Hello,

Thanks for using our theme.
Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

You’re welcome!

Regards

Hi,

Could you provide temporary wp-admin access?

Regards

Hello Serviciosintegradospp,

You do not need the old version of the plugin. Go to Theme Options > re-save settings, clear cache, and check the site then.
If this doesn’t help, provide us with temporary access, so we can take a closer look and help you.

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

If you want to have different logos/headers on different pages, go to Theme Options > Header builder > Multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
If the problem is independent of 3-rd party plugins, provide us with temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hi,

1) Please provide URL and temporary FTP access.
2) Theme Options > WooCommerce > Shop elements > Categories

Regards

Hi,

By default, there is no such possibility.
Please submit a feature request here – https://www.8theme.com/taskboard/

Regards

Hello,

1. Go to Edit page > add Slider element > select the slider.
2. Appearance > Widgets > add widgets into Shop filters area https://youtu.be/Je2rCPXBQMw
3. Sorry but your question is a bit unclear for me.
To mark a product as featured, go to: Products > Products and select the Star in the featured column. Alternatively, select Quick Edit and then the Featured option.
4. Do you mean Sales Booster options? You can find it in Theme Options.
If you mean something else, describe in more detail, provide a screenshot for better understanding.
5. What exactly gap do you mean? A screenshot will be appreciated.
The header can be changed via Theme Options > Header builder.

Regards

Hello,

Theme options > Header builder > Cart > Type > Off-Canvas.
Theme Options > Styling > Main Color and settings for buttons, Theme Options > Typography > Content, Theme Options > Theme Custom CSS > find (Ctrl + F to open the search bar) and change this color https://prnt.sc/veh99n #007203
Also, enable WPBakery for static blocks to be able to edit the footer static block – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

Hello,

Go to Theme Options > re-save settings.

Regards

Hello,

Go to Theme Options > Save changes, clear cache and check how it looks then.
Let us know if you need any further assistance.

Regards

Hi,

Provide temporary wp-admin and FTP access so we can take a closer look.
Have you tried re-select font in Theme options and Save?

Regards