Rose Tyler

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Sidebar position > https://prnt.sc/ve2993

Regards

Hi,

Thanks for using our theme.
Do you mean position of this line https://prnt.sc/vdztup ?
Add the next code in Theme Options > Theme Custom CSS > Global custom CSS:

.single-product .tabs .tabs-nav li a {
    font-size: 18px;
}
.single-product .tabs .tabs-nav li a:before {
    top: unset;
    bottom: -2px;
}

Regards

Sync translation of the theme, WC, and Core, then find and translate strings – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Add this code in Theme Options > Theme Custom CSS > Custom CSS for mobile:

.products-grid .product {
    width: 50% !important;
}

Regards

Hi,

Thanks for letting us know.

Regards

You’re welcome!

Regards

Hello,

The choice of page builder depends on you, they both are great.
If you imported a demo version that was created using WPBakery, use this builder and disable Elementor at all.

Regards

Hello,

You can create a static block and add it to the menu. Do you use Elementor or WPBakery? Enable editor for static blocks – https://prnt.sc/vdubik or https://prnt.sc/vdubx6
Watch these videos – https://youtu.be/7QluEYxznKs https://youtu.be/f07MBdnFPfk

Regards

Hello,

Go to Theme Options > Save settings. Then clear cache and check pages.

Regards

Hello,

Thanks for using our theme.
What exact problem do you face? Please describe it in more detail.
Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access and your purchase code via the Private Content area https://prnt.sc/vdtdu5 ?

Regards

Hello,

Enable Elementor for static blocks, then you will be able to edit them using this builder https://prnt.sc/vdt9ae > https://prnt.sc/vdt9jd
Please do not edit the content that was created by WPBakery, using Elementor, it can cause a mess of content structure.

Regards

Hi,

You can ignore the mentioned message. Our theme uses Header Builder that allows placing menus in any part of the header http://prntscr.com/rvfh9t , so there are no Manage Menu Locations settings.
Just create a menu via Appearance > Menus, then go to Theme Options > Header builder > add Main menu element into Header content and select the menu in settings of the element there.

Regards

Hi,

Clear cache and check one more time – https://prnt.sc/vdszkw

Regards