

November 7, 2020 at 08:00

Hello,

It looks like you installed demo content a few times. Duplicate menu items can be deleted via Appearance > Menus. Provide URL and temporary wp-admin access, and we will help you with it.

Regards

#258274 Copied In reply to: Quadriplicate theme

Rose Tyler

Support staff

November 6, 2020 at 16:13

Hello,

Thanks for using our theme.
Try to activate it now.

Regards

#258204 Copied In reply to: Licence on a delete domain

Rose Tyler

Support staff

November 6, 2020 at 16:09

Hello,

Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
Also, the fix will be added in the next theme update.

Regards

#258202 Copied In reply to: Left menu on the site is not displayed

Rose Tyler

Support staff

November 6, 2020 at 15:17

Dear,

As was mentioned, we need access to your Dashboard (wp-admin panel). Go to Users > edit theme8 user > Role > set Administrator > Save, then reply back here.

Regards

#258191 Copied In reply to: Title and subtile

Rose Tyler

Support staff

November 6, 2020 at 15:02

The problem is caused by WooLentor – WooCommerce Elementor Addons + Builder plugin. When the plugin is disabled – https://gyazo.com/5753f2bc1679125a671a644bb6b0dc70 , so check settings of the plugin, or contact the support of this plugin.
We do not give a guaranty for full theme compatibility with all existing plugins.

Regards

#258189 Copied In reply to: single product images stuck

Rose Tyler

Support staff

November 6, 2020 at 14:37

Hello,

Please provide FTP access also.

Regards

#258183 Copied In reply to: Categories display

Rose Tyler

Support staff

November 6, 2020 at 14:32

Hello,

I’ve set settings for Elementor as was mentioned previously.
What exactly can’t be edited? Please provide some examples/screenshots.
Thanks in advance.

Regards

#258181 Copied In reply to: Cannot edit styling
Rose Tyler

Support staff

November 6, 2020 at 14:29
Hello,

You can use this custom CSS code:

.woocommerce-order-details tfoot th, .woocommerce-order-details tfoot td:last-child { color: white; }

Regards
#258177 Copied In reply to: Text color: order has been received
Rose Tyler

Support staff

November 6, 2020 at 13:59

We did nothing.
Great. Thanks for letting us know.

Regards

#258172 Copied In reply to: Login popup design after update

Rose Tyler

Support staff

November 6, 2020 at 13:58

Hi,

Theme Options > Header builder > Cart > Mini-cart dropdown settings

Regards

#258170 Copied In reply to: Check out page on mobile

Rose Tyler

Support staff

November 6, 2020 at 13:54

Dear,

As was mentioned, we need temporary Dashboard access to be able to take a closer look and give you a solution.

Regards

#258169 Copied In reply to: Buy Now button not redirecting

Rose Tyler

Support staff

November 6, 2020 at 13:42

Hello,

1. We can’t login, please check credentials.
2. I do not see any problem on mobile. Please clear cache of your mobile browser and check one more time.
What browser do you use? Could you provide a video or screenshots of problems?

Regards

#258163 Copied In reply to: Mobile Menu is not responsive

Rose Tyler

Support staff

November 6, 2020 at 13:39

Hello,

Please describe the problem in more detail with screenshots + provide correct wp-admin access.

Regards

#258162 Copied In reply to: Revolution slider on the homepage is not working on mobile view.

Rose Tyler

Support staff

November 6, 2020 at 13:04

Hello,

Ok. Try to activate the theme now.
Keep in mind that you can use 1 license for 1 project according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

#258156 Copied In reply to: Theme activation

Rose Tyler

Support staff

November 6, 2020 at 12:01

Hi,

Go to Theme Options > re-save settings.

Regards

#258139 Copied In reply to: Login popup design after update

Rose Tyler

Support staff

November 6, 2020 at 11:59

Hello,

Theme Options > Mobile panel > https://prnt.sc/vel7q6 https://prnt.sc/vel88b

Regards

#258137 Copied In reply to: Mobile footer widget

Rose Tyler

Support staff

November 6, 2020 at 11:55

Hi,

Thanks for using our theme.
It is activated on these localhosts – https://prnt.sc/vel60m

Regards

#258136 Copied In reply to: Theme activation

Rose Tyler

Support staff

November 6, 2020 at 11:10

You’re welcome!

Regards

#258121 Copied In reply to: Slider Revolution

Rose Tyler

Support staff

November 6, 2020 at 11:05

Hi,

You can submit the request here – https://www.8theme.com/taskboard/

Regards

#258120 Copied In reply to: Blog 3 columns

Rose Tyler

Support staff

November 6, 2020 at 11:02

Try to disable “Product Added Notification” in Theme Options > WooCommerce (Shop) > Shop > Shop page layout.
If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#258119 Copied In reply to: product catalog page for mobile
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Viewing 40,320 results - 40,291 through 40,320 (of 68,231 total)

Viewing 30 posts - 40,291 through 40,320 (of 68,231 total)

← 1 2 3 … 1,343 1,344 1,345 … 2,273 2,274 2,275 →

Forum Replies Created

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